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499-01 Riverbed Certified Solutions Professional (R) Application Performance Manager

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499-01 exam Dumps Source : Riverbed Certified Solutions Professional (R) Application Performance Manager

Test Code : 499-01
Test Name : Riverbed Certified Solutions Professional (R) Application Performance Manager
Vendor Name : Riverbed
Q&A : 196 Real Questions

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Riverbed Riverbed Certified Solutions Professional

Riverbed certified solutions skilled (RCSP) | killexams.com Real Questions and Pass4sure dumps

This vendor-selected Certification is offered through:Riverbed expertise, Inc.San Francisco, CA USAPhone: 415-247-8800Email: This e-mail tackle is being protected from spambots. You need JavaScript enabled to view it.

ability level: Intermediate                          fame: energetic

within your budget: $225 (shortest track)               

abstract:for individuals who need to show competency within the concept, configuration, renovation, and troubleshooting of the Riverbed product suite, which specializes in WAN optimization, community efficiency management, application delivery and utility acceleration

preliminary necessities:You ought to move the RSCP examination ($225) for your chosen track, as an example WAN Optimization (RCSP-W), network performance administration (RCSA-NPM), software beginning (RCSA-advert), or software performance management (RCSA-APM).

The assessments have a seventy five minute cut-off date and incorporates sixty five questions. A passing rating of 70% is required. practising is attainable however now not required.

continuing requirements:You must recertify every 2 years via retaking the latest examination.

See all Riverbed Certifications

vendor's page for this certification


Riverbed SteelHead turns into First WAN Optimization solution to obtain U.S. protection safety Certification | killexams.com Real Questions and Pass4sure dumps

SAN FRANCISCO--(enterprise WIRE)--Riverbed know-how, the application efficiency business, today announced Riverbed SteelHead has bought a comfy Technical Implementation book (STIG) certification from the defense assistance methods agency (DISA), making Riverbed the first large-enviornment community (WAN) optimization provider to achieve STIG accreditation.

Tweet This: Riverbed SteelHead becomes 1st WAN-opt answer to obtain U.S. protection STIG #protection certification from @USDISA: http://rvbd.ly/1SOyIVB

“This critical DISA certification validates our approach to keeping informational property in these days’s cybersecurity ambiance,” talked about Davis Johnson, vp of Public Sector, Riverbed know-how. “DoD and civilian personnel depend on networks to instantly and securely access the tools they should meet mission goals, and we are committed to supplying the most secure and reliable software efficiency solutions to our federal customers.”

blog: The guide to Federal protection top-quality Practices for SteelHead

Riverbed is attending the AFCEA defensive Cyber Operations Symposium in Washington DC, April 20-22, 2016.

STIGs are designed to support in enforcing the comfy deployment of products and include technical information on a way to comfortable counsel methods and utility that can be liable to attack. With STIG approval, Riverbed will work with U.S. branch of protection and different federal companies to set up SteelHead into their community architecture to greatly increase utility performance whereas ensuring strict compliance with protection protocols.

“Federal businesses turn to DISA for finest practices for securing network instruments, and this certification will permit federal IT leaders to execute DISA’s vision of securely maximizing community infrastructure and utility gateways,” stated Joe Tomasello, Product management Director for safety, Riverbed know-how. “Coupled with Riverbed being the best WAN optimization company to without delay comply with FIPS a hundred and forty-2 requirements for encrypted software site visitors, this STIG approval is additional validation that govt agencies can rely on Riverbed for relaxed community operations and maximize utility efficiency.”

Riverbed utility performance Platform™

Riverbed works with main federal groups to convey conclusion-to-end visibility, optimization, and manage for sophisticated application performance. Riverbed consumers consist of 100% of all cabinet degree businesses and all three branches of the defense force. For greater advice seek advice from http://www.riverbed.com/options/solutions-by-business/govt.html.

Riverbed SteelHead is the industry’s #1 optimization solution for accelerated beginning of all functions throughout the hybrid commercial enterprise. SteelHead is a component of the Riverbed utility efficiency Platform, which additionally includes Riverbed SteelCentral™ for network visibility and handle, Riverbed SteelFusion™ for centralizing faraway workplace IT, SD-WAN (application-defined extensive-enviornment network) options that deliver new stages of enterprise agility, plus open APIs and developer tools, called SteelScript™, to facilitate platform programmability, interoperability, and intelligence. The Platform provides increased visibility into utility performance and conclusion-user journey and the skill to be certain company performance SLAs via an software-mindful approach to hybrid networking in accordance with centralized enterprise intent-primarily based guidelines. organizations running on the Riverbed application performance Platform be certain purposes function as anticipated, facts is all the time purchasable when needed, and efficiency considerations are clinically determined and cured earlier than conclusion clients even be aware.

connect with Riverbed

About Riverbed

Riverbed, at more than $1 billion in annual profits, is the leader in software performance, providing essentially the most comprehensive platform for the hybrid business to make sure functions function as expected, records is always accessible when needed, and efficiency issues can also be proactively detected and resolved earlier than impacting business performance. Riverbed allows for hybrid organizations to radically change software performance into a aggressive skills by means of maximizing employee productiveness and leveraging IT to create new styles of operational agility. Riverbed’s 27,000+ shoppers consist of ninety seven% of the Fortune 100 and ninety eight% of the Forbes world one hundred. gain knowledge of more at www.riverbed.com.

Riverbed and any Riverbed product or service name or emblem used herein are emblems of Riverbed technology, Inc. All other emblems used herein belong to their respective owners.


Riverbed technology presents interesting Array of Product Certifications | killexams.com Real Questions and Pass4sure dumps

Riverbed technology is a networking technology company that’s been round for over a decade, primarily based in San Francisco. It’s doubtless finest-normal for its WAN optimization and performance management items, but it has a presence in different market areas as neatly together with storage and utility start, network planning and simulation, and a turning out to be list of cloud-based services and home equipment. Riverbed also owns CACE, the organization behind the WinPCap promiscuous mode Ethernet and instant drivers, and the at all times-awesome Wireshark utility-based mostly protocol analyzer.

riverbed-logo

Riverbed offers cert credentials for its WAN optimization, network performance administration, and application beginning items and structures.

What many americans don’t understand (including me, except fairly currently) is that Riverbed additionally operates a certification application, one which presents associate and/or expert stage credentials on right here Riverbed platforms (the associate credentials are abbreviated RCSA for Riverbed licensed options associate, and RCSP swaps the (A)ssociate for (P)rofessional as an alternative):

  • Riverbed Steelhead appliance Deployment & administration:
  • Riverbed certified options affiliate — WAN Optimization (RCSA-W)
  • Riverbed certified options expert –WAN Optimization (RCSP-W)
  • Riverbed Cascade community performance and administration items:
  • Riverbed certified options affiliate — community efficiency management (RCSA-NPM)
  • Riverbed certified solutions knowledgeable — community efficiency management (RCSP-NPM)
  • Riverbed Stingray product family and ADC200 utility beginning Controller:
  • Riverbed certified options associate — software beginning (RCSA-ad)
  • Riverbed certified solutions skilled — software birth (RCSP-advert)
  • All of these items may additionally even be accessed via Riverbed’s Certification page, which gives news and counsel about recent application options and bulletins in addition to links to presently obtainable credentials and their necessities. The company’s cert assistance is frequently available in PDF kind on a per-credential basis (see the hyperlinks blanketed within the preceding record for an instance) and is clear, concise, smartly-geared up and informative (every query i thought to lift about these credentials turned into addressed therein, covered their exam center accomplice — VUE — charge of tests –$150 — exam insurance and connected references — links supplied, the place appropriate — plus plenty greater). if you work with Riverbed applied sciences items coated by way of any of those credentials, extra investigation — and viable participation in the application — is doubtless warranted. decent stuff!


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    Riverbed Certified Solutions Professional (R) Application Performance Manager

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    10-K: EQUIFAX INC | killexams.com real questions and Pass4sure dumps

    (EDGAR Online via COMTEX) -- ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

    As used herein, the terms Equifax, the Company, we, our and us refer to Equifax Inc., a Georgia corporation, and its consolidated subsidiaries as a combined entity, except where it is clear that the terms mean only Equifax Inc.

    All references to earnings per share data in Management's Discussion and Analysis, or MD&A, are to diluted earnings per share, or EPS, unless otherwise noted. Diluted EPS is calculated to reflect the potential dilution that would occur if stock options or other contracts to issue common stock were exercised and resulted in additional common shares outstanding.

    BUSINESS OVERVIEW

    Equifax Inc. is a global data, analytics and technology company. We provide information solutions and human resources business process outsourcing services for businesses, governments and consumers. We have a large and diversified group of clients, including financial institutions, corporations, governments and individuals. Our services are based on comprehensive databases of consumer and business information derived from numerous sources including credit, financial assets, telecommunications and utility payments, employment, income, demographic and marketing data. We use advanced statistical techniques, machine learning and proprietary software tools to analyze available data to create customized insights, decision-making solutions and processing services for our clients. We also provide information, technology and services to support debt collections and recovery management. Additionally, we are a leading provider of payroll-related and human resource management business process outsourcing services in the United States of America, or U.S. For consumers, we provide products and services to help people understand, manage and protect their personal information and make more informed financial decisions.

    We currently operate in four global regions: North America (U.S. and Canada), Asia Pacific (Australia, New Zealand and India), Europe (the United Kingdom, or U.K., Spain and Portugal) and Latin America (Argentina, Chile, Costa Rica, Ecuador, El Salvador, Honduras, Mexico, Paraguay, Peru and Uruguay). We maintain support operations in the Republic of Ireland, Chile, Costa Rica and India. We also offer Equifax branded credit services in Russia and India through joint ventures, have investments in consumer and/or commercial credit information companies through joint ventures in Cambodia, Malaysia, Singapore and the United Arab Emirates, and have an investment in a consumer and commercial credit information company in Brazil.

    2017 Cybersecurity Incident

    In 2017, we experienced a cybersecurity incident following a criminal attack on our systems that involved the theft of certain personally identifiable information of U.S., Canadian and U.K. consumers. Criminals exploited a software vulnerability in a U.S. website application to gain unauthorized access to our network. In March 2017, the U.S. Department of Homeland Security distributed a notice concerning the software vulnerability. We undertook efforts to identify and remediate vulnerable systems; however, the vulnerability in the website application that was exploited was not identified by our security processes. We discovered unusual network activity in late-July 2017 and upon discovery promptly investigated the activity. Once the activity was identified as potential unauthorized access, we acted to stop the intrusion and engaged a leading, independent cybersecurity firm to conduct a forensic investigation to determine the scope of the unauthorized access, including the specific information impacted. Based on our forensic investigation, the unauthorized access occurred from mid-May 2017 through July 2017. No evidence was found that the Company's core consumer, employment and income, or commercial reporting databases were accessed. We continue to cooperate with law enforcement in connection with the criminal investigation into the actors responsible for the 2017 cybersecurity incident.

    As a result of the 2017 cybersecurity incident, we are party to numerous lawsuits and governmental investigations. See "Item 1A. Risk Factors" and "Item

    Product Liability. As a result of the 2017 cybersecurity incident, we offered TrustedID(R) Premier, a credit file monitoring and identity theft protection product, for free to all eligible U.S. consumers who signed up through January 31, 2018. We also provided free credit reports and scores, credit monitoring and identity theft protection for twenty four months to impacted consumers in Canada and the U.K. We have recorded the expenses necessary to provide this service to those who signed up. Through December 31, 2017, we recorded $50.7 million of product costs in selling, general and administrative expenses in the accompanying Consolidated Statements of Income. In 2018, the Company extended the free credit monitoring services for an additional twelve months for eligible consumers impacted by the 2017 cybersecurity incident by providing them the opportunity to enroll in Experian(R) IDNotify(TM) at no cost. We recorded $20.4 million related to these services in selling,

    general, and administrative expenses in the accompanying Consolidated Statements of Income for the twelve months ended December 31, 2018.

    Litigation, Claims and Government Investigations. As a result of the 2017 cybersecurity incident, we are subject to a significant number of proceedings and investigations as described in Part I, "Item 3. Legal Proceedings" in this Form 10-K. While we believe it is reasonably possible that we will incur losses associated with such proceedings and investigations, it is not possible at this time to estimate the amount of loss or range of possible loss that might result from adverse judgments, settlements, penalties or other resolution of the proceedings and investigations described in "Item 3. Legal Proceedings" based on the various stages of these proceedings and investigations, that alleged damages have not been specified or are uncertain, the uncertainty as to the certification of a class or classes and the size of any certified class, as applicable, and the lack of resolution on significant factual and legal issues. The Company will continue to evaluate information as it becomes known and will record an estimate for losses at the time or times when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable. The Company believes that the ultimate amount paid on these actions, claims and investigations could be material to the Company's consolidated financial condition, results of operations, or cash flows in future periods.

    Future Costs. We are currently executing substantial initiatives in security and consumer support, and a company-wide transformation of our technology infrastructure, which we refer to as our technology transformation, and incurred substantial increased expenses and capital expenditures in 2018 related to these initiatives. We expect to again incur significant expenses and capital expenditures in 2019 and 2020 related to these initiatives, although at levels slightly below those incurred in 2018.

    We incurred significant legal and professional services expenses related to the lawsuits, claims and government investigations to which we are a party in 2018, and expect to continue to incur these expenses until these items are resolved. We will recognize the expenses and capital expenditures referenced herein as they are incurred. In 2018, we incurred elevated costs for insurance, finance and compliance activities, and expect to incur costs at these levels again in 2019.

    Insurance Coverage. At the time of the 2017 cybersecurity incident, we had $125.0 million of cybersecurity insurance coverage, above a $7.5 million deductible, to limit our exposure to losses such as those related to this incident. During the twelve months ended December 31, 2018 and 2017, the Company recorded insurance recoveries of $75.0 million and $50.0 million, respectively, and received payments of $110.0 million and $15.0 million, respectively, for reimbursable costs incurred to date. Since the announcement of the 2017 cybersecurity incident in September 2017, we have received the maximum reimbursement under the insurance policy of $125.0 million.

    Segment and Geographic Information

    Segments. The USIS segment, the largest of our four segments, consists of three service lines: Online Information Solutions; Mortgage Solutions; and Financial Marketing Services. Online Information Solutions and Mortgage Solutions revenue is principally transaction-based and is derived from our sales of products such as consumer and commercial credit reporting and scoring, identity management, fraud detection and modeling services. USIS also markets certain decisioning software services, which facilitate and automate a variety of consumer and commercial credit-oriented decisions. Financial Marketing Services revenue is principally project and subscription based and is derived from our sales of batch credit and consumer wealth information such as those that assist clients in acquiring new customers, cross selling to existing customers and managing portfolio risk.

    The International segment consists of Asia Pacific, Europe, Latin America and Canada. Canada's services are similar to our USIS offerings. Asia Pacific, Europe and Latin America are made up of varying mixes of service lines that are generally in our USIS reportable segment. We also provide information and technology services to support lenders and other creditors in the collections and recovery management process.

    The Workforce Solutions segment consists of the Verification Services and Employer Services business lines. Verification Services revenue is transaction-based and is derived primarily from employment and income verification. Employer Services revenues are derived from our provision of certain human resources business process outsourcing services that include both transaction and subscription based product offerings. These services include unemployment claims management, employment-based tax credit services and other complementary employment-based transaction services.

    Global Consumer Solutions revenue is both transaction and subscription based and is derived from the sale of credit monitoring and identity theft protection products, which we deliver electronically to consumers primarily via the internet in the U.S., Canada, and the U.K. We also sell consumer and credit information to resellers who combine our information with other information to provide direct-to-consumer monitoring, reports and scores. Due to the 2017 cybersecurity incident we ceased

    advertising our consumer business in the U.S. in September 2017. We resumed advertising our U.S. paid products in the fourth quarter of 2018.

    As part of our response to the 2017 cybersecurity incident, we made our TrustedID(R) Premier service, an identity theft protection and credit file monitoring product, available for free to all U.S. consumers for twelve months for those who signed up by January 31, 2018. In late 2018, the Company extended the free credit file monitoring services for impacted consumers in the U.S. using the free TrustedID Premier(R) service by providing them the opportunity to enroll in Experian(R) IDNotify(TM) at no cost for an additional twelve months. Similarly, for impacted consumers in Canada and the U.K., we provided free credit reports and scores, credit monitoring and identity theft protection for twenty four months. As part of our commitment to providing long-term resources and protections for consumers, in January 2018, the Company introduced Lock & Alert(TM), a mobile application enabled service that allows U.S. consumers to quickly lock and unlock their Equifax credit report for free, for life.

    Geographic Information. We currently have operations in the following countries:

    Key Performance Indicators. Management focuses on a variety of key indicators to monitor operating and financial performance. These performance indicators include measurements of operating revenue, change in operating revenue, operating income, operating margin, net income, diluted earnings per share, cash provided by operating activities and capital expenditures. Key performance indicators for the twelve months ended December 31, 2018, 2017 and 2016, include the following:

    Key Performance Indicators Twelve Months Ended December 31, 2018 2017 2016 (In millions, except per share data) Operating revenue $ 3,412.1 $ 3,362.2 $ 3,144.9 Operating revenue change 1 % 7 % 18 % Operating income $ 448.0 $ 831.7 $ 825.1 Operating margin 13.1 % 24.7 % 26.2 % Net income attributable to Equifax $ 299.8 $ 587.3 $ 488.8 Diluted earnings per share $ 2.47 $ 4.83 $ 4.04 Cash provided by operating activities $ 672.2 $ 816.0 $ 823.0 Capital expenditures* $ (368.1 ) $ (214.0 ) $ (191.5 )

    *Amounts above include accruals for capital expenditures.

    Business Environment and Company Outlook

    Demand for our services tends to be correlated to general levels of economic activity and to consumer credit activity, small commercial credit and marketing activity. Demand is also enhanced by our initiatives to expand our products, capabilities, and markets served. In the United States, we expect 2019 economic activity, as measured by GDP, to be down from the levels seen in the second half of 2018. We expect modest growth in consumer credit, excluding mortgage, over the course of 2019. U.S. Mortgage market originations are expected to be much weaker in the first half of 2019 and down for the full year of 2019 versus 2018. We anticipate 2019 economic activity, as measured by GDP, in Canada to be slightly below the levels seen in the second half of 2018. In Australia, as measured by GDP, we anticipate 2019 economic activity to be below the levels seen in the second half of 2018 due to overall weakness in consumer credit markets. In the European markets we serve, the U.K., Spain and Portugal, we are expecting 2019 economic activity, as measured by GDP, to be at or slightly below the levels in 2018. In Latin America, our two largest markets are in Argentina and Chile. In Argentina, the market weakened significantly in 2018. We are expecting continued weakness in 2019 but at lower levels than in 2018. In Chile, we are expecting economic activity in 2019 to be down slightly compared to 2018.

    The 2017 cybersecurity incident is expected to continue to negatively impact revenue, principally in our USIS and Global Consumer Solutions businesses. We have incurred, in 2018, and will continue to incur, in 2019, legal, consulting and other costs related to the analysis and response to the 2017 cybersecurity incident. Additionally, in 2018 and beyond, we have incurred and will continue to incur increased costs and capital expenditures related to our technology transformation, which includes costs for enhanced data security. In 2018 and beyond, we had and will continue to have increases in the ongoing run-rate of technology and security spending. We also expect to continue to incur increased expenses for insurance, finance, compliance activities, and to meet increased legal and regulatory requirements. The ultimate amount of these increases is expected to be significant.

    As a result of the 2017 cybersecurity incident, we are subject to a significant number of proceedings and investigations as described in "Item 3. Legal Proceedings" in this Form 10-K. While we believe it is reasonably possible that we will incur losses associated with these proceedings and investigations, it is not possible to estimate the amount of loss or range of possible loss that might result from adverse judgments, settlements, penalties or other resolution of the proceedings and investigations based on the various stages of these proceedings and investigations, that alleged damages have not been specified or are uncertain, the uncertainty as to the certification of a class or classes and the size of any certified class, as applicable, and the lack of resolution on significant factual and legal issues. The Company will continue to evaluate information as it becomes known and will record an estimate for losses at the time or times when it is both probable that a loss has been incurred and the amount of the loss is reasonably estimable. The Company believes that the ultimate amount paid on these actions, claims and investigations could be material to the Company's consolidated financial condition, results of operations, or cash flows in future periods and may reduce available resources to invest in technology and innovation.

    RESULTS OF OPERATIONS -

    TWELVE MONTHS ENDED DECEMBER 31, 2018, 2017 AND 2016 Consolidated Financial Results Operating Revenue Twelve Months Ended December 31, Change 2018 vs. 2017 2017 vs. 2016 Operating Revenue 2018 2017 2016 $ % $ % (In millions) U.S. Information Solutions $ 1,247.3 $ 1,262.7 $ 1,236.5 $ (15.4 ) (1 )% $ 26.2 2 % International 966.2 932.3 803.6 33.9 4 % 128.7 16 % Workforce Solutions 826.8 764.2 702.2 62.6 8 % 62.0 9 % Global Consumer Solutions 371.8 403.0 402.6 (31.2 ) (8 )% 0.4 - % Consolidated operating revenue $ 3,412.1 $ 3,362.2 $ 3,144.9 $ 49.9 1 % $ 217.3 7 %

    Revenue for 2018 increased by 1% compared to 2017. The growth was driven by our Workforce Solutions and International segments which was partially offset by declines in USIS and Global Consumer Solutions which were negatively impacted by the 2017 cybersecurity incident. Workforce Solutions saw strong growth driven by Verification Services. International had local currency growth across all regions. The effect of foreign exchange rates reduced revenue by $28.3 million, or 1%, in 2018 compared to 2017.

    Revenue for 2017 increased by 7% compared to 2016. The growth was driven by our International and Workforce Solutions segments. International had strong growth across all regions, which reflects broad based organic growth and the Veda acquisition. Workforce Solutions saw strong growth driven by Verification Services. USIS had an increase in revenue compared to 2016, reflecting growth in core credit decisioning, financial marketing services, mortgage and identity and fraud solutions. Revenue in our USIS, Global Consumer Solutions and Workforce Solutions segments were negatively impacted by the 2017 cybersecurity incident. The effect of foreign exchange rates reduced revenue by $6.0 million in 2017 compared to 2016.

    Operating Expenses Twelve Months Ended December 31, Change 2018 vs. 2017 2017 vs. 2016 Operating Expenses 2018 2017 2016 $ % $ % (In millions) Consolidated cost of services $ 1,440.4 $ 1,210.7 $ 1,113.4 $ 229.7 19 % $ 97.3 9 % Consolidated selling, general and administrative expenses 1,213.3 1,032.0 941.0 181.3 18 % 91.0 10 % Consolidated depreciation and amortization expense 310.4 287.8 265.4 22.6 8 % 22.4 8 % Consolidated operating expenses $ 2,964.1 $ 2,530.5 $ 2,319.8 $ 433.6 17 % $ 210.7 9 %

    Cost of Services. Cost of services increased $229.7 million in 2018 compared to 2017. We incurred increased incremental technology and data security costs of $146.5 million in 2018. These increased technology and security costs predominantly reflect the investments we are making in our technology transformation, which include costs for enhanced data security. We expect these incremental costs as well as increased ongoing technology and security costs to continue in 2019 and 2020. The remaining increase is due to increased people and royalty costs. The effect of changes in foreign exchange rates reduced cost of services by $6.4 million.

    Cost of services increased $97.3 million in 2017 compared to 2016. The increase in cost of services, when compared to 2016, was due to the increase in production costs driven by higher revenues, as well as increases of $14.2 million in professional services related to the 2017 cybersecurity incident and in people costs. The effect of changes in foreign exchange rates reduced cost of services by $2.1 million.

    Selling, General and Administrative Expenses. Selling, general and administrative expenses increased $181.3 million in 2018 as compared to 2017.

    We incurred increased incremental technology and data security costs of $160.7 million in 2018. As was the case in cost of services, these increased technology and security costs predominately reflect the investments we are making in our technology transformation, which include costs for enhanced data security. We expect these incremental costs as well as increased ongoing technology and security costs to continue in 2019 and 2020.

    Related to the 2017 cybersecurity incident, we incurred net costs of $19.0 million in 2018. We incurred legal and investigative fees of $73.6 million, and decreased costs to fulfill and support the free credit monitoring service provided to eligible consumers of $20.4 million. Additionally, we benefited from the recognition of insurance proceeds of $75.0 million to offset these costs in 2018, versus the $50.0 million of insurance proceeds recorded in 2017.

    The remaining changes were driven by increases due to the restructuring charge of $46.1 million, people, the public records litigation settlement of $18.5 million, and insurance costs which were partially offset by decreased advertising costs.

    The impact of changes in foreign currency exchange rates decreased our selling, general and administrative expenses by $10.2 million.

    Selling, general and administrative expenses increased $91.0 million in 2017 as compared to 2016. The increase was due to $99.8 million of costs related to the 2017 cybersecurity incident, higher occupancy and people costs, partially offset by a decline in Veda integration and transaction costs. The impact of changes in foreign currency exchange rates decreased our selling, general and administrative expenses by $2.2 million.

    Depreciation and Amortization. Depreciation and amortization expense for 2018 increased by $22.6 million. The increase is due to amortization of capitalized internal-use software and system costs and depreciation of production equipment, partially offset by a decrease in amortization of purchased intangibles.

    Depreciation and amortization expense for 2017 increased by $22.4 million primarily due to increased depreciation due to increased capital expenditures.

    Operating Income and Operating Margin Twelve Months Ended December 31, Change Operating Income and 2018 vs. 2017 2017 vs. 2016 Operating Margin 2018 2017 2016 $ % $ % (In millions) Consolidated operating revenue $ 3,412.1 $ 3,362.2 $ 3,144.9 $ 49.9 1 % $ 217.3 7 % Consolidated operating expenses 2,964.1 2,530.5 2,319.8 433.6 17 % 210.7 9 % Consolidated operating income $ 448.0 $ 831.7 $ 825.1 $ (383.7 ) (46 )% $ 6.6 1 % Consolidated operating

    Total company margin decreased in 2018 versus 2017, primarily due to the aforementioned technology and data security spending by the Company after the 2017 cybersecurity incident of $326.2 million reflected in costs of services and selling, general, and administrative expenses in our Consolidated Statements of Income.

    Total company margin decreased in 2017 versus 2016, primarily due to the costs related to the 2017 cybersecurity incident, partially offset by increased margins in International and Workforce Solutions business segments and lower integration costs related to the acquisition of Veda.

    Interest Expense and Other Income (Expense), net Twelve Months Ended December 31, Change 2018 vs. 2017 2017 vs. 2016 Consolidated Interest and Other Income (Expense), net 2018 2017 2016 $ % $ % (In millions) Consolidated interest expense $ (103.5 ) $ (92.8 ) $ (92.1 ) $ (10.7 ) 12 % $ (0.7 ) 1 % Consolidated other income, net 11.8 7.7 (4.8 ) 4.1 53 % 12.5 (260 )% Average cost of debt 3.8 % 3.4 % 3.5 % Total consolidated debt,

    Feb 21, 2019

    (c) 1995-2019 Cybernet Data Systems, Inc. All Rights Reserved


    Allscripts Healthcare Solutions (MDRX) Q3 2017 Results - Earnings Call Transcript | killexams.com real questions and Pass4sure dumps

    No result found, try new keyword!Allscripts Healthcare Solutions, Inc. (NASDAQ:MDRX) Q3 2017 Earnings Call November 2, 2017 4:30 PM ET Executives Seth R. Frank - Allscripts Healthcare ... signed a managed services agreement for appli...

    Technological innovation reaches every part of our lives | killexams.com real questions and Pass4sure dumps

    You only need look as far as the phone in your hand to recognize we live in a new era of technology. The old way of doing things, even as recently as five years ago, feels like a generation gone by. Today, everyone is impacted by technology — and many of our homes are even fully connected through the Internet of Things. You’re likely banking, booking flights, renting vacation homes, ordering food, and potentially even speculating in various stock and fund markets without ever speaking to a live human being.

    With that as a backdrop, we’re honored to recognize a dynamic group of organizations with the 2019 Cleveland Technology Awards. These scrappy startups, established technology firm leaders and implementers of technology demonstrate the new horizon we experience every day.

    After you read about this year’s honorees, we invite you to join us on March 7 for the Cleveland Tech Awards Conference, a luncheon where we’ll recognize these companies and engage in a rousing panel discussion about what it takes in today’s economy to raise capital, make acquisitions and fuel growth in the technology sector.

    There’s little doubt the world today is a blur. But thanks to this year’s honorees — and those participating in our panel discussion — there’s at least a little time to slow down and enjoy the ride.

    Established Tech Firm honorees

    Banyan Technology, North America’s leading provider of live carrier and API connectivity for the transportation management industry, provides commercial shippers, brokers and 3PLs with unparalleled access to carrier data. Led by CEO Brian Smith, Banyan’s premier data hub boasts more than 1,400 carrier connections, including hundreds of local carrier connections, and 34,000 client locations accessing the application.

    The live connectivity platform aligns with complementary logistics software to provide clients with seamless integration into their current systems and operations. Ultimately, this boosts users’ efficiency, improves end-to-end visibility across the global supply chain and delivers permanent reductions in shipping costs.

    Banyan also offers multimode functionality and ongoing feature innovations to better manage the entire logistics process. In 2018, it launched its newest mode offering, Local Carrier, to fill a significant industry gap originating from the ever-growing omnichannel and e-commerce industries. Users can quickly and easily connect with a network of local carriers through a single API source for enhanced first and last mile service options.

    Banyan also partnered with UPS Capital, a subsidiary of UPS, this past year to offer users goods insurance beyond standard carrier liability. And the company launched a BETA group to hone its new Intelligent Pricing feature, the industry’s first true dynamic pricing tool.

    CardinalCommerce Corp., a wholly owned subsidiary of VISA, is a global leader in digital commerce technology and payment authentication for card-not-present (CNP) transactions. Cardinal focuses solely on authentication, continually innovating and improving its solution to deliver a superior authentication experience for merchants and card-issuing banks.

    With instances of CNP fraud outpacing CNP sales in the United States — 27 percent versus 23 percent, respectively, according to a 2017 report — Cardinal’s Consumer Authentication technology is more critical than ever.

    That’s why Cardinal uniquely leverages both 3-D Secure and EMV®3-D Secure protocols, to ensure a person attempting a card-not-present transaction or digital transaction is, in fact, the cardholder. Cardinal’s Consumer Authentication technology is giving merchants and banks customized control over authentication measures to reduce fraud, chargebacks and false declines to consumers, while also limiting friction in the consumer checkout experience.

    Led by Cardinal Co-founder, Executive Vice President and Chief Technology Officer Chandra Balasubramanian, the company’s focus on providing the best possible authentication experience for its end users, both from a security and an ease-of-use standpoint, has attracted seven of the top 10 card-issuing banks in the U.S. and two of seven of the Internet Retailer’s Top 10 merchants.

    DRB Systems LLC is a business solutions company that provides technology and marketing support to enhance a car wash’s consumer experience and operational efficiency. Unlike equipment-only point-of-sale companies, DRB Systems provides the business know-how to transform most car washes into profitable, thriving businesses.

    The company does this with a robust turnkey suite of solutions. In addition to its fully customizable point of sale and tunnel control software, DRB Systems provides hardware, support and business solutions including human resources, marketing and solution-specific site-improvement planning.

    Key among these solutions is its newest innovation, NoPileups™ — the first successful safety system created to protect the car wash tunnel from collisions and increase production. Replacing outdated processes subject to human error, NoPileups uses breakthrough computer vision and machine learning to stop the conveyor and equipment when collision threats are detected.

    Solving a costly problem in conveyorized car washes and delivering substantial ROI to car wash operators, NoPileups is backed by DRB Systems’ industry-leading support staff, who monitor the system and provide insights that help improve tunnel efficiency and safety.

    Driven by Chief Technology Officer Richard Harris, DRB Systems continues to focus on feature innovations to maximize the benefits of its solution suite.

    Eaton is a power management company dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Doing business in more than 175 countries, Eaton’s energy-efficient products and services help customers effectively manage electrical, hydraulic and mechanical power.

    The key to the company’s success lies in embracing cutting-edge technologies, such as the advanced sensors and sensing capabilities incorporated into Eaton products. By dissecting the fundamental makeup of power — whether electrical power, fluid power, or mechanical power, and the associated data for each — Eaton can gather and transform raw data into actionable information and knowledge.

    Overseen by Bill Blausey, senior vice president and chief information officer, such data informs how Eaton’s products are best operated and maintained, and where advancements can be made to boost productivity and cost efficiency. Applying data to virtual digital models, Eaton can then rapidly design, build and test solutions virtually before committing to large capital deployments.

    Collected data can also be used to help customers reduce cost of ownership and drive efficiency and maximize uptime as the end user. However it’s leveraged, Eaton upholds industry-standard protocols to aggregate and disseminate data to ensure security.

    Foundation Software develops products and services to serve the construction industry, most notably FOUNDATION — a job-cost accounting and project management program designed specifically to meet the complex needs of the industry and boost efficiency for its users.

    The robust features of FOUNDATION reflect the company’s in-depth understanding of these needs and the challenges contractors face. The solution is fully customizable and individually configured for each client to meet its challenges head on.Yet the success of Foundation Software lies beyond providing excellent technology solutions.

    The company backs each sale with top-notch service, including a comprehensive eight- to 12-week training program designed to walk new clients through FOUNDATION’s architecture and features. This ensures the client understands how to maximize the efficiencies of the program to streamline its operations.

    Initially a one-man team founded in 1985 by CEO and Chairman Fred Ode, the quality and performance of its solutions and service have seen Foundation Software grow into an industry leader employing nearly 300 individuals. Focusing on long-term success over easy shortcuts and quick fixes, Ode continues to lead the company in continuous improvements innovation and has established a sister company offering contractor payroll services.

    MRI Software is a leading provider of innovative real estate software applications and hosted solutions. In addition to its core financials platform, MRI offers solutions for multifamily, commercial, affordable housing, public housing, construction and development, retail and real estate investment management.

    Founded more than 45 years ago, the company was the first in the real estate technology industry to go all-in on an open platform, a legacy of it continues today under CEO Patrick Ghilani. Unlike other providers that take a limited, one-size-fits-all approach, MRI gives its clients the freedom to integrate with third-party applications from more than 140 providers in its Partner Connect ecosystem, including software that competes with MRI’s own offerings. By strategically embracing integration and interoperability, MRI enables clients to create the technologically advanced and functionally rich solution that works best for them. 

    This approach has led to rapid growth. MRI has introduced a new accounting product, launched its residential suite in the United Kingdom and earned a key certification for its flagship platform that opens new doors for the company in China. This is in addition to 12 strategic acquisitions in 2017 that expanded the company’s reach into new real estate segments and new geographies in Europe and Africa.

    QualityIP prides itself on providing secure, reliable, integrated technology solutions in alignment with customer goals, while delivering excellence in customer service. Specializing in managed IT services, the company offers specialized services such as business phone systems, customized procurement and certified dealer support.

    Under the leadership of CEO Ryan Markham, QualityIP has made its key differentiator its unparalleled HelpDesk. Unlike other providers in the industry, it has extended its HelpDesk’s service hours to include nights and weekends, giving clients access to a full staff during nonbusiness hours.

    The company also provides superior on-site support as needed, with a fleet of more than 10 fully equipped  “Tech Trucks” that can be dispatched on short notice. Ultimately, the company’s goal is to be there when its clients need it.Recognized as one of the fastest-growing companies in Northeast Ohio, QualityIP continues to develop its portfolio, most recently adding IT security to its offerings. While state-of-the-art security infrastructure has been an integral part of its managed security offering for years, QualityIP has prioritized Security Awareness Training (SAT) as an addition to its services to minimize the risk human error brings to an organization’s IT infrastructure.

    An established leader in wireless collaboration, presentation and device management technology used in schools, businesses and homes, Squirrels is changing the conversation about how people collaborate and share information. 

    Co-founded in 2008 by President David Stanfill, the Squirrels team has continuously developed a portfolio of first-of-its-kind software advancements that serve as alternatives to outdated HDMI/VGA cables, overpriced hardware and underperforming technology. Available in the App Store, the company’s flagship screen mirroring and presentation products — Ditto, ClassHub, Reflector and AirParrot — are now used in more than 180 countries and territories around the world by educators, students, businesses, software developers, designers, gamers and more.

    Squirrels took another leap forward in 2018 when it launched a new hardware division into the FPGA acceleration and blockchain markets. Generating excitement in the market, its new FPGA acceleration components are plug and play, making blockchain applications such as cryptocurrency mining more effective and efficient.

    Recently celebrating its 10th year in business, the Squirrels team has grown without outside funding, maintaining its private status. It continues to rapidly iterate research and development into new hardware initiatives, while expanding into new and different markets — always with the goal of improving traditional processes.

    Implementer / User honorees

    ExactCare Pharmacy drives better health for chronic, high-risk patients through safer, more effective medication regimens, while improving outcomes for the health care organizations and providers that care for them. The company is led by Dale Wollschleger, R.Ph., president and co-founder.

    To accomplish this, ExactCare partners with home health agencies, health plans and other health care organizations to provide comprehensive medication management, coupling a high-touch, chronic care pharmacy-at-home model with proprietary technology and automation.

    Critical to this model is MyPAT (My Patient Assessment Tool), a robust platform connecting ExactCare’s patient care team to patients in their homes across the country. Enabling field-based Clinical Liaisons to easily capture all the necessary information to build a holistic patient profile, MyPAT streamlines the patient onboarding process and provides a better patient profile for clinical pharmacists to review and utilize.

    Medications are then dispensed through ExactCare’s pharmacy, a state-of-the-art automation fulfillment system backed by robust safety and quality measures. Medications come in a unique ExactPack®, a continuous roll of small plastic pouches in adherence packaging, with presorted medications labeled according to day and time. Patients can manage their medications through MyECP (My ExactCare Pharmacy), a web portal and mobile app.

    Ultimately, by combining such forward-thinking technology solutions with patient care, ExactCare provides customized care for medically complex chronic patients.

    As a three-generation, family-owned business, Kuhn Fabricating Inc. specializes in heavy sheet metal, structural steel and plate weldments. 

    Started in the Kuhn family garage more than half a century ago, President and owner Lewie Kuhn continued his family’s efforts to grow the business into the steel and metal fabrication leader it is today through investments in state-of-the-art equipment and technology. Fabricating from hot-rolled or cold-rolled sheets, stainless steel and aluminum — from 20 gauge up to 3-inch plates — Kuhn Fabricating boasts an impressive machinery portfolio.

    Its latest investment is a TRUMPF TruLaser 2030 Fiber Laser with an advanced control user interface, one of the most sophisticated metal laser cutters in the world. Feeding the industry with modern technologies such as the TruLaser that other long-time businesses simply haven’t kept up with, Kuhn has groomed a highly skilled and continuously trained team to work in the shop — sharing his family’s view of metalworking as a true form of art, not simply a profession.

    Pairing this trained eye with sophisticated equipment and technologies, Kuhn Fabricating delivers reliable, high-quality products, including basic welding, structural applications and even sculptured works of art.

    A wholly owned subsidiary of National Interstate Corp., National Interstate Insurance is one of the leading specialty property and casualty insurance companies in the country. Headquartered in Richfield, Ohio, National Interstate offers more than 30 transportation insurance products for a diverse customer base across the trucking, ambulance, crane, towing, public bus, motor coach and school bus industries.

    President and CEO Tony Mercurio attributes much of the company’s ongoing growth and success to its consistently high levels of service provided to customers and agent partners. To help deliver such superior service, the company has made significant investments in advanced data and processing tools. 

    Following an internal analysis in 2016, National Interstate undertook a major systems overhaul, streamlining outdated, tedious and at times manual internal processes with Salesforce CRM. Throughout 2017, IT and business leadership worked together to design system workflows and automations to increase organizational efficiency and data security, as well as create a fully integrated environment with other critical business systems.

    Ultimately, these efforts to couple advanced technology platforms with business process transformation saw a ninefold increase in National Interstate’s effectiveness and efficiency, a solid foundation from which the company has continued to scale its customer-first philosophy.

    Mayfield Heights-based Park Place Technologies is a leading provider of storage and server support around the world. Its offerings are cost-effective, service-first alternatives to traditional post-warranty maintenance for storage, server and networking hardware including EMC, NetApp, IBM, HP, Dell, Hitachi, Cisco and legacy systems.

    Led by President and CEO Chris Adams, Park Place’s business is built around maximizing data center uptime to keep customers’ mission-critical hardware continuously running. This is accomplished through a strategic combination of experienced staff, robust product offerings and comprehensive global supply chain, with the company delivering impressive first-time fix rates.

    Key among Park Place’s solution portfolio is its award-winning ParkView™ service, which proactively detects faults in storage, server and networking hardware. The offering saves clients significant time, resources and budget previously spent on having to travel to multiple locations to physically check on hardware, troubleshoot issues and resolve errors.

    Keeping the client top of mind, as with all of its solution offerings, Park Place supports its ParkView solution through a 24/7 domestic call center with immediate incident escalation, direct access to OEM-experienced engineering and flexible service level agreements, making it flexible to fit a range of client needs, from smaller businesses to Fortune 500 companies.

    The Search Guru provides custom lead generation and digital marketing solutions to generate visibility, targeted traffic and improved conversion rates for businesses. But what stands out about this agency, in addition to the results it delivers for business, is that it is a completely remote-based organization. Its associates work virtually from across the world, from California to Brazil and China and beyond. 

    Founded by President Leslie Carruthers in Cleveland, this remote environment is made possible through technology. She credits platform solutions such as Harvest for time tracking, Basecamp to assign projects and keep track of deadlines, and Slack for internal communications, facilitating effective, efficient operations across the globe. Meanwhile, email, videoconferencing and smartphones ensure clients can stay in touch, with extended availability across time zones and into nontraditional hours as needed.

    Yet even as technology enables day-to-day logistics from a business perspective, Carruthers says it also brings her team together more personally, encouraging collaboration and socialization to ensure employees feel part of a team. Because they don’t see one another in person, she says it makes associates more aware of the importance of putting in the effort to build rapport and keep in touch.

    Startup honorees

    ACE Products & Consulting offers technical and process consulting services to the rubber and silicone industries, while also acting as an independent agent for two specialty raw material lines and producing its own branded silicone dispersion line.

    Erick Sharp, president and CEO, founded the company in 2015 to revitalize an old industry with new technologies and innovative approaches to solve decades-old problems. To do so, he designed an independent testing, research and development laboratory which — with limited options for rubber and silicone accredited, independent, laboratory testing — quickly earned ACE’s way to the forefront of the industry.

    Starting out in a 2,000-square-foot space with some mixing and basic test equipment, ACE’s facility has since expanded to an 18,000-square-foot, ISO/IEC 17025-accredited laboratory, leveraging cutting-edge smart technologies. By combining this technology with dynamic new ways of managing business, ACE has made significant strides in attracting the next generation of technical employees and keeping them engaged and excited about their work.

    Leveraging technology under Sharp’s leadership, ACE is accomplishing its ultimate goal — to make a positive difference in bridging the technical services gap in the rubber industry. 

    Marketing software technology leader Drips leverages artificial intelligence to help brands connect with consumers in the manner they prefer to be reached, on their own time — with tools to automate lead and customer interactions via email, SMS text messages and automated calls. By utilizing analytics of human behavior, the Drips platform helps brands better scale their outbound efforts, receive more qualified inbound calls, create goodwill with their prospects and reduce overall lead generation costs.

    This service meets a growing need, as more than half of customer interactions in 2019 are expected to occur through channels other than voice. Yet Drips facilitates these exchanges with the highest levels of technical security and federal compliance for effective conversational messaging that’s secure.

    Drips also provides its clients white glove service to continually test market campaigns and programs so it continues to learn to provide better messages to the consumer and improve performance.

    Co-founded by CEO Aaron Christopher “AC” Evans in 2016 with just four employees, Drips’ innovative conversational text messaging technology has seen the company grow to a staff of 35, with more than $10 million in annual revenue in just two short years, with expectations to double revenue in 2019.

    Cleveland-based MedPilot is a leading patient financial engagement platform backed by Valley Growth Ventures, Hudson River Capital Partners, Cedars-Sinai and Techstars. Co-founded by CEO Jacob Meyers, the platform helps patients better understand and resolve their medical expenses.

    MedPilot achieves this through a combination of email, text, call and statement communications to increase the chance of connecting with patients regarding a balance. Outreach tone, content and platform are customized to each patient based on variables including patient demographics, bill size, payment history and bill age, with ongoing machine learning capabilities throughout interactions for maximum communication effectiveness over time.

    MedPilot also tracks patient engagement with its communications, payment portal and help center to better inform the platform’s approach for re-engagement campaigns as needed.

    In the short time since its startup, MedPilot’s technology has helped 350,000 patients to date, while helping health care providers’ clients manage more than $2 billion of patient receivables. Clients using this innovative patient financial engagement technology platform decreased time to collect balances, reduced costs through the collections process, increased collections and improved patient satisfaction.

    Launched in 2018, Lakewood-based data analytics consulting firm Pandata is already transforming the way companies react to their customers. Empowering customer service teams with the power of artificial intelligence, Pandata’s innovative technology transforms large amounts of qualitative feedback into actionable advice.

    Pandata’s Perception Intelligence solution works by pulling raw customer feedback data from virtually any source and language, including web analytics, customer surveys, online product reviews, blog posts and social media. The solution engine then analyzes the data to detect core themes, ultimately providing comprehensive customer profiles to give businesses a more nuanced understanding of their customers. 

    Under the guidance of Pandata COO and Partner Nicole Ponstingle, the firm helps its clients best use this information, collaborating to fine-tune the resulting model based on human experience and company goals. The end result is an interactive dashboard that allows companies to track trends and customer sentiment, as well as drill into concern areas over time as they relate to key services or products.

    By harnessing the power of Pandata’s customer feedback insight, brands can better manage their reputation for the wellness of their organization and make informed product and service decisions to boost sales.

    While working in admissions for higher education, Kate Volzer became aware of the resource constraints facing departments at the university and other higher education institutions. These resource gaps often hindered progress toward helping students graduate faster, explore careers and lock down their first job, while also making donation and alumni engagement goals more difficult to reach. 

    Thus, the idea for Wisr was born. 

    Volzer engaged with teams of career services, alumni relations and advancement professionals from five partner institutions — Case Western Reserve University, Cedarville University, Denison University, Oberlin College and the University of Chicago — to develop an engagement software platform that would help improve outcomes at every step in the higher education student lifecycle. 

    The platform helps colleges and universities build online communities for students, alumni, faculty, staff and other supporters to connect and share knowledge about career paths and other valuable experiences. These knowledge-sharing communities improve institutions’ ability to track student and alumni engagement, leading to better outcomes for students, alumni and their schools.

    Since its founding in 2016, Wisr has continued to grow, recently expanding its product and services offerings to span support for incoming college students through alumni well into their professional careers.

    Social Entrepreneurship honorees

    The reLink umbrella encompasses three Northeast Ohio-based organizations, notably leveraging holistic and efficient technologies to improve access to and quality of health care services around the world.

    Web portals reLink Global Health and reLink.org, both projects of The Dalton Foundation, support organizations that are meeting the medical needs of vulnerable peoples who have very little means, if any, to obtain necessary care, medicines or treatment.

    reLink Global Health, led by Executive Director Barbara Campbell, focuses on connecting health care organizations operating throughout the developing world by distributing their information — including live, geolocated availability of provider services and medical facilities — into the hands of those needing treatment through a single, searchable database.

    The portal also assists health care providers in overcoming delivery challenges common within developing nations with the ability to search for medical equipment, medication and supplies, training and education, and even personnel management service providers as needed.

    Similarly, reLink.org functions as a searchable portal connecting patients in need of treatment with local health care providers. This solution focuses on those patients seeking assistance with veteran, addiction recovery, or incarceration re-entry services, both within the United States and abroad. Results are also grouped by geolocation and types of service. The company is led by Founder and CEO Ray Dalton.

    A third reLink entity focuses on meeting a different need within the health care industry, yet utilizes the same dual expertise in health care management and robust web portal functionality as the former two to meet it. Created in 2014 and guided by President and COO Jeff Dalton, reLink Medical is a proprietary Multi-Listing Service™ (MLS) designed to help health care facilities implement a universal and repeatable process for the disposition of any obsolete, excess, or out-of-service medical equipment, which is typically needed following hospital mergers and health care changes.

    The simple solution utilizes an outbound sales force, as well as multiple web platforms, to allow facilities to earn the highest return for excess medical assets — all while reLink’s concierge service manages and streamlines the entire process from beginning to end. The innovative platform is further supported by a nationwide network of experienced service engineers to help with technical needs, from preventive maintenance to de-installations to environmentally friendly recycling services.

    Ultimately, reLink Global Health, reLink.org and reLink Medical are all using technology to change the way health care organizations, patients, providers and suppliers connect. The high-level goals of the reLink umbrella are reflected in each entity — to leverage technology solutions to deliver improved health care accessibility, efficiency and quality for those who have need.



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