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NS0-101 NetApp Accredited Sales Professional

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Killexams.com NS0-101 Dumps and Real Questions 2019

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NS0-101 exam Dumps Source : NetApp Accredited Sales Professional

Test Code : NS0-101
Test Name : NetApp Accredited Sales Professional
Vendor Name : NetworkAppliance
Q&A : 87 Real Questions

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NetworkAppliance NetApp Accredited Sales Professional

consumer-Centric Champion: Cheryl Keener at network appliance | killexams.com Real Questions and Pass4sure dumps

Cheryl Keener, senior director of customer construction at Sunnyvale, CA-based mostly community equipment, leads NetApp’s installed base advertising and marketing initiatives and customer reference application.

Her company is concentrated on advertising continuous client engagement and cultivating relationships with NetApp shoppers to drive company selection, customer affinity and profits acceleration.

Her crew enables revenue to accelerate and expand earnings generation with compelling consumer content and proof points, references that improve credibility, and high-have an impact on courses that open doorways and support overcome sales limitations. Keener reports to NetApp’s head of global integrated advertising and marketing.

* * *

Roy younger: What category of marketing champion would you say you are? and the way has your educational and skilled historical past contributed to your skill to champion advertising in that means?

Cheryl Keener: That’s effortless: I’m the consumer-centric class! I come from a beautiful distinctive heritage. My undergraduate degree is in organizational communique and my graduate degree is in foreign enterprise and advertising and marketing. I gained experience with market research and business development in the pharmaceutical trade and with finance and advertising and marketing (particularly outbound advertising, customer programs, earnings development and product management) in high-tech.

I learned early on concerning the significance of sturdy relationships. i used to be working for a pharmaceutical enterprise in advertising and marketing analysis, had a robust work ethic and was desirous to be trained lots. I happened to do some venture work for the vice chairman of business construction whereas in market research. So, when a chance came up in company development, he employed me and gave me a chance within the position—despite the fact that i used to be much less qualified and fewer credentialed than pretty much all the different candidates.

RY: What about your journey in excessive-tech—what did that teach you about consumer relationships?

CK: When i was at solar Microsystems, I additionally labored on a few customer classes. One group, nice and consumer care, become focused on operations, best of client provider, and managing customer escalations when problems got here up. I received an entire new view from this experience: complications are all the time going to come back up for high-tech customers—technology’s going to break down, constituents will fail. What makes the biggest change to shoppers is not even if your product or provider is ultimate—it’s how directly and helpfully you reply when anything goes incorrect, as it inevitably will.


Technological innovation reaches every a part of our lives | killexams.com Real Questions and Pass4sure dumps

You most effective need appear as far as the mobilephone on your hand to respect we are living in a brand new period of know-how. The historical approach of doing issues, whilst lately as five years in the past, appears like a era passed by. these days, each person is impacted by way of expertise — and a lot of of our buildings are even fully linked through the web of things. You’re seemingly banking, booking flights, renting vacation homes, ordering meals, and potentially even speculating in numerous stock and fund markets without ever speaking to a live person.

With that as a backdrop, we’re honored to recognize a dynamic group of businesses with the 2019 Cleveland know-how Awards. These scrappy startups, based know-how company leaders and implementers of technology reveal the new horizon we adventure daily.

After you read about this yr’s honorees, we invite you to be a part of us on March 7 for the Cleveland Tech Awards conference, a luncheon the place we’ll admire these corporations and engage in a rousing panel dialogue about what it takes in today’s economic system to lift capital, make acquisitions and fuel boom in the technology sector.

There’s little doubt the area nowadays is a blur. but because of this yr’s honorees — and people participating in our panel discussion — there’s as a minimum a bit time to slow down and revel in the experience.

established Tech enterprise honorees

Banyan expertise, North the united states’s leading company of live carrier and API connectivity for the transportation management industry, provides commercial shippers, brokers and 3PLs with unparalleled access to provider facts. Led by means of CEO Brian Smith, Banyan’s premier information hub boasts greater than 1,four hundred service connections, including a whole bunch of native service connections, and 34,000 customer areas accessing the utility.

The live connectivity platform aligns with complementary logistics software to give shoppers with seamless integration into their present systems and operations. ultimately, this boosts clients’ effectivity, improves conclusion-to-end visibility throughout the international provide chain and promises everlasting discount rates in transport costs.

Banyan also offers multimode performance and ongoing feature innovations to more desirable manipulate the whole logistics manner. In 2018, it launched its newest mode providing, local carrier, to fill a significant business gap originating from the ever-becoming omnichannel and e-commerce industries. clients can promptly and simply join with a community of local carriers via a single API supply for more desirable first and last mile service options.

Banyan also partnered with united states of americaCapital, a subsidiary of UPS, this previous 12 months to present users goods insurance past general carrier liability. And the company launched a BETA neighborhood to hone its new intelligent Pricing characteristic, the industry’s first proper dynamic pricing tool.

CardinalCommerce Corp., a totally owned subsidiary of VISA, is a worldwide leader in digital commerce technology and payment authentication for card-no longer-current (CNP) transactions. Cardinal focuses fully on authentication, consistently innovating and improving its solution to deliver a advanced authentication adventure for merchants and card-issuing banks.

With circumstances of CNP fraud outpacing CNP revenue within the u.s. — 27 % versus 23 percent, respectively, in line with a 2017 document — Cardinal’s buyer Authentication technology is greater critical than ever.

That’s why Cardinal uniquely leverages each 3-D secure and EMV®3-D secure protocols, to make sure an individual attempting a card-now not-existing transaction or digital transaction is, basically, the cardholder. Cardinal’s purchaser Authentication technology is giving merchants and banks personalized manage over authentication measures to in the reduction of fraud, chargebacks and false declines to consumers, whereas also limiting friction in the purchaser checkout adventure.

Led via Cardinal Co-founder, executive vice president and Chief expertise Officer Chandra Balasubramanian, the enterprise’s focus on providing the best possible authentication event for its end clients, both from a safety and an ease-of-use standpoint, has attracted seven of the properly 10 card-issuing banks in the U.S. and two of seven of the web Retailer’s properly 10 merchants.

DRB methods LLC is a enterprise options business that provides expertise and marketing guide to raise a vehicle wash’s client experience and operational efficiency. unlike equipment-handiest aspect-of-sale groups, DRB techniques gives the company understand-how to seriously change most vehicle washes into ecocnomic, thriving groups.

The company does this with a robust turnkey suite of solutions. apart from its thoroughly customizable factor of sale and tunnel handle software, DRB systems offers hardware, guide and company options together with human elements, marketing and answer-certain website-development planning.

Key amongst these solutions is its newest innovation, NoPileups™ — the first successful safeguard system created to give protection to the car wash tunnel from collisions and increase creation. changing old-fashioned tactics discipline to human error, NoPileups makes use of leap forward computing device imaginative and prescient and laptop researching to cease the conveyor and machine when collision threats are detected.

solving a expensive issue in conveyorized vehicle washes and supplying big ROI to automobile wash operators, NoPileups is backed by DRB systems’ industry-main aid group of workers, who monitor the equipment and supply insights that help increase tunnel efficiency and defense.

driven by way of Chief technology Officer Richard Harris, DRB systems continues to focus on function improvements to maximise the merits of its answer suite.

Eaton is a power administration company committed to enhancing individuals’s lives and the atmosphere with power management applied sciences which are more legitimate, productive, protected and sustainable. Doing business in additional than 175 nations, Eaton’s energy-efficient items and functions help shoppers easily manipulate electrical, hydraulic and mechanical energy.

the key to the enterprise’s success lies in embracing reducing-facet applied sciences, such as the superior sensors and sensing capabilities included into Eaton products. via dissecting the simple make-up of power — whether electrical vigor, fluid power, or mechanical vigor, and the linked statistics for each and every — Eaton can collect and seriously change raw information into actionable information and capabilities.

Overseen through invoice Blausey, senior vp and chief information officer, such facts informs how Eaton’s items are top of the line operated and maintained, and the place advancements can be made to increase productivity and price effectivity. applying information to digital digital fashions, Eaton can then rapidly design, construct and test options essentially before committing to massive capital deployments.

gathered records can even be used to support customers in the reduction of charge of possession and power effectivity and maximize uptime as the end user. however it’s leveraged, Eaton upholds industry-commonplace protocols to combination and disseminate facts to make sure security.

foundation application develops products and capabilities to serve the development business, most chiefly basis — a job-can charge accounting and task administration application designed peculiarly to satisfy the advanced needs of the business and raise efficiency for its clients.

The powerful points of basis reflect the business’s in-depth knowing of these wants and the challenges contractors face. The answer is fully customizable and in my opinion configured for each and every client to satisfy its challenges head on.Yet the success of groundwork software lies beyond featuring unbelievable technology solutions.

The company backs each and every sale with suitable-notch service, including a finished eight- to 12-week practicing program designed to walk new shoppers via foundation’s structure and lines. This ensures the client knows the way to maximize the efficiencies of the program to streamline its operations.

at first a one-man group headquartered in 1985 by means of CEO and Chairman Fred Ode, the first-rate and performance of its options and repair have considered foundation software grow into an industry leader employing very nearly 300 individuals. specializing in long-term success over convenient shortcuts and brief fixes, Ode continues to lead the enterprise in continuous improvements innovation and has based a sister business offering contractor payroll features.

MRI software is a leading issuer of imaginitive actual property software purposes and hosted solutions. besides its core financials platform, MRI offers solutions for multifamily, commercial, most economical housing, public housing, development and construction, retail and real estate funding management.

established greater than 45 years ago, the company become the primary in the real estate expertise trade to head all-in on an open platform, a legacy of it continues nowadays under CEO Patrick Ghilani. not like other suppliers that take a confined, one-measurement-suits-all method, MRI offers its shoppers the freedom to combine with third-birthday celebration purposes from greater than a hundred and forty suppliers in its partner connect ecosystem, including software that competes with MRI’s own choices. by means of strategically embracing integration and interoperability, MRI allows purchasers to create the technologically superior and functionally wealthy solution that works top-quality for them. 

This strategy has resulted in rapid boom. MRI has delivered a new accounting product, launched its residential suite within the uk and earned a key certification for its flagship platform that opens new doors for the company in China. here's besides 12 strategic acquisitions in 2017 that multiplied the enterprise’s reach into new true estate segments and new geographies in Europe and Africa.

QualityIP prides itself on providing relaxed, legit, integrated expertise options in alignment with client dreams, whereas providing excellence in client provider. that specialize in managed IT features, the business presents really good services similar to business cellphone methods, customized procurement and certified dealer assist.

under the leadership of CEO Ryan Markham, QualityIP has made its key differentiator its unparalleled HelpDesk. in contrast to other providers within the industry, it has prolonged its HelpDesk’s provider hours to consist of nights and weekends, giving purchasers entry to a full staff throughout nonbusiness hours.

The company also offers advanced on-web page support as obligatory, with a fleet of more than 10 thoroughly outfitted  “Tech trucks” that can also be dispatched on short notice. eventually, the company’s intention is to be there when its purchasers want it.identified as some of the fastest-growing to be corporations in Northeast Ohio, QualityIP continues to advance its portfolio, most lately including IT security to its offerings. whereas state-of-the-art safety infrastructure has been a vital part of its managed safety offering for years, QualityIP has prioritized security recognition practising (SAT) as an addition to its functions to cut the possibility human error brings to a firm’s IT infrastructure.

a longtime chief in instant collaboration, presentation and device management know-how used in schools, organizations and houses, Squirrels is changing the dialog about how americans collaborate and share suggestions. 

Co-based in 2008 by way of President David Stanfill, the Squirrels team has continuously developed a portfolio of first-of-its-variety application advancements that serve as options to outdated HDMI/VGA cables, overpriced hardware and underperforming expertise. accessible within the App store, the company’s flagship display mirroring and presentation items — Ditto, ClassHub, Reflector and AirParrot — at the moment are used in more than 180 international locations and territories around the world by way of educators, college students, corporations, utility builders, designers, game enthusiasts and greater.

Squirrels took a further start ahead in 2018 when it launched a brand new hardware division into the FPGA acceleration and blockchain markets. generating excitement in the market, its new FPGA acceleration accessories are plug and play, making blockchain applications similar to cryptocurrency mining extra beneficial and effective.

recently celebrating its tenth 12 months in company, the Squirrels crew has grown without outdoor funding, conserving its deepest repute. It continues to all of a sudden iterate analysis and development into new hardware initiatives, while increasing into new and distinct markets — all the time with the goal of enhancing typical techniques.

Implementer / consumer honorees

ExactCare Pharmacy drives better fitness for chronic, excessive-chance patients via safer, greater constructive medication regimens, while improving effects for the health care companies and suppliers that take care of them. The business is led by using Dale Wollschleger, R.Ph., president and co-founder.

to accomplish this, ExactCare companions with domestic health organizations, health plans and other health care organizations to provide finished medicine administration, coupling a excessive-contact, chronic care pharmacy-at-domestic model with proprietary technology and automation.

essential to this model is MyPAT (My patient assessment device), a strong platform connecting ExactCare’s patient care team to patients in their buildings throughout the nation. Enabling container-primarily based clinical Liaisons to simply capture the entire vital information to construct a holistic patient profile, MyPAT streamlines the affected person onboarding system and provides a higher affected person profile for scientific pharmacists to assessment and make the most of.

medicines are then disbursed via ExactCare’s pharmacy, a state-of-the-artwork automation achievement equipment backed by way of robust safeguard and first-rate measures. drugs are available a special ExactPack®, a continuous roll of small plastic pouches in adherence packaging, with presorted medications labeled in response to day and time. patients can manipulate their drugs via MyECP (My ExactCare Pharmacy), an internet portal and mobile app.

eventually, by means of combining such ahead-pondering technology options with patient care, ExactCare offers personalized look after medically advanced chronic sufferers.

As a 3-technology, family unit-owned business, Kuhn Fabricating Inc. focuses on heavy sheet metallic, structural steel and plate weldments. 

started within the Kuhn family unit garage greater than half a century in the past, President and proprietor Lewie Kuhn persevered his family’s efforts to develop the business into the steel and metallic fabrication leader it's today via investments in state-of-the-art machine and know-how. Fabricating from hot-rolled or bloodless-rolled sheets, chrome steel and aluminum — from 20 gauge up to three-inch plates — Kuhn Fabricating boasts an excellent machinery portfolio.

Its latest investment is a TRUMPF TruLaser 2030 Fiber Laser with an superior control user interface, one of the crucial sophisticated metal laser cutters on earth. Feeding the business with modern applied sciences such because the TruLaser that other long-time groups with ease haven’t saved up with, Kuhn has groomed a totally professional and at all times expert crew to work within the shop — sharing his family’s view of metalworking as a true sort of art, no longer with ease a profession.

Pairing this trained eye with subtle equipment and technologies, Kuhn Fabricating offers reliable, exceptional items, together with basic welding, structural functions and even sculptured works of artwork.

a wholly owned subsidiary of national Interstate Corp., countrywide Interstate coverage is without doubt one of the leading specialty property and casualty assurance businesses in the country. Headquartered in Richfield, Ohio, national Interstate presents more than 30 transportation assurance products for a diverse consumer base throughout the trucking, ambulance, crane, towing, public bus, motor coach and school bus industries.

President and CEO Tony Mercurio attributes an awful lot of the enterprise’s ongoing boom and success to its consistently high tiers of service provided to valued clientele and agent partners. To assist convey such advanced provider, the enterprise has made tremendous investments in advanced information and processing tools. 

Following an inner analysis in 2016, country wide Interstate undertook a huge programs overhaul, streamlining out of date, tedious and at times manual inner processes with Salesforce CRM. during 2017, IT and enterprise management worked collectively to design gadget workflows and automations to increase organizational effectivity and facts safety, in addition to create a totally integrated atmosphere with different vital business systems.

sooner or later, these efforts to couple advanced expertise platforms with company method transformation saw a ninefold increase in countrywide Interstate’s effectiveness and effectivity, a solid foundation from which the enterprise has persisted to scale its customer-first philosophy.

Mayfield Heights-based mostly Park place applied sciences is a leading issuer of storage and server aid around the world. Its choices are budget friendly, service-first alternatives to typical post-assurance preservation for storage, server and networking hardware including EMC, NetApp, IBM, HP, Dell, Hitachi, Cisco and legacy systems.

Led by means of President and CEO Chris Adams, Park area’s enterprise is constructed round maximizing facts core uptime to maintain purchasers’ mission-essential hardware at all times working. this is accomplished via a strategic aggregate of skilled body of workers, robust product offerings and finished global provide chain, with the company supplying fantastic first-time repair costs.

Key among Park vicinity’s answer portfolio is its award-winning ParkView™ service, which proactively detects faults in storage, server and networking hardware. The offering saves valued clientele large time, substances and price range in the past spent on having to trip to varied places to physically examine on hardware, troubleshoot issues and resolve errors.

protecting the customer desirable of intellect, as with every of its answer choices, Park location supports its ParkView solution via a 24/7 domestic call core with instant incident escalation, direct access to OEM-experienced engineering and flexible provider level agreements, making it bendy to fit various customer needs, from smaller organizations to Fortune 500 agencies.

the hunt Guru provides customized lead technology and digital advertising and marketing solutions to generate visibility, centered site visitors and stronger conversion rates for businesses. however what stands out about this agency, apart from the outcomes it delivers for company, is that it's a very far off-primarily based company. Its associates work very nearly from internationally, from California to Brazil and China and beyond. 

centered with the aid of President Leslie Carruthers in Cleveland, this remote environment is made possible through expertise. She credits platform options corresponding to Harvest for time tracking, Basecamp to assign projects and retain track of closing dates, and Slack for internal communications, facilitating valuable, efficient operations across the globe. meanwhile, e mail, videoconferencing and smartphones make sure shoppers can stay in touch, with prolonged availability across time zones and into nontraditional hours as mandatory.

Yet even as know-how allows daily logistics from a business standpoint, Carruthers says it also brings her group together more in my view, encouraging collaboration and socialization to be sure employees consider a part of a team. because they don’t see one one more in grownup, she says it makes pals more aware about the value of putting within the effort to construct rapport and keep in touch.

Startup honorees

ACE products & Consulting offers technical and process consulting functions to the rubber and silicone industries, whereas additionally performing as an independent agent for two specialty uncooked fabric strains and producing its personal branded silicone dispersion line.

Erick Sharp, president and CEO, based the company in 2015 to revitalize an ancient trade with new applied sciences and inventive tactics to resolve a long time-ancient problems. To accomplish that, he designed an independent trying out, analysis and development laboratory which — with confined alternatives for rubber and silicone permitted, unbiased, laboratory testing — quickly earned ACE’s solution to the forefront of the trade.

beginning out in a 2,000-rectangular-foot space with some mixing and fundamental verify device, ACE’s facility has seeing that elevated to an 18,000-square-foot, ISO/IEC 17025-accredited laboratory, leveraging cutting-facet sensible technologies. with the aid of combining this expertise with dynamic new techniques of managing company, ACE has made gigantic strides in attracting the next era of technical personnel and maintaining them engaged and enthusiastic about their work.

Leveraging technology under Sharp’s leadership, ACE is conducting its premiere goal — to make a positive difference in bridging the technical functions gap in the rubber industry. 

advertising and marketing utility expertise chief Drips leverages synthetic intelligence to support brands join with buyers in the manner they favor to be reached, on their personal time — with tools to automate lead and client interactions via electronic mail, SMS textual content messages and automated calls. by way of utilizing analytics of human behavior, the Drips platform helps manufacturers more desirable scale their outbound efforts, get hold of greater certified inbound calls, create goodwill with their prospects and reduce typical lead era costs.

This provider meets a growing need, as greater than half of consumer interactions in 2019 are anticipated to take place via channels other than voice. Yet Drips helps these exchanges with the maximum tiers of technical safety and federal compliance for useful conversational messaging that’s secure.

Drips also provides its shoppers white glove provider to continually test market campaigns and classes so it continues to study to supply stronger messages to the consumer and improve efficiency.

Co-centered by CEO Aaron Christopher “AC” Evans in 2016 with simply 4 employees, Drips’ imaginitive conversational text messaging technology has viewed the enterprise develop to a personnel of 35, with greater than $10 million in annual profits in barely two brief years, with expectations to double profits in 2019.

Cleveland-based mostly MedPilot is a number one patient economic engagement platform backed by Valley growth Ventures, Hudson River Capital partners, Cedars-Sinai and Techstars. Co-founded by way of CEO Jacob Meyers, the platform helps patients superior take into account and get to the bottom of their clinical prices.

MedPilot achieves this via a combination of email, textual content, name and remark communications to enhance the chance of connecting with patients concerning a stability. Outreach tone, content material and platform are custom-made to each patient according to variables including patient demographics, invoice measurement, price history and bill age, with ongoing computer discovering capabilities all through interactions for max conversation effectiveness over time.

MedPilot additionally tracks affected person engagement with its communications, payment portal and support center to more suitable inform the platform’s strategy for re-engagement campaigns as essential.

in the brief time since its startup, MedPilot’s technology has helped 350,000 sufferers to date, while helping fitness care suppliers’ customers manage more than $2 billion of affected person receivables. consumers using this imaginitive affected person financial engagement know-how platform diminished time to bring together balances, decreased expenses through the collections method, improved collections and more suitable affected person satisfaction.

Launched in 2018, Lakewood-based records analytics consulting firm Pandata is already remodeling the style corporations react to their shoppers. Empowering consumer carrier teams with the energy of artificial intelligence, Pandata’s imaginitive know-how transforms significant amounts of qualitative remarks into actionable suggestions.

Pandata’s notion Intelligence solution works with the aid of pulling raw client remarks data from essentially any supply and language, including internet analytics, client surveys, on-line product studies, weblog posts and social media. The solution engine then analyzes the statistics to discover core themes, in the end providing finished consumer profiles to supply companies a greater nuanced figuring out of their purchasers. 

below the tips of Pandata COO and partner Nicole Ponstingle, the company helps its consumers most advantageous use this suggestions, collaborating to pleasant-tune the ensuing mannequin based on human experience and enterprise dreams. The fruits is an interactive dashboard that allows for companies to track developments and consumer sentiment, as well as drill into situation areas over time as they relate to key capabilities or products.

by means of harnessing the vigor of Pandata’s customer remarks insight, manufacturers can superior manage their acceptance for the wellness of their corporation and make informed product and service choices to enhance income.

whereas working in admissions for higher training, Kate Volzer grew to become aware about the aid constraints dealing with departments at the university and different better schooling institutions. These aid gaps often hindered development towards assisting students graduate sooner, explore careers and lock down their first job, while also making donation and alumni engagement dreams more tricky to reach. 

consequently, the conception for Wisr changed into born. 

Volzer engaged with groups of career features, alumni members of the family and advancement professionals from 5 partner associations — Case Western Reserve university, Cedarville school, Denison school, Oberlin college and the college of Chicago — to enhance an engagement application platform that might help increase results at each step in the bigger schooling student lifecycle. 

The platform helps faculties and universities build online communities for college kids, alumni, faculty, group of workers and other supporters to join and share talents about profession paths and different useful experiences. These talents-sharing communities increase associations’ means to track student and alumni engagement, resulting in more advantageous outcomes for students, alumni and their colleges.

due to the fact its founding in 2016, Wisr has endured to develop, lately increasing its product and features offerings to span assist for incoming faculty students via alumni smartly into their expert careers.

Social Entrepreneurship honorees

The reLink umbrella encompasses three Northeast Ohio-based companies, exceptionally leveraging holistic and effective technologies to increase entry to and first-rate of fitness care functions around the world.

internet portals reLink world fitness and reLink.org, both projects of The Dalton foundation, guide groups that are assembly the scientific needs of prone peoples who've very little potential, if any, to acquire imperative care, medicines or medication.

reLink international fitness, led through government Director Barbara Campbell, focuses on connecting health care organizations operating throughout the developing world by means of distributing their suggestions — including are living, geolocated availability of issuer functions and medical amenities — into the fingers of those desiring medicine through a single, searchable database.

The portal additionally assists fitness care suppliers in overcoming delivery challenges average inside developing international locations with the ability to seek medical device, medicine and substances, working towards and schooling, and even personnel management provider suppliers as obligatory.

in a similar way, reLink.org features as a searchable portal connecting patients in want of remedy with native health care providers. This solution focuses on these sufferers searching for information with veteran, dependancy restoration, or incarceration re-entry capabilities, both within the united states and overseas. results are additionally grouped by way of geolocation and types of carrier. The business is led by way of Founder and CEO Ray Dalton.

a 3rd reLink entity focuses on assembly a unique want within the health care industry, yet utilizes the equal dual capabilities in health care management and mighty net portal performance as the former two to fulfill it. Created in 2014 and guided by means of President and COO Jeff Dalton, reLink medical is a proprietary Multi-checklist provider™ (MLS) designed to aid fitness care facilities put into effect a conventional and repeatable technique for the disposition of any out of date, excess, or out-of-service scientific device, which is usually necessary following health center mergers and fitness care alterations.

The simple answer makes use of an outbound revenue drive, as well as varied web systems, to enable amenities to earn the maximum return for excess scientific assets — all whereas reLink’s concierge provider manages and streamlines the total system from starting to conclusion. The innovative platform is additional supported with the aid of a nationwide network of experienced provider engineers to help with technical wants, from preventive upkeep to de-installations to environmentally friendly recycling features.

eventually, reLink global health, reLink.org and reLink clinical are all the use of know-how to exchange the way health care corporations, patients, suppliers and suppliers join. The excessive-stage goals of the reLink umbrella are mirrored in each and every entity — to leverage technology options to carry more desirable fitness care accessibility, effectivity and best for those that have need.


3PAR Names North American industrial Regional revenue VP | killexams.com Real Questions and Pass4sure dumps

supply: 3PAR

August 21, 2007 08:30 ET

FREMONT, CA--(Marketwire - August 21, 2007) - 3PAR®, the main international issuer of utility storage, introduced nowadays the appointment of RJ Weigel as Regional vice president of North American commercial earnings. Weigel brings to 3PAR twenty years of senior revenue adventure at network appliance and Cisco programs and a tune list of direct income administration success.

Weigel will oversee 3PAR's North American industrial earnings firm, chargeable for general sales execution and customer pride. during this role, he will lead 3PAR's efforts to develop its revenues, consumer base, and income company. Weigel will report to 3PAR's vp of international revenue, Jim Dawson, and will continue to work from his present area in Dallas, Texas.

Weigel joins 3PAR from community equipment, the place he served as central enviornment vp of earnings. during his five and a half years at NetApp®, Weigel led a very aggressive growth effort in the important U.S., contributing to massive year-over-year profits growth in that enviornment for the previous two years. Weigel also accomplished a plan with NetApp's professional functions management group that resulted in the giant boom in consulting capabilities offerings in the 2007 fiscal 12 months.

previous to NetApp, Weigel spent seven years at Cisco programs in a few distinct leadership positions, together with Operations Director for the Southwest. during this function he accelerated Cisco's footprint in the business enterprise market house. below his management many of his groups had been able to obtain boom in excess of fifty% year over 12 months. Weigel become also chosen many times because the featured box speaker for the Cisco New employ practicing program.

Weigel, who resides within the Dallas, Texas enviornment, holds a BA in Communications from the tuition of Iowa.

"RJ Weigel changed into our precise alternative on a short checklist of extremely qualified candidates. RJ's industry adventure mixed together with his effective revenue leadership and a confirmed tune record of driving excessive-growth business is helpful," talked about Jim Dawson, vp of international sales for 3PAR. "We trust that RJ is joining 3PAR at an excellent time and that he'll add enormous value to our revenue firm -- we could not be extra completely happy."

About 3PAR

3PAR is the leading world company of utility storage, a class of enormously virtualized tiered-storage arrays constructed for utility computing. 3PAR Utility Storage enables users to reliably serve greater with much less. groups developing virtualized IT infrastructures for workload consolidation and versatile aid allocation use 3PAR to cut back the charges of allocated storage capacity, storage administration and SAN infrastructure. distinct advantages in simplicity, effectivity, and enormous scalability make 3PAR Utility Storage neatly-ideal for open systems storage consolidation, built-in facts lifecycle management, and performance-intensive purposes. For extra counsel, seek advice from the 3PAR site at: www.3PAR.com.

© 2007 3PAR Inc. All rights reserved. 3PAR, the 3PAR logo, Serving suggestions, InServ, InForm, and encourage are all registered trademarks of 3PAR Inc. All different trademarks and registered trademarks are the property of their respective house owners.


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You only need look as far as the phone in your hand to recognize we live in a new era of technology. The old way of doing things, even as recently as five years ago, feels like a generation gone by. Today, everyone is impacted by technology — and many of our homes are even fully connected through the Internet of Things. You’re likely banking, booking flights, renting vacation homes, ordering food, and potentially even speculating in various stock and fund markets without ever speaking to a live human being.

With that as a backdrop, we’re honored to recognize a dynamic group of organizations with the 2019 Cleveland Technology Awards. These scrappy startups, established technology firm leaders and implementers of technology demonstrate the new horizon we experience every day.

After you read about this year’s honorees, we invite you to join us on March 7 for the Cleveland Tech Awards Conference, a luncheon where we’ll recognize these companies and engage in a rousing panel discussion about what it takes in today’s economy to raise capital, make acquisitions and fuel growth in the technology sector.

There’s little doubt the world today is a blur. But thanks to this year’s honorees — and those participating in our panel discussion — there’s at least a little time to slow down and enjoy the ride.

Established Tech Firm honorees

Banyan Technology, North America’s leading provider of live carrier and API connectivity for the transportation management industry, provides commercial shippers, brokers and 3PLs with unparalleled access to carrier data. Led by CEO Brian Smith, Banyan’s premier data hub boasts more than 1,400 carrier connections, including hundreds of local carrier connections, and 34,000 client locations accessing the application.

The live connectivity platform aligns with complementary logistics software to provide clients with seamless integration into their current systems and operations. Ultimately, this boosts users’ efficiency, improves end-to-end visibility across the global supply chain and delivers permanent reductions in shipping costs.

Banyan also offers multimode functionality and ongoing feature innovations to better manage the entire logistics process. In 2018, it launched its newest mode offering, Local Carrier, to fill a significant industry gap originating from the ever-growing omnichannel and e-commerce industries. Users can quickly and easily connect with a network of local carriers through a single API source for enhanced first and last mile service options.

Banyan also partnered with UPS Capital, a subsidiary of UPS, this past year to offer users goods insurance beyond standard carrier liability. And the company launched a BETA group to hone its new Intelligent Pricing feature, the industry’s first true dynamic pricing tool.

CardinalCommerce Corp., a wholly owned subsidiary of VISA, is a global leader in digital commerce technology and payment authentication for card-not-present (CNP) transactions. Cardinal focuses solely on authentication, continually innovating and improving its solution to deliver a superior authentication experience for merchants and card-issuing banks.

With instances of CNP fraud outpacing CNP sales in the United States — 27 percent versus 23 percent, respectively, according to a 2017 report — Cardinal’s Consumer Authentication technology is more critical than ever.

That’s why Cardinal uniquely leverages both 3-D Secure and EMV®3-D Secure protocols, to ensure a person attempting a card-not-present transaction or digital transaction is, in fact, the cardholder. Cardinal’s Consumer Authentication technology is giving merchants and banks customized control over authentication measures to reduce fraud, chargebacks and false declines to consumers, while also limiting friction in the consumer checkout experience.

Led by Cardinal Co-founder, Executive Vice President and Chief Technology Officer Chandra Balasubramanian, the company’s focus on providing the best possible authentication experience for its end users, both from a security and an ease-of-use standpoint, has attracted seven of the top 10 card-issuing banks in the U.S. and two of seven of the Internet Retailer’s Top 10 merchants.

DRB Systems LLC is a business solutions company that provides technology and marketing support to enhance a car wash’s consumer experience and operational efficiency. Unlike equipment-only point-of-sale companies, DRB Systems provides the business know-how to transform most car washes into profitable, thriving businesses.

The company does this with a robust turnkey suite of solutions. In addition to its fully customizable point of sale and tunnel control software, DRB Systems provides hardware, support and business solutions including human resources, marketing and solution-specific site-improvement planning.

Key among these solutions is its newest innovation, NoPileups™ — the first successful safety system created to protect the car wash tunnel from collisions and increase production. Replacing outdated processes subject to human error, NoPileups uses breakthrough computer vision and machine learning to stop the conveyor and equipment when collision threats are detected.

Solving a costly problem in conveyorized car washes and delivering substantial ROI to car wash operators, NoPileups is backed by DRB Systems’ industry-leading support staff, who monitor the system and provide insights that help improve tunnel efficiency and safety.

Driven by Chief Technology Officer Richard Harris, DRB Systems continues to focus on feature innovations to maximize the benefits of its solution suite.

Eaton is a power management company dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Doing business in more than 175 countries, Eaton’s energy-efficient products and services help customers effectively manage electrical, hydraulic and mechanical power.

The key to the company’s success lies in embracing cutting-edge technologies, such as the advanced sensors and sensing capabilities incorporated into Eaton products. By dissecting the fundamental makeup of power — whether electrical power, fluid power, or mechanical power, and the associated data for each — Eaton can gather and transform raw data into actionable information and knowledge.

Overseen by Bill Blausey, senior vice president and chief information officer, such data informs how Eaton’s products are best operated and maintained, and where advancements can be made to boost productivity and cost efficiency. Applying data to virtual digital models, Eaton can then rapidly design, build and test solutions virtually before committing to large capital deployments.

Collected data can also be used to help customers reduce cost of ownership and drive efficiency and maximize uptime as the end user. However it’s leveraged, Eaton upholds industry-standard protocols to aggregate and disseminate data to ensure security.

Foundation Software develops products and services to serve the construction industry, most notably FOUNDATION — a job-cost accounting and project management program designed specifically to meet the complex needs of the industry and boost efficiency for its users.

The robust features of FOUNDATION reflect the company’s in-depth understanding of these needs and the challenges contractors face. The solution is fully customizable and individually configured for each client to meet its challenges head on.Yet the success of Foundation Software lies beyond providing excellent technology solutions.

The company backs each sale with top-notch service, including a comprehensive eight- to 12-week training program designed to walk new clients through FOUNDATION’s architecture and features. This ensures the client understands how to maximize the efficiencies of the program to streamline its operations.

Initially a one-man team founded in 1985 by CEO and Chairman Fred Ode, the quality and performance of its solutions and service have seen Foundation Software grow into an industry leader employing nearly 300 individuals. Focusing on long-term success over easy shortcuts and quick fixes, Ode continues to lead the company in continuous improvements innovation and has established a sister company offering contractor payroll services.

MRI Software is a leading provider of innovative real estate software applications and hosted solutions. In addition to its core financials platform, MRI offers solutions for multifamily, commercial, affordable housing, public housing, construction and development, retail and real estate investment management.

Founded more than 45 years ago, the company was the first in the real estate technology industry to go all-in on an open platform, a legacy of it continues today under CEO Patrick Ghilani. Unlike other providers that take a limited, one-size-fits-all approach, MRI gives its clients the freedom to integrate with third-party applications from more than 140 providers in its Partner Connect ecosystem, including software that competes with MRI’s own offerings. By strategically embracing integration and interoperability, MRI enables clients to create the technologically advanced and functionally rich solution that works best for them. 

This approach has led to rapid growth. MRI has introduced a new accounting product, launched its residential suite in the United Kingdom and earned a key certification for its flagship platform that opens new doors for the company in China. This is in addition to 12 strategic acquisitions in 2017 that expanded the company’s reach into new real estate segments and new geographies in Europe and Africa.

QualityIP prides itself on providing secure, reliable, integrated technology solutions in alignment with customer goals, while delivering excellence in customer service. Specializing in managed IT services, the company offers specialized services such as business phone systems, customized procurement and certified dealer support.

Under the leadership of CEO Ryan Markham, QualityIP has made its key differentiator its unparalleled HelpDesk. Unlike other providers in the industry, it has extended its HelpDesk’s service hours to include nights and weekends, giving clients access to a full staff during nonbusiness hours.

The company also provides superior on-site support as needed, with a fleet of more than 10 fully equipped  “Tech Trucks” that can be dispatched on short notice. Ultimately, the company’s goal is to be there when its clients need it.Recognized as one of the fastest-growing companies in Northeast Ohio, QualityIP continues to develop its portfolio, most recently adding IT security to its offerings. While state-of-the-art security infrastructure has been an integral part of its managed security offering for years, QualityIP has prioritized Security Awareness Training (SAT) as an addition to its services to minimize the risk human error brings to an organization’s IT infrastructure.

An established leader in wireless collaboration, presentation and device management technology used in schools, businesses and homes, Squirrels is changing the conversation about how people collaborate and share information. 

Co-founded in 2008 by President David Stanfill, the Squirrels team has continuously developed a portfolio of first-of-its-kind software advancements that serve as alternatives to outdated HDMI/VGA cables, overpriced hardware and underperforming technology. Available in the App Store, the company’s flagship screen mirroring and presentation products — Ditto, ClassHub, Reflector and AirParrot — are now used in more than 180 countries and territories around the world by educators, students, businesses, software developers, designers, gamers and more.

Squirrels took another leap forward in 2018 when it launched a new hardware division into the FPGA acceleration and blockchain markets. Generating excitement in the market, its new FPGA acceleration components are plug and play, making blockchain applications such as cryptocurrency mining more effective and efficient.

Recently celebrating its 10th year in business, the Squirrels team has grown without outside funding, maintaining its private status. It continues to rapidly iterate research and development into new hardware initiatives, while expanding into new and different markets — always with the goal of improving traditional processes.

Implementer / User honorees

ExactCare Pharmacy drives better health for chronic, high-risk patients through safer, more effective medication regimens, while improving outcomes for the health care organizations and providers that care for them. The company is led by Dale Wollschleger, R.Ph., president and co-founder.

To accomplish this, ExactCare partners with home health agencies, health plans and other health care organizations to provide comprehensive medication management, coupling a high-touch, chronic care pharmacy-at-home model with proprietary technology and automation.

Critical to this model is MyPAT (My Patient Assessment Tool), a robust platform connecting ExactCare’s patient care team to patients in their homes across the country. Enabling field-based Clinical Liaisons to easily capture all the necessary information to build a holistic patient profile, MyPAT streamlines the patient onboarding process and provides a better patient profile for clinical pharmacists to review and utilize.

Medications are then dispensed through ExactCare’s pharmacy, a state-of-the-art automation fulfillment system backed by robust safety and quality measures. Medications come in a unique ExactPack®, a continuous roll of small plastic pouches in adherence packaging, with presorted medications labeled according to day and time. Patients can manage their medications through MyECP (My ExactCare Pharmacy), a web portal and mobile app.

Ultimately, by combining such forward-thinking technology solutions with patient care, ExactCare provides customized care for medically complex chronic patients.

As a three-generation, family-owned business, Kuhn Fabricating Inc. specializes in heavy sheet metal, structural steel and plate weldments. 

Started in the Kuhn family garage more than half a century ago, President and owner Lewie Kuhn continued his family’s efforts to grow the business into the steel and metal fabrication leader it is today through investments in state-of-the-art equipment and technology. Fabricating from hot-rolled or cold-rolled sheets, stainless steel and aluminum — from 20 gauge up to 3-inch plates — Kuhn Fabricating boasts an impressive machinery portfolio.

Its latest investment is a TRUMPF TruLaser 2030 Fiber Laser with an advanced control user interface, one of the most sophisticated metal laser cutters in the world. Feeding the industry with modern technologies such as the TruLaser that other long-time businesses simply haven’t kept up with, Kuhn has groomed a highly skilled and continuously trained team to work in the shop — sharing his family’s view of metalworking as a true form of art, not simply a profession.

Pairing this trained eye with sophisticated equipment and technologies, Kuhn Fabricating delivers reliable, high-quality products, including basic welding, structural applications and even sculptured works of art.

A wholly owned subsidiary of National Interstate Corp., National Interstate Insurance is one of the leading specialty property and casualty insurance companies in the country. Headquartered in Richfield, Ohio, National Interstate offers more than 30 transportation insurance products for a diverse customer base across the trucking, ambulance, crane, towing, public bus, motor coach and school bus industries.

President and CEO Tony Mercurio attributes much of the company’s ongoing growth and success to its consistently high levels of service provided to customers and agent partners. To help deliver such superior service, the company has made significant investments in advanced data and processing tools. 

Following an internal analysis in 2016, National Interstate undertook a major systems overhaul, streamlining outdated, tedious and at times manual internal processes with Salesforce CRM. Throughout 2017, IT and business leadership worked together to design system workflows and automations to increase organizational efficiency and data security, as well as create a fully integrated environment with other critical business systems.

Ultimately, these efforts to couple advanced technology platforms with business process transformation saw a ninefold increase in National Interstate’s effectiveness and efficiency, a solid foundation from which the company has continued to scale its customer-first philosophy.

Mayfield Heights-based Park Place Technologies is a leading provider of storage and server support around the world. Its offerings are cost-effective, service-first alternatives to traditional post-warranty maintenance for storage, server and networking hardware including EMC, NetApp, IBM, HP, Dell, Hitachi, Cisco and legacy systems.

Led by President and CEO Chris Adams, Park Place’s business is built around maximizing data center uptime to keep customers’ mission-critical hardware continuously running. This is accomplished through a strategic combination of experienced staff, robust product offerings and comprehensive global supply chain, with the company delivering impressive first-time fix rates.

Key among Park Place’s solution portfolio is its award-winning ParkView™ service, which proactively detects faults in storage, server and networking hardware. The offering saves clients significant time, resources and budget previously spent on having to travel to multiple locations to physically check on hardware, troubleshoot issues and resolve errors.

Keeping the client top of mind, as with all of its solution offerings, Park Place supports its ParkView solution through a 24/7 domestic call center with immediate incident escalation, direct access to OEM-experienced engineering and flexible service level agreements, making it flexible to fit a range of client needs, from smaller businesses to Fortune 500 companies.

The Search Guru provides custom lead generation and digital marketing solutions to generate visibility, targeted traffic and improved conversion rates for businesses. But what stands out about this agency, in addition to the results it delivers for business, is that it is a completely remote-based organization. Its associates work virtually from across the world, from California to Brazil and China and beyond. 

Founded by President Leslie Carruthers in Cleveland, this remote environment is made possible through technology. She credits platform solutions such as Harvest for time tracking, Basecamp to assign projects and keep track of deadlines, and Slack for internal communications, facilitating effective, efficient operations across the globe. Meanwhile, email, videoconferencing and smartphones ensure clients can stay in touch, with extended availability across time zones and into nontraditional hours as needed.

Yet even as technology enables day-to-day logistics from a business perspective, Carruthers says it also brings her team together more personally, encouraging collaboration and socialization to ensure employees feel part of a team. Because they don’t see one another in person, she says it makes associates more aware of the importance of putting in the effort to build rapport and keep in touch.

Startup honorees

ACE Products & Consulting offers technical and process consulting services to the rubber and silicone industries, while also acting as an independent agent for two specialty raw material lines and producing its own branded silicone dispersion line.

Erick Sharp, president and CEO, founded the company in 2015 to revitalize an old industry with new technologies and innovative approaches to solve decades-old problems. To do so, he designed an independent testing, research and development laboratory which — with limited options for rubber and silicone accredited, independent, laboratory testing — quickly earned ACE’s way to the forefront of the industry.

Starting out in a 2,000-square-foot space with some mixing and basic test equipment, ACE’s facility has since expanded to an 18,000-square-foot, ISO/IEC 17025-accredited laboratory, leveraging cutting-edge smart technologies. By combining this technology with dynamic new ways of managing business, ACE has made significant strides in attracting the next generation of technical employees and keeping them engaged and excited about their work.

Leveraging technology under Sharp’s leadership, ACE is accomplishing its ultimate goal — to make a positive difference in bridging the technical services gap in the rubber industry. 

Marketing software technology leader Drips leverages artificial intelligence to help brands connect with consumers in the manner they prefer to be reached, on their own time — with tools to automate lead and customer interactions via email, SMS text messages and automated calls. By utilizing analytics of human behavior, the Drips platform helps brands better scale their outbound efforts, receive more qualified inbound calls, create goodwill with their prospects and reduce overall lead generation costs.

This service meets a growing need, as more than half of customer interactions in 2019 are expected to occur through channels other than voice. Yet Drips facilitates these exchanges with the highest levels of technical security and federal compliance for effective conversational messaging that’s secure.

Drips also provides its clients white glove service to continually test market campaigns and programs so it continues to learn to provide better messages to the consumer and improve performance.

Co-founded by CEO Aaron Christopher “AC” Evans in 2016 with just four employees, Drips’ innovative conversational text messaging technology has seen the company grow to a staff of 35, with more than $10 million in annual revenue in just two short years, with expectations to double revenue in 2019.

Cleveland-based MedPilot is a leading patient financial engagement platform backed by Valley Growth Ventures, Hudson River Capital Partners, Cedars-Sinai and Techstars. Co-founded by CEO Jacob Meyers, the platform helps patients better understand and resolve their medical expenses.

MedPilot achieves this through a combination of email, text, call and statement communications to increase the chance of connecting with patients regarding a balance. Outreach tone, content and platform are customized to each patient based on variables including patient demographics, bill size, payment history and bill age, with ongoing machine learning capabilities throughout interactions for maximum communication effectiveness over time.

MedPilot also tracks patient engagement with its communications, payment portal and help center to better inform the platform’s approach for re-engagement campaigns as needed.

In the short time since its startup, MedPilot’s technology has helped 350,000 patients to date, while helping health care providers’ clients manage more than $2 billion of patient receivables. Clients using this innovative patient financial engagement technology platform decreased time to collect balances, reduced costs through the collections process, increased collections and improved patient satisfaction.

Launched in 2018, Lakewood-based data analytics consulting firm Pandata is already transforming the way companies react to their customers. Empowering customer service teams with the power of artificial intelligence, Pandata’s innovative technology transforms large amounts of qualitative feedback into actionable advice.

Pandata’s Perception Intelligence solution works by pulling raw customer feedback data from virtually any source and language, including web analytics, customer surveys, online product reviews, blog posts and social media. The solution engine then analyzes the data to detect core themes, ultimately providing comprehensive customer profiles to give businesses a more nuanced understanding of their customers. 

Under the guidance of Pandata COO and Partner Nicole Ponstingle, the firm helps its clients best use this information, collaborating to fine-tune the resulting model based on human experience and company goals. The end result is an interactive dashboard that allows companies to track trends and customer sentiment, as well as drill into concern areas over time as they relate to key services or products.

By harnessing the power of Pandata’s customer feedback insight, brands can better manage their reputation for the wellness of their organization and make informed product and service decisions to boost sales.

While working in admissions for higher education, Kate Volzer became aware of the resource constraints facing departments at the university and other higher education institutions. These resource gaps often hindered progress toward helping students graduate faster, explore careers and lock down their first job, while also making donation and alumni engagement goals more difficult to reach. 

Thus, the idea for Wisr was born. 

Volzer engaged with teams of career services, alumni relations and advancement professionals from five partner institutions — Case Western Reserve University, Cedarville University, Denison University, Oberlin College and the University of Chicago — to develop an engagement software platform that would help improve outcomes at every step in the higher education student lifecycle. 

The platform helps colleges and universities build online communities for students, alumni, faculty, staff and other supporters to connect and share knowledge about career paths and other valuable experiences. These knowledge-sharing communities improve institutions’ ability to track student and alumni engagement, leading to better outcomes for students, alumni and their schools.

Since its founding in 2016, Wisr has continued to grow, recently expanding its product and services offerings to span support for incoming college students through alumni well into their professional careers.

Social Entrepreneurship honorees

The reLink umbrella encompasses three Northeast Ohio-based organizations, notably leveraging holistic and efficient technologies to improve access to and quality of health care services around the world.

Web portals reLink Global Health and reLink.org, both projects of The Dalton Foundation, support organizations that are meeting the medical needs of vulnerable peoples who have very little means, if any, to obtain necessary care, medicines or treatment.

reLink Global Health, led by Executive Director Barbara Campbell, focuses on connecting health care organizations operating throughout the developing world by distributing their information — including live, geolocated availability of provider services and medical facilities — into the hands of those needing treatment through a single, searchable database.

The portal also assists health care providers in overcoming delivery challenges common within developing nations with the ability to search for medical equipment, medication and supplies, training and education, and even personnel management service providers as needed.

Similarly, reLink.org functions as a searchable portal connecting patients in need of treatment with local health care providers. This solution focuses on those patients seeking assistance with veteran, addiction recovery, or incarceration re-entry services, both within the United States and abroad. Results are also grouped by geolocation and types of service. The company is led by Founder and CEO Ray Dalton.

A third reLink entity focuses on meeting a different need within the health care industry, yet utilizes the same dual expertise in health care management and robust web portal functionality as the former two to meet it. Created in 2014 and guided by President and COO Jeff Dalton, reLink Medical is a proprietary Multi-Listing Service™ (MLS) designed to help health care facilities implement a universal and repeatable process for the disposition of any obsolete, excess, or out-of-service medical equipment, which is typically needed following hospital mergers and health care changes.

The simple solution utilizes an outbound sales force, as well as multiple web platforms, to allow facilities to earn the highest return for excess medical assets — all while reLink’s concierge service manages and streamlines the entire process from beginning to end. The innovative platform is further supported by a nationwide network of experienced service engineers to help with technical needs, from preventive maintenance to de-installations to environmentally friendly recycling services.

Ultimately, reLink Global Health, reLink.org and reLink Medical are all using technology to change the way health care organizations, patients, providers and suppliers connect. The high-level goals of the reLink umbrella are reflected in each entity — to leverage technology solutions to deliver improved health care accessibility, efficiency and quality for those who have need.


Next-Generation VMware Partner Network Helps Partners Increase Virtualization Expertise to Expand Business Opportunities | killexams.com real questions and Pass4sure dumps

Today at VMworld 2009, VMware, Inc. (NYSE: VMW), the global leader in virtualization solutions from the desktop through the datacenter and to the cloud, announced a significant increase in the number of VMware partners investing in their virtualization practices through enhanced accreditation and certification programs. These programs are offered as part of VMware’s next-generation partner program, VMware Partner Network, which launched earlier this year. This increased participation in training reflects VMware’s commitment to provide partners with easily accessible programs and tools that help them differentiate their offerings in the marketplace:

  • More than 16,000 individuals from more than 1,200 partner companies have been trained on VMware vSphere™ 4, the industry-leading virtualization platform, since the product became available in May 2009
  • Since the launch of VMware Partner Network in April 2009, more than 60 percent of all Premier-level partners in the program have begun taking the necessary training to achieve their first solution competency
  • The number of partners achieving VMware Technical Sales Professional (VTSP) accreditations has grown more than 500 percent year over year
  • "Our partners are essential to our business and VMware is passionate about providing them with a world-class partner program," said Doug Smith, senior director, global channels, VMware. "The VMware Partner Network is designed to provide partners with the tools they need to stand out in the eyes of customers and gain a long-term competitive advantage for their virtualization practices. Since introducing the VMware Partner Network, we have seen thousands of professionals working toward their VMware accreditations and certifications, with hundreds of new companies developing competencies in specific VMware solutions. This is validation that partners want to put their efforts and money toward key training on VMware virtualization because they believe in the long-term value of virtualized IT environments based on the industry-leading VMware platform."

    "VMware’s solution competency program has provided us with knowledge and skills that allow us to better serve our customers and stay competitive," said Ashley Gardiner, director, VMSecured. "We’re delighted to be the first VMware partner in the United Kingdom to have achieved the infrastructure virtualization competency. We are already reaping the benefits through our improved delivery of VMware server virtualization and consolidation solutions, and in the way that we are able to prove our credentials to prospective clients."

    VMware Partner Network provides support and program benefits including:

  • Solution competencies: VMware has established new designations of expertise that allow customers to identify partners with VMware virtualization solution knowledge and experience. VMware solution competencies enable partners to extend market reach, align business with VMware marketing initiatives and drive deeper into customer engagements. VMware partners are able to accelerate their expertise, profitability and market opportunity by earning one or more VMware solution competency. Partners are able to earn competencies in four areas: infrastructure virtualization, business continuity, desktop virtualization and virtualization management.
  • New and improved information portal: VMware’s revamped partner portal, Partner Central, enables partners to more easily access the marketing and sales tools, leads modules, market development funds, service-related intellectual property, and other tools needed to grow their VMware virtualization businesses. Partner Central is attracting 25 percent more partner visits each week than the previous portal, with an average of 82 percent of visitors returning each week.
  • Partner University: VMware Partner University is the virtual campus that helps accelerate partners’ virtualization practices through high-quality training and education on VMware products, services and solutions under one framework. Organized into role-based learning paths, Partner University makes it easy for partners to develop their virtualization expertise and to earn industry-recognized accreditations and certifications based on their individual focus areas.
  • Enhanced Partner Locator: VMware partners are highlighted in Partner Locator on VMware.com, which enables customers to find local partners based on their areas of expertise. Partner Locator identifies partners based on their geography, partner type, level in VMware Partner Network, and earned competencies.
  • VMware Partner Network was unveiled in April 2009 to help ensure a more consistent and successful user experience and to help partners increase their business potential by increasing their skills in VMware solutions. Building on the company’s previous award-winning program, VMware Partner Network is a comprehensive program that provides a common infrastructure, extensive sales and services tools, margin opportunities and industry-recognized training for VMware’s entire partner ecosystem, including solution providers, technology partners and original equipment manufacturers (OEMs). The program helps partners maximize their investments in VMware virtualization to provide their customers with the best end-to-end virtualization solutions available.

    Read more about VMware Partner Network.

    New Global Channel Organization Structure, Recent Awards Underscore VMware’s Commitment to Better Serve Partners WorldwideVMware also announced a new organizational structure of its global channel executive team. The team is organized into a horizontal global function that oversees global direction and strategy, as well as vertical channel sales organizations organized by geography to better serve the needs of partners worldwide:

  • Doug Smith, senior director of global channels and "Global Channel Chief": Reporting to Carl Eschenbach, VMware executive vice president of worldwide field operations, Smith sets global channel strategies, channel revenue goals and global programs
  • Brandon Sweeney, vice president of Americas channels and "Americas Channel Chief": Reporting to Rich Geraffo, VMware vice president and general manager of the Americas, Sweeney executes regional channel strategies and drives channel revenue goals for the Americas region
  • Andy Hunt, vice president of EMEA channels and "EMEA Channel Chief": Reporting to Maurizio Carli, vice president and general manager of the Europe, Middle East and Africa (EMEA) region, Hunt executes regional channel strategies and drives channel revenue goals for the EMEA region
  • Manish Sharma, senior director of APAC channels and "APAC Channel Chief": Reporting to Andrew Dutton, vice president and general manager of the Asia Pacific (APAC) region, Sharma executes regional channel strategies and drives channel revenue goals for the APAC region
  • VMware also announced recent channel awards:

  • CRN named four VMware representatives to its 2009 Most Powerful Women in the Channel list: Aileen Black, vice president, public sector; Julie Heck, director, global partner marketing; Colleen Kapase, senior director, global partner programs; and Maureen Lonergan, director, partner enablement
  • Everything Channel named VMware the overall winner and Company of the Year in the Server Virtualization Software category in its 2009 Annual Report Card survey
  • About VMworld 2009Now in its sixth year, VMworld 2009, with more than 10,000 attendees and over 200 sponsors and exhibitors, is the must-attend event for IT professionals looking for actionable ideas, innovative products and best practices for virtualizing their business — from the desktop to the datacenter to the cloud. Under the theme "Hello Freedom," VMware and virtualization are changing the world of IT — no longer is IT tethered to complicated, expensive and inefficient systems. Say goodbye to the limitations of the traditional ways of computing and hello to the power to innovate. See how virtualization frees the lives of those that embrace it. Super Sessions are being given by Platinum Sponsors Cisco, Dell, EMC, HP, IBM, Intel, NetApp, Symantec, Wyse and VMware. VMworld features more than 300 breakout sessions and hands-on labs, led by VMware and industry professionals, and is being held August 31 – September 3 at Moscone Center in San Francisco.

    About VMwareVMware delivers solutions for business infrastructure virtualization that enable IT organizations to energize businesses of all sizes. With the industry leading virtualization platform — VMware vSphere™ — customers rely on VMware to reduce capital and operating expenses, improve agility, ensure business continuity, strengthen security and go green. With 2008 revenues of $1.9 billion, more than 150,000 customers and 22,000 partners, VMware is the leader in virtualization which consistently ranks as a top priority among CIOs. VMware is headquartered in Silicon Valley with offices throughout the world and can be found online at www.vmware.com.


    Top 16 systems integrators, by Channel Middle East | killexams.com real questions and Pass4sure dumps

    Channel Middle East gives its annual verdict of the top systems integrators by revenue

    Published Tuesday, 3 September 2013By Manda Banda

    The Top 16 SI List is Channel Middle East’s annual ranking of the top systems integrators, VARs, solution providers and IT consultants in the region, ranked by their services revenue. Check out the top companies that made the inaugural survey.

    Channel Middle East presents its inaugural list of the largest systems integrators in the Middle East’s SI sector, complete with a breakdown of vertical focus and their financial performance. Now in the first year, the Channel Middle East Top 16 SIs List is an annual ranking of the top systems integrators, solution providers, VARs and IT consultants in the Middle East, ranked according to their services revenue. The research has been modelled on similar lines as the annual distributor Power List. Channel Middle East magazine is the only channel publication in the Middle East region to have been given access to the audited accounts of IT distribution companies since 2009, to enable us to show the real picture of the status of the distribution business in the region.

    Based on that model, Channel Middle East magazine has decided to embark on a similar survey targeting the SI segment across the Middle East region, with the Top 16 Systems Integrators List. The magazine intends to expand this research in the coming years as the role of systems integrators and solution providers takes on more prominence in the regional channel. Channel Middle East aims to provide a comprehensive breakdown and vital information from each SI, VAR, solution provider or IT consultant that makes the list including revenue performance, key vendors, certifications, key verticals, IT projects implemented in the region, headcount and regional presence, alongside comment from company executives on the state of their businesses. In the pages that follow, we will highlight the inaugural leading 16 systems integrators in the region.

    Editor’s note

    We believe the Top SIs List 2013 contains the 16 largest Middle East-based SIs, VARs, solution providers or IT consulting firms operating in the market based on the data available to us at the time of research. However, we also acknowledge that there may be other SIs in the region which would qualify for inclusion so if you feel there are any omissions then please let us know and we will consider those companies next year. In the Top 16 SIs List – companies are ranked strictly by services revenue on projects implemented in the Middle East region. All the companies that made this year’s list shared their audited financials with us.

    1. MDS UAE

    Tel: +971 2 627 6354Website: www.mds.aeRegional offices: Abu Dhabi, Dubai, Doha and Muscat.Key brands: HP, Microsoft, EMC, Oracle/Sun, Dell, Apple, Avaya, Emerson Network Power, Juniper Networks, VMware.Ownership: Privately owned.

    Verdict

    MDS takes top spot in the inaugural Top 16 SI List research, posting an impressive $530m in sales revenue. The SI has cemented its cloud and data centre credentials and recently unveiled the Cloud Centre of Excellence in the UAE. With more growth plans underway, MDS looks set to dominate the regional SI space.

    What were the company’s milestones in 2012?

    MDS was able to secure the largest data centre facility projects (Pacific Controls and Mubadala). In addition, we set-up a service company MDS TS. Last year also saw us scoop the best partner awards for both HP and EMC in the Middle East Mediterranean Africa (MEMA) region.

    What are your strategic plans for the rest of 2013?

    We plan to grow our services and outsourcing offerings and we will pay particular focus to our security and vitualisation offerings.

    What were the main drivers for your revenue growth in 2012?

    MDS grew its services revenue in data centre infrastructure, systems integration and storage consolidation.

    Has the SI sector recovered from local market instability?

    Although the SI sector in the Middle East has seen improvement over the last three years and has been slowly recovering, there are issues that are still hanging over the sector.

    Where will most of your business growth come from this year?

    Our business growth going forward will come from our SI capability, our data centre infrastructure and building expertise in high-end services.

    2. Alrowad IT Solutions

    Tel: +971 2 408 5448Website: www.alrowad-its.comRegional offices: Abu Dhabi, UAEKey brands: Microsoft, Oracle, IBM, SAP, SAS, CA and Easy meeting “Feedback Italy”.Ownership: A subsidiary of Abu Dhabi Police

    Verdict

    As a subsidiary of the Abu Dhabi Police, Alrowad IT Solutions has curved a niche for its systems integration business in the region. The company has established a track record in providing proven IT solutions to the government, public and private sectors. Alrowad is poised for growth as it looks to spread its wings in the region.

    What were the company’s milestones in 2012?

    Alrowad IT Solutions did more than 60 projects in different IT areas including infrastructure, applications development, data centre setup and systems integration for more than 100 entities across the UAE.

    What are your plans for 2013?

    We will be focusing our strategy on payment of transfer (POT) projects.

    What were the main drivers for your revenue growth in 2012?

    The majority of our revenue growth came from IT security projects. In addition, the government tailored IT solutions we develop also helped to push our revenue in the past year.

    Has the SI sector recovered from the market instability in the region?

    The systems integrator arena is stable although business challenges still persist. From our own experiences, we have found that more customers are approaching us to help them solve their business concerns. We have also witnessed steady interest from many regional government and companies that want to use our IT solutions.

    Where will most of your business growth come from this year?

    Most of our growth will come from the solutions we provided to the government sector.

    3. The Visionaire Group

    Tel: +971 4 881 5222Website: www.visionaire.comRegional offices: Abu Dhabi, Al Ain,Dubai and DohaKey brands:  TECHNOMICS, HP, Microsoft, Intel, Brocade, Cisco, Juniper, Fortinet, Aruba, Fujitsu, F5, VMWare, [over 26 brands]Ownership: Privately held by the Visionaire Technology Group.

    Verdict

    Visionaire has continued to innovate in a systems integrator market where innovation has been stifled and stagnated in the region. Through its own developed ‘TECHNOMICS’ business model, the SI helps clients with perpetuity transformational ICT by keeping the focus on their business needs rather than vendor-focused strategies focused on market share.

    What were the company’s key milestones in 2012?

    During 2012 Visionaire was able to productise its more than 18 years of technology deployment and integration experience into a business model which we call ‘Technomics’. Technomics is a single integrated system (SIS) approach by Visionaire that is a proven and demonstrated integration model that provides firms the ability to achieve perpetuity in transformational ICT by keeping the focus on the customer and business needs rather than succumbing to single vendor centred strategies of gaining market share and meeting revenue objectives. Visionaire was able to penetrate new market segments with the Technomics approach with a focus on enterprise, education and hospitality sectors.

    During 2012 Visionaire was also able to provide substantial Technomics value and progress to key projects such as the design, build and operations of the UAEU Campus valued at AED178m, the Zayed University Khalifa City campus valued at AED69m, the successful deployment of the Network Operations Center at RTA Dubai, as well as the completion of an end-to-end ICT design consultancy project with Qatar University.

    What are your strategic plans for the rest of this year?

    Achieving Technomics success in integration of the 4Cs — cloud, connectivity, communication and converged services — which translates to integrated technologies for data centre, cloud computing, mobility - BYOD, telepresence and collaboration. We are planning on a regional expansion into supporting projects in Saudi Arabia, Qatar and Kuwait.

    What were the main drivers for your revenue growth in 2012?

    The majority of our revenue growth last year came from unified communications and collaboration, unified networks and rich media solutions.

    Has the SI sector recovered from the market instability in the region?

    We expect that 2014 will see a major recovery with IT projects coming upstream from SMB and the private sector. Currently, the telecoms, government and education verticals continue to be the leading investments in the region for ICT.

    Where will most of your business growth come from in 2013?

    As Visionaire, most of our business growth this year and beyond will come from the enterprise segment, education and hospitality industries in the Middle East.

    4. Emitac Enterprise Solutions

    Tel: +971 4 605 8100Website: www.emitac-ees.aeRegional offices: Dubai, QatarKey brands: HP, Microsoft, Cisco, Juniper, Symantec, McAfee, EMC, Oracle and Metasonic.Ownership: Privately Owned

    Verdict

    As a group, Emitac’s over $1.4bn business comes from its systems integration, IT services, value- and volume-distribution business. EES’ decision to strategically focus on cloud infrastructure solutions and business solutions is yielding huge dividends and it has witnessed its business grow tremendously in 2012.

    What were the company’s milestones in 2012?

    In 2012 we continued executing our strategy to fully transform our operation into a solutions business in line with the pressing requirements of our enterprise customers.

    What are your strategic plans for the rest of 2013?

    Strategically, we have grouped our solutions offering around two main areas namely cloud infrastructure colutions and business solutions, where we are concentrating on big data and business analytics and mobility solutions.

    What were the main drivers for your revenue growth in 2012?

    Growth came from engagement in new large scale customers, as the success in project delivery is leading to an increased number of contracts.

    Has the SI sector recovered from instability in the region?

    The enterprise SI area where we play, concentrates on providing value to customers. This market is certainly recovering and most of the enterprise sectors are investing in IT to grow.

    Where will most of your business growth come from this year?

    Our business growth will come from cloud and business solutions for our enterprise customers. Another key contributor will be the enterprise agreement solution frameworks based on Microsoft technologies.

    5. Smartworld

    Tel: +971 4 814 1400Website: www.smart-world.aeRegional offices: Abu Dhabi, Al Ain and Dubai.Key brands: Microsoft, Dell, Cisco, Juniper, HP & Oracle.Ownership: A joint venture between Etisalat and Dubai World Central.

    Verdict

    Smartworld has made the Top 16 List this year with a solid revenue performance. For a company that was only set-up in 2008, the company has all the business fundamentals in place, and Smartworld is poised for further growth in the region.

    What were the company’s key milestones in 2012?

    We recently completed a wide CNE/SCN/WDN & SD PROJECT for Al Maktoum International Airport (AMIA). The objective of the project was to implement the IT Systems for AMIA. The client for this project was Dubai Airports Engineering Services, and the scope of the project included the implementation of the following: airport infrastructure cabling structure, fully redundant and secure network, wireless system, service desk and network node management system.

    For this project, we were able to present Dubai Airports Engineering Services with unique offerings and value-add. Another project that was implemented was the Gigabit Passive Optical Network (GPON) in Dubai World Central.

    The successful completion of the venture has put Dubai World Central into the league of prestigious gigabit capable precincts in the world. The project provides next generation network (NGN) capabilities and connectivity to all of the ICT users in Dubai World Central.

    What are your strategic plans for the rest of 2013?

    Smartworld remains upbeat about posting continued growth in 2013. To help bolster more growth, we are currently implementing initiatives that aim at covering the rest of the Middle East region with our signature line of services and products.

    What were the main drivers for your revenue growth in 2012?

    The impressive growth performance that we posted in 2012 can be attributed to the systems integration projects and the operational projects that were awarded to us.

    Has the SI market recovered from the region’s market instability?

    Yes, we can truly say that the SI segment has managed to avoid the impacts made by the recent economic gridlock. A recent industry report has shown that SI services account for approximately 46% of the total professional IT services market in the MEA region. The major factors driving the systems integration market in MEA are the rise in government IT investments growth in technology and population, and the increasing need for industrial growth. The transportation, power, water plants, and property construction segments are the opportune drivers for SIs for projects such as ERP owing to the high investments aided by the government sector.Where will most of your business growth come from in 2013?

    As with our previous years of operations, the continuous growth that we continue to enjoy can be attributed to the SI projects and operational projects awarded to us.

    6. Jumbo Enterprise

    Tel: +971 4 336 7999Website: www.jumbocorp.comRegional offices: Dubai, Abu Dhabi and Sharjah.Key brands: Lenovo, HP, IBM, Ricoh, Sony and Brother.Ownership: Privately held as part of Jumbo Electronics Co LLC Ltd.

    Verdict

    As a group, Jumbo’s billion-dollar-plus business comes from retail, systems integration, IT services and volume IT distribution. Jumbo Enterprise has posted a decent figure given the challenges that SIs have faced over the last four years in the region.

    What were the company’s milestones in 2012?

    Apart from the award that we received from Lenovo, for Outstanding Corporate Reseller, the company was delighted to have secured managed print services contracts with Abu Dhabi Airports Company, Khalifa University, Damas Jewellers and Engineers Office, Worley Parsons.

    What are your strategic plans for the rest of 2013?

    We will continue to focus on the growth of the service businesses that include: managed services, managed print and document services, infrastructure and AV solutions.

    What were the main drivers for your revenue growth in 2012?

    Our main revenue drivers last year were managed print services, SI and AV projects. We also managed to roll out projects in the hospitality, oil and gas, aviation and government sector.

    Has the SI sector recovered from local market instability?

    Absolutely, we foresee a significant improvement in the overall conditions of the market across all verticals and segments and this is driving sales and revenue growth.

    Where will your business growth come from in 2013?

    Our growth will come from the following sectors: managed services, managed document services, infrastructure, computing and AV solutions.

    7. Intertec Systems LLC

    Tel: +971 4 222 1338Website: www.intertecsys.comRegional offices: UAE, Oman, Bahrain, KSA & India.Key brands: HP, Cisco, Oracle, Microsoft, Infor, LANDesk, Symantec, Veeam, NEXThink, Vmware, Trendmicro, Optial & more [over 23 brands].Ownership: Privately held.

    Verdict

    Intertec has attributed its 2012 growth to the services in the application and infrastructure space which it was able to take to market. For a company that aims to grow its expertise in the banking segment and extend its geographical presence, Intertec has what it takes to achieve this.

    What were the company’s key milestones in 2012?

    The company focused on regional growth and in particular paid more attention on solutions to grow the business, create new products and craft a challenging work environment. Keeping all this as the base, we achieved 30% growth last year and have moved to our 23rd year of performance with the support of our customers and partners. We have invested in creating new products for 2013, and have implemented a lot of policies around employees.

    What are your strategic plans for the rest of this year?

    We want to develop some very strategic alliances with vendors as well as customers. We aim to become the customers extended arm, so they can focus on their core business, that is one of our prime focus areas. We also want to create in-depth market segmentation, and form a consulting practice around the solutions which Intertec wants to take to market. The objective is to grow by 50% in the next six months.

    What were the main drivers for your revenue growth in 2012?

    Investment in technical, delivery and business teams keeping the customer focus has been one of the reasons for growth. Further, all sales and business teams have focused on customer business needs and what the critical success factors are.

    Has the SI sector recovered from the market instability in the region?

    I do believe the SI business was never down as we did not see this impact in 2011 or 2012. However, this depends on the company’s focus, investment in technology, training and being able to create new solutions for customers that impact their business. The fact is that we have achieved 30% growth in 2012 and are on track to achieve higher growth this year.

    Where will most of your business growth come from in 2013?

    Currently, 50% of our revenue comes from the corporate sector, 35% from government and 15% from the financial vertical. We are looking into improving our banking portfolio in addition to getting into new verticals and geographies. Regional companies are looking for cost-effective solutions, which will help them deliver better, faster response to their clients in a secure fashion. This leads to many areas of business, some of them are mobility, private cloud, compliance, BI with analytics, security, and Software-as-a-Service (SaaS). We have teamed up with quite a few solution providers as well as developed our own IP to deliver in most of the solution areas. We have been investing in mobility, cloud, social and messaging.

    8. Almoayyed Computers

    Tel: +973 1 770 0777Website: www.almoayyedcomputers.comRegional offices: BahrainKey brands: Microsoft, HP, Cisco, Oracle, Avaya, Citrix and Symantec.Ownership: Privately held by the Almoayyed family.

    Verdict

    Despite experiencing challenges in the Bahraini market, Almoayyed has been undeterred by some uncertainty in the market it serves. The company wants to continue to raise its profile in the public sector and banking vertical in the region.

    What were the company’s milestones in 2012?

    The company was able to deliver several IT projects although the main one was the National Payment Aggregator (NPA), an initiative by the eGovernment Authority for setting up a single, unified electronic payment solution across all government entities in Bahrain.

    What are your strategic plans for the rest of 2013?

    With regards to this opportunity, the company has developed a two-pronged strategy that includes: aligning with the existing partners to promote their cloud offerings and strengthening our own focus on cloud building.

    What were the main drivers for your revenue growth in 2012?

    The main drivers for last year’s solid revenue performance can be attributed to the company’s ability to deliver a variety of projects across different industry sectors.

    Has the SI sector recovered from the market instability in the region?

    While in other markets in the GCC things have improved, Bahrain is yet to recover. This has more to do with issues that are prevailing only in Bahrain. However, the government push in IT projects is very evident.

    Where will most of your business growth come from this year?

    It will be public sector and banking. We expect the infrastructure business to do well.

    9. Al Rostamani Communications LLC

    Tel: +971 4 428 7557 or +971 2 619 9800Website: www.arcuae.comRegional offices: Dubai & Abu Dhabi.Key brands: Schneider, McAfee, NEC, Alcatel-lucent, NetApp, Symantec, Fujitsu, Motorola, Sagemcom and D-link.Ownership: Al Rostamani Communications is owned by the Al Rostamani Group.

    Verdict

    Al Rostamani Communications make the Top 16 SI List this year having posted strong sales. With its services business now in place, the company has continued to broaden its business horizons all in a quest of staying relevant to the market it serves. The company wants to build a lucrative services-driven business going forward.

    What were the company’s key milestones in 2012?

    The company executed a major network management system for a leading telecom operator in the United Arab Emirates (UAE) and successfully completed a NetApp storage implementation for two well-known oil companies based in Abu Dhabi.

    We also rolled out security consultancy projects, networking and systems integration projects with enterprises across the UAE.

    What are your strategic plans for the rest of this year?

    Our aim is to increase the overall size of the business through the services revenue stream. Consequently, we are developing verticals in the area of mobile Internet, content and anything as a service (XaaS). We strongly believe the company is well poised for growth in the Middle East systems integration sector.

    What were the main drivers for your revenue growth in 2012?

    The main revenue drivers during 2012 were providing complete end-to-end ICT solutions virtualisation, storage, security and consultancy services. We also strengthened our managed and professional services offerings to the market.

    Has the SI sector recovered from the market instability in the region?

    The systems integration sector is recovering from the instability in the region. The hospitality, finance and oil and gas sectors are showing tremendous growth. The infrastructure sector also looks promising but still a bit of caution is required in this particular sector.

    Where will most of your business growth come from in 2013?

    Most of the growth during 2013 and beyond will come from security, storage and virtualisation. In addition, opportunities will emerge in the infrastructure space where unified communications is gradually taking hold. Managed services and XaaS requirements will also increase and we are aligning towards these two areas.

    10. Synoptic

    Tel: +966 11 224 6228Website: www.synoptic.com.saRegional offices: Riyadh, Dammam, JeddahKey brands: Microsoft, Oracle, Huawei, HP, Brocade, Riverbed, Dell, IBM, Cisco, McAfee, Juniper.CEO: Ammar Al YafiOwnership: The company is 100% owned by Mohammed Al Mandil.

    Verdict

    The decision to strengthen ties with key vendor partners has helped Synoptic to post strong sales figures. The company attained ISO 9001:2008, 10002:2004 and 10004:2012, which covers professional IT services and customer satisfaction. All this has contributed to providing efficient services to clients in Saudi Arabia.

    What were the company’s milestones in 2012?

    A major highlight last year was Synoptic moving its central office to a new location in Riyadh. The company also announced changes in the corporate hierarchy to efficiently manage work processes.

    What are your strategic plans for the rest of 2013?

    Synoptic would like to leverage its existing relationship with vendors and its end-user customers by providing them with innovative solutions backed by efficient services.

    What were the main drivers for your revenue growth in 2012?

    The KSA economy has been stable and as a result, we managed to increase our revenue last year because of the superior support we offer our customers.

    Has the SI sector recovered from the market instability in the region?

    Saudi Arabia is backed by a stable economy and we foresee a strong resurgence of business activities this year and beyond.

    Where will most of your business growth come from in 2013?

    With firms beginning to spend on IT projects, we will continue to consolidate our alliances with vendor partners as doing so will set us apart.

    11. Nasma Telecommunications LLC

    Tel: +968-22084800Website: www.nasmatel.comRegional offices: OmanKey brands: Cisco, Commvault, Quantum, Hitachi DS, Honeywell, Rittal, Cyviz, Samsung, Seimon, R&M, Estap, Crestron, Extron, Keymile, Ampole, Chillman and Firepass.Ownership: Privately owned.

    Verdict

    With volatility in some markets in the region, Nasmatel has continued to augment its SI business and the company is looking to diversify its solutions offerings as it looks to grow its revenue streams. The company plans to cultivate market verticals.

    What were the company’s milestones in 2012?

    Last year we managed to double our workforce while our year-on-year revenue grew seven-fold.

    What are your strategic plans for the rest of 2013?

    The company has continued to hire strategically bringing onboard talented individuals. Aside from human resource issues, Nasmatel plans to develop and cultivate other lines of business to help sustain our revenue growth going forward.

    What were the main drivers for your revenue growth in 2012?

    We focus most of our attention on active markets and having enough diversity in our market offerings to have multiple revenue streams. This will be enhanced this year.

    Has the SI sector recovered from the market instability in the region?

    Unlike other parts in the region that experience challenges, the Oman SI market never really faltered because the country has always enjoyed a stable economy. SIs in the country continue to benefit from the economic stability and this year we anticipate this to continue uninterrupted.

    Where will most of your business growth come from this year?

    Growth will come from the data centre, audio visual and telecommunications sectors.

    12. help AG

    Tel: +971 4 440 5666Website: www.helpag.comRegional offices: Dubai, Abu Dhabi and Doha.Key brands: F5, Juniper Networks, Blue Coat, Symantec, Palo Alto.Ownership: Privately owned.

    Verdict

    help AG’s strategy to stay focused on the value game has helped the company to build a track record for itself in the IT security solutions space. In a market where the temptation to trade in hardware is high, help AG has adopted a plan that places emphasis on developing solutions and value-add for end-user clients.

    What were the company’s milestones in 2012?

    Since its establishment in 2004, help AG has achieved on average 80% year-on-year growth and 2012 was no different. We also managed to double our staff and most of the new recruitments were for technical positions. We also expanded to Qatar and we were able to sign new vendor deals.

    What are your strategic plans for the rest of 2013?

    help AG is focusing on value-added services to assist clients in building their information security strategies and to implement solid future proof IT security solutions that increase their security posture accordingly.

    What were the main drivers for your revenue growth in 2012?

    Our success can be credited to the market’s perception of help AG as a trusted advisor in the IT security sphere. We have unmatched technical skills and deliver services that extend well beyond most resellers and SIs in the region.

    Has the SI sector recovered from local market instability?

    With security being the sole focus for help AG, we have actually benefited from regional instabilities. The key to success for SIs will be to develop core competencies.

    Where will your business growth come from in 2013?

    All initiatives follow our company’s strategic objectives of Customer Satisfaction and Quality Delivery.

    13. Fujisoft Technology LLC

    Tel: +971 4 352 6686Website: www.fujisoft.netRegional offices: UAE, India & CanadaKey brands: Cisco, HP, Microsoft and Panasonic. VMware, Avaya and Johnson Controls.Ownership: Privately owned.

    Verdict

    In a year that saw IT security receive so much attention in the Middle East as a result of targeted cyber attacks on several big name enterprise organisations, Fujisoft’s decision to set-up a security division is timely. The company is pinning its hopes on services, IT security solutions and broadening its vertical focus domain expertise.

    What were the company’s key milestones in 2012?

    Last year our target was to concentrate on services and increase the revenue we generate in this space. I am glad to state that we managed to achieve this.

    We also planned to form a new division for security solutions and we successfully created the Fujisoft Security Solutions division. The new security business unit  has taken rights for Johnson Controls security products for the UAE, Oman, Bahrain and Afghanistan.

    Fujisoft was also awarded Cisco’s Best Select Partner of the Year at the Partner Summit UAE 2012.

    What are your strategic plans for the rest of this year?

    For 2013 we want to target the market in Abu Dhabi especially the oil and gas sector. We are shortly opening up a branch in the UAE capital and we will be appointing a new enterprise sales team.

    What were the main drivers for your revenue growth in 2012?

    It was definitely our focus in services. By offering turnkey IT solutions, we were able to increase our revenue and one of the main key point areas that contributed immensely to our revenue growth was in the virtualisation space.

    Has the SI sector recovered from the market instability in the region?

    As a systems integrator operation, the market is stable and there are a lot of IT projects coming up in the Middle East region. There is no more tradingin IT hardware as the only business that is opening up in the SI arena is for partners that are willing to invest in solutions and are able to advise their clients as trusted business advisors.

    Where will most of your business growth come from in 2013?

    Aside from our focus in the oil and gas sector, services and our newly formed Fujisoft Security Solutions unit will all drive business growth for the company as a whole this year and way into the foreseeable future.

    14. Azimuth WLL

    Tel: +973 7 721 2277Website: www.azimuthgulf.comRegional offices: Bahrain, Qatar and representative offices in UAE and Saudi ArabiaKey brands: Ekahau, Infor, Lenel, Wavemark, Impinj, Alienware, Omni-IDOwnership: Privately Held.

    Verdict

    As an emerging SI, Azimuth is steadily building its business in the Middle East geography. Although the sales revenue figure may be low, the SI is taking steps to diversify its business into other vertical sectors while at the same time building the necessary skills and competencies that will propel it to new heights.

    What were the company’s key milestones in 2012?

    Last year we launched our own RFID/RTLS visualisation and middleware solution ‘Symphony’ and deployed it into three customer sites. In addition, we were recognised by an industry trade publication for the Middle East Healthcare Deployment of the Year.

    What are your strategic plans for the rest of this year?

    We want to expand our healthcare solutions deployment into the Kingdom of Saudi Arabia. In addition, we intend to extend the scope of projects to incorporate more systems within healthcare deployments with the goal being a complete hospital infrastructure. We will also launch Symphony as a product for resale in Asia and Europe.

    What were the main drivers for your revenue growth in 2012?

    The region is becoming more aware of value for money and local support. Our focus has been value and not cost for some time. However, it is only in the last two years that this focus has met customer demand here in the Middle East region.

    Has the SI sector recovered from the market instability in the region?

    The entire Middle East region has suffered a severe setback. However, the instability is driving more demanding requirements which we believe are benefitting the entire systems integration and solution provider sector. Whether this trend continues is difficult to say right now. If uncertainty continues then we believe the focus will remain on maximising the current infrastructure which will continue the trend of more complex projects for SIs and solution providers involved in the solutions-selling game.

    Where will most of your business growth come from in 2013?

    The majority of our growth will come from the healthcare sector and the military sector. We will also be expanding our presence into the oil and gas market across the Middle East region.

    15. Tech Forte System LLC

    Tel: +971 4 388 5878Website: www.tforte.comRegional offices: UAEKey brands: Cisco, Avaya, HP, Oracle, VMware, Symantec, Fujitsu and Lenovo, Payfair, Perpetuuiti, Pallas, YouTransactor, FIS, 2X Exterity, Locatel, Everfocus and Sony.Ownership: Privately held as part of Global Distribution Group.

    Verdict

    As a new entrant in the SI market in the region, Global Distribution’s decision to diversify its presence in the IT industry has seen it set-up operations in IT distribution, SI and power retail segments. Tech Forte, the systems integration arm, wants to capitalise on the emerging opportunities in the government sector, education, BFSI, hospitality and healthcare verticals across the Middle East region.

    What were the company’s key milestones in 2012?

    The operation started in August 2012 with the key milestone of achieving strategic alliances with key vendors and complete accreditation. We also completed the core team for market addressability across the entire Middle East region.

    What are your strategic plans for the rest of this year?

    We want to establish Tech Forte as a niche player in the area of business continuity planning (BCP), disaster recovery (DR) and capacity planning along with a focused approach to working with some key customers in the UAE. In addition, our ambitions are to be part of certain IT initiatives in the central African region.

    What were the main drivers for your revenue growth in 2012?

    As we only set-up the company exactly a year ago, most of our effort was on achieving vendor accreditation, certifications and making sure we have a strong foundation from which to grow from.

    Has the SI sector recovered from the market instability in the region?

    We feel that the systems integration sector is in the process of recovery but hasn’t fully recovered yet because we still find that there is a dearth of funds available. The good part is that many IT projects which were on hold in the last couple of years have started moving again, are being signed and the market is looking up. With the hope that the Expo 2020 goes in favour of Dubai, more new projects will come to the fore spurring unprecedented IT growth in the process.

    Where will most of your business growth come from in 2013?

    Our business growth from an industry vertical perspective is going to come from the government, education, banking and financial services, hospitality and healthcare segements. From a solutions offerings standpoint, our business growth will come from desktop virtualisation, storage, networking, security infrastructure, application software and business intelligence.

    16. Newras Technologies JLT

    Tel: +971 4 368 8119Website: www.newras.comRegional offices: DubaiKey brands: IBM, VMware, Veeam, Siemens, Extreme, Citrix, WatchGuard and Xirrus.Ownership: Privately owned.

    Verdict

    Although NewRAS is a ‘small fish’ in the broader SI pond, the start-up company has set its eyes on growing its business in the mid-market segment in the region. The company is developing expertise in network infrastructure, data centre virtualisation and management, content and network security, and wireless sector.

    What were the company’s key milestones in 2012?

    Last year saw us implement a server/data centre virtualisation project for a German freight forwarding/logistics and warehousing company — Hellmann Worldwide Logistics.

    What are your strategic plans for the rest of this year?

    In the first quarter of 2013 we have concluded a unified communications (UC) project for our client Freightworks. We have a wireless project with Xirrus’ offerings coming up for a major hospital in Dubai, as well as for a leading hotel.

    What were the main drivers for your revenue growth in 2012?

    As 2012 was the first year of our operations here in the region, the aim was to break even in one year.  We just managed to do that and have invested a lot of time in choosing the right vendor partners.

    The mid-market segment continues to be our major focus for operations, with some good IT projects shaping up in network infrastructure, data centre virtualisation and management, content and network security and wireless projects.

    Has the SI sector recovered from the market instability in the region?

    It definitely has as several unfinished projects are back on track for completion either in year 2013 or slotted for completion next year. The recovery in the real estate market of Dubai has rekindled growth in the IT sector.

    Where will most of your business growth come from in 2013?

    We are targeting three key verticals which are healthcare, hospitality and transport, [warehousing and logistics] sector.



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