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3203 Avaya Aura Messaging Implementation and Maintenance

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3203 exam Dumps Source : Avaya Aura Messaging Implementation and Maintenance

Test Code : 3203
Test Name : Avaya Aura Messaging Implementation and Maintenance
Vendor Name : Avaya
Q&A : 81 Real Questions

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Avaya Avaya Aura Messaging Implementation

Avaya charisma updates simplify midmarket, enterprise collaboration | killexams.com Real Questions and Pass4sure dumps

Avaya is now making it easy for enterprises and midmarket clients to integrate collaboration and conversation purposes into their enterprise purposes. The newly announced Avaya air of mystery Collaboration environment, a utility platform for agencies and developers, will eliminate the complexities associated with adding social, cellular or cloud-based capabilities into essential purposes.

The Santa Clara, Calif.-based mostly dealer additionally announced its newly virtualized version 9.0 IP office to  support small- and medium-sized organizations scale to attain more users at more places, in addition to its new enterprise messaging provider, which improves employee SMS  communications with the aid of enabling one-phone number communications by the use of textual content messaging on any cell machine or computer.

Avaya charisma Collaboration atmosphere: enabling builders to unify communications

The Avaya air of mystery Collaboration ambiance, a new programming middleware that sits on correct of the Avaya air of mystery platform, will allow Avaya clients to add points -- reminiscent of voice and video -- into business applications. developers can use the atmosphere to embed collaboration, communications and make contact with middle capabilities into any software or sequence of functions to prolong the functionality of business applications, said Mark Monday, vice chairman and universal manager of collaboration structures for Avaya. The middleware additionally eliminates the want for developers to have really good communications abilities just before constructing any purposes.

"The Avaya collaboration atmosphere opens up alternatives for third-birthday celebration developers, but also business purchasers -- they are those who're definitely drawn to writing their own apps," Monday observed. Avaya is training what they preach, and should also be the use of the air of mystery Collaboration atmosphere to write its own applications going ahead, Monday stated.

Avaya updated its IP workplace software, version 9.0, doubling the number of users it supports to 2,000 allotted throughout as many as 32 places of work. Avaya is additionally offering the platform as a digital utility product, freeing enterprises from investing in Avaya's proprietary hardware, Monday observed.

colossal organizations can install IP workplace 9.0 in smaller branch places of work and manage it during the flagship charisma platform. "Avaya air of secrecy users can now deploy [the software] into branches the usage of IP office, which provides customers with a budget friendly deployment model that may also be centrally managed via charisma," Monday observed. "IP office is superb for a small department area where there may well be less want for redundancy and lesser functionality wants than headquarters."

IP office fills a gap for a lot of agencies, noted Michael Brandenburg, industry analyst at San Antonio-primarily based Frost and Sullivan Inc. "it's a great fit for branches which are too big for outdated versions of IP workplace, but nonetheless no longer big satisfactory for charisma," he noted.

cell Signaling expertise Inc., a Danvers, Mass.-based biotech enterprise, has been the usage of Avaya IP workplace at three of its five places unfold right through the U.S. and Europe. as the business rolls IP workplace out to its remaining two websites, IP workplace 9.0 will even be deployed, observed Carlos del Castillo, manager of IT Infrastructure for phone Signaling technology.

mobilephone Signaling presently uses IP workplace in its call middle, however hopes for extra seamless collaboration amongst its worldwide sites and stronger catastrophe recovery capabilities with edition 9.0. "Being able to virtualize IP workplace capacity we are able to have a backup of our main gadget, so if some thing had been to ensue, we can rapidly flow to the virtualized backup," del Castillo said.

The enterprise's scientists who're doing antibodies research are actually answering technical support calls routed in the course of the name center. With IP office 9.0 they should be capable of take calls on the machine of their deciding on from any vicinity, he observed. "The scientists are always in the lab, now not at desks, and want wireless devices to talk with purchasers without having to run from side to side or carry varied items of device."  

Avaya comprises text messaging in the commercial enterprise Collaboration ambiance

Avaya additionally delivered its Avaya Messaging carrier (AMS), a cloud-based, pay-per-user messaging provider that extends the equal one-mobilephone number functionality for numerous gadgets that agencies are used to for mobilephone calls, to texting. "similar to users shouldn't have to give out their personal mobilephone numbers anymore for business calls, now they may not must for texting, both. The carrier brings an commercial enterprise flare to texting," Avaya's Monday said.

text messages can even be bought on drugs and desktops, apart from Apple, Android and home windows smartphones. The provider also attaches business security performance to textual content messaging, equivalent to archiving.  

"In a wonderfully deployed UC [unified communications] atmosphere, users have an office number that can ring to their cellphone or desktop, but if somebody favorite textual content messaging as a mode of conversation, they'd need to supply out their own quantity," Frost and Sullivan's Brandenburg spoke of. "The service fills a gap that no person actually recognized existed."

let us know what you think about the story; e mail: Gina Narcisi, news author and follow @GeeNarcisi on Twitter.  


Avaya air of secrecy receives FedRAMP Classification | killexams.com Real Questions and Pass4sure dumps

October 19, 2017

The Avaya air of secrecy Communications supervisor unified communications portfolio is now a FedRAMP licensed solution. It has an Authority to operate on the reasonable stage.

FedRAMP stands for Federal possibility and Authorization management application. Avaya explains that it “provides a standardized strategy to safety assessment, authorization, and continual monitoring for cloud products and features.”

Avaya govt options changed into able to achieve this designation via its partnership with Collab9. That business is a FedRAMP approved UC as a provider company. It offers UCaaS options that meet state and federal government safety necessities.

"FedRAMP authorization for Avaya's UCaaS through our Collab9 partnership presents the better of each worlds," stated Jerry Dotson, vice chairman, Avaya executive options. "government businesses now have entry to a variety of scalable enterprise-grade UC service capabilities from a depended on government IT leader, all on a set can charge per user groundwork. Avaya government options presents a hybrid of alternatives tailor-made to the needs and mission goals of any company and in so doing, improves risk management, eliminates technical debt, reduces useful resource consumption and most importantly, raises productivity. we have made a major funding in efforts to deliver our shoppers with a seamless, transparent and immediate transition to the cloud, which we accept as true with will provide a a whole lot lessen total cost of ownership whereas offering a future-proof provider providing."

The Avaya charisma Communications manager offers client contact, messaging, video, and voice aspects as a single package. it could possibly with no trouble and constantly support UC in multilocation environments. And it adapts to analog, digital, H.323. and SIP environments.

Avaya lately launched The mobile enterprise: 2017 Unified Communications report. It says that 81 p.c of organizations are planning to stream to a extra advanced communications environment. And it suggests forty four % of groups could generate $13,000 to $26,000 worth of further productiveness per employee per year the use of such options.

Edited by Mandi Nowitz


OneStream Networks international SIP Trunking solution Now Rated "Avaya Compliant" | killexams.com Real Questions and Pass4sure dumps

ROCHESTER, ny--(Marketwire - 06/14/eleven) - OneStream Networks, a number one global managed IP services company, today announced that its international SIP Trunking carrier is compliant with key web protocol (IP) telephony options from Avaya Inc., a world chief in company collaboration techniques, utility and functions.international SIP Trunking carrier makes it possible for groups to consolidate global voice features onto existing or new inner most MPLS IP connections, leading to dramatic charge mark downs and greater characteristic access with out sacrificing first-rate, reliability, protection or calling features.OneStream Networks international SIP Trunking uses Session Initiation Protocol signaling and a local IP-primarily based facility to manipulate all voice traffic between a consumer's Avaya aura® SIP network, the OneStream Networks IP network, and the general public Switched telephone community. This converged provider makes it possible for better efficiencies via eliminating the need for businesses to manipulate assorted companies at varied websites with distinct entry facilities and offers the following greater features offered with the superior know-how of the Avaya charisma Session supervisor core:

  • global local numbers and number portability
  • network flexibility by way of OneStream MPLS or present MPLS
  • unlimited, zero-cost web site-to-site coordinated dial plan
  • Consolidated lengthy distance and Toll Free functions
  • Geographic range and community failover
  • net-primarily based provider management
  • The software is now compliance-validated via Avaya for compatibility with Avaya air of mystery® verbal exchange manager, Avaya charisma® Session manager, and Acme Packet 3800 internet-internet Session Border Controller."through aligning ourselves with leading expertise partners like Avaya, OneStream Networks can aid business valued clientele unlock the full skills of their Avaya unified communications and community funding," states Trey Smith, President OneStream Networks. "Our joint dedication to technical compliance and versatile, specifications-primarily based platforms makes it possible for the respectable and cost effective integration of call processing, unified communications, messaging, presence and mobility in an integrated platform. These aspects mix to unify and increase the business communications event, even with region or equipment. We're blissful this partnership will improvement latest and future purchasers with their IP communications needs."OneStream Networks is a member of the Avaya DevConnect program -- an initiative to improve, market and promote imaginitive third-birthday party products that interoperate with Avaya expertise and lengthen the price of a corporation's funding in its network.As a Gold member of the application, OneStream Networks is eligible to publish items for compatibility checking out by means of the Avaya answer Interoperability and examine Lab. There, a team of Avaya engineers develops a finished verify plan for every utility to assess even if it's Avaya compliant. Doing so ensures groups can confidently add most excellent-in-classification capabilities to their community without needing to replace their current infrastructure -- dashing deployment of recent functions and reducing both network complexity and implementation fees."businesses like OneStream Networks are increasing the choices available to Avaya clients," said Eric Rossman, vice president, developer family members, Avaya. "With a global choice of standards-primarily based solutions which are compliance-validated for interoperability, agencies can stronger align expertise with the needs of the enterprise; enabling vital company strategies, altering the style they work and uncovering new cost that contributes to the final analysis."About Avaya Avaya is a worldwide chief in company collaboration methods. The business gives unified communications, contact facilities, information options and linked features at once and through its channel partners to main groups and corporations all over. firms of all sizes depend upon Avaya for state-of-the-artwork communications that increase effectivity, collaboration, client service and competitiveness. For greater tips, please seek advice from www.avaya.com. For greater assistance on the Avaya DevConnect program, talk over with www.avaya.com/devconnect.About OneStream Networks OneStream Networks is a number one global provider offering commercial enterprise-grade hosted and managed IP communications to company shoppers in over 50 countries and 4,000 cities international. global SIP trunking, hosted IP telephony, contact core functions, converged facts features and different cloud based capabilities are delivered and managed by the use of OneStream's MPLS community or by way of a 3rd-birthday party MPLS provider. OneStream Networks -- your international partner. For greater suggestions, visit www.onestreamnetworks.com or name 877.877.1220.


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    Avaya Aura Messaging Implementation and Maintenance

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    Avaya UC product overview: Aura Communication Manager | killexams.com real questions and Pass4sure dumps

    Editor's note: This article is part of a buying guide on unified communications. The features in this series describe the evolution of UC, its use cases and the important criteria to consider when buying a UC product. The series also compares the top UC products in the market. This article gives an overview of Avaya UC products.

    Along with Cisco, Microsoft and Mitel, Avaya is positioned in the leaders' quadrant in Gartner's Magic Quadrant for Unified Communications. Avaya's UC product is the Avaya Aura Platform, which includes several UC components designed to add specific functionality to the enterprise communication and collaboration infrastructure, enhancing the UC experience for users of any company size.

    The Avaya UC platform is a flexible and modular solution, integrating voice, data, video, Web communication applications, mobility and many more services.

    Communication Manager provides UC foundation

    The Avaya Aura Communication Manager is a core component of the Avaya UC platform and the foundation for delivering real-time voice, video, messaging, mobility and other UC services.

    The Communication Manager registers and maintains all Session Initiation Protocol (SIP) endpoints, call routing, call queuing, prioritization of voice and video calls and much more. The product also has built-in conferencing and contact center applications -- suitable for companies with call centers and demanding conferencing needs. 

    The Communication Manager offers more than 700 features that are available to all users, no matter where they are working from, including office users and remote users working from home or on the road.

    With this product, SIP and H.323 are fully supported, along with other industry-standard protocols. Connection with PSTN and ISDN services is possible using Avaya's media gateways, such as the Avaya G250. These media gateways work pretty much the same way as most vendors', connecting to the Aura Communication Manager and providing inbound and outbound call routing to PSTN and ISDN services.

    Critical environments can also have a second Communication Manager installed, providing high-availability and uninterruptible service in case the primary server is down. Extending this redundancy model further, in the unfortunate event that both servers are down, users will automatically register to the media gateway -- if available -- and have access to basic telephony services until the servers are restored. 

    The Communication Manager is offered as a standalone hardware application server or a virtualized application. It runs on a Red Hat Enterprise Linux operating system, offering increased reliability, speed and smaller hardware requirements, as opposed to other non-Linux-based systems.

    The Communication Manager can support up to 36,000 endpoints and 24,000 SIP trunks, making it a scalable solution for small to larger enterprises.

    Session Manager controls calls and costs

    The Avaya Aura Session Manager is the core of Avaya's SIP-based architecture, unifying all Avaya UC services. Aura Session Manager integrates with Avaya's Aura Communication Manager, media gateways, messaging services, session border controller, conferencing, contact center and more, creating a centralized infrastructure that helps lower the total cost of ownership and administration costs.

    The Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.

    Avaya's Aura Session Manager has the unique ability to allow enterprise-wide dial plans across multiple vendor PBX environments. It can create systemwide network routing rules to route calls in a cost-efficient manner using least-cost routing methods, alternative routing, time-of-day routing, toll avoidance and more.

    Session Manager is truly an enterprise product, as it can support up to 250,000 SIP users, 350,000 SIP devices, 300,000 dial patterns, 1,000 SIP domains and many more. It supports connectivity to Cisco, Siemens, Alcatel-Lucent and other third-party PBXs, making it flexible and easy to integrate with existing infrastructure.

    With a tolerance of up to 1,000-millisecond (ms) round-trip delay -- from the source to the destination and back -- it is suitable for almost any network environment, even satellite connections, which typically fluctuate between 600 to 900 ms round-trip delay.

    Presence Services looks to enhance collaboration

    Avaya's Aura Presence Services is an Avaya UC server designed to help users collaborate more effectively by collecting and broadcasting presence information across all users connected to the Aura Platform. Using the presence information, users can see who is busy, away from their desk, on the phone, doesn't want to be disturbed, or simply not available, therefore saving time.

    Aura Presence Services are primarily used to power other Avaya presence and instant messaging clients, adding more value and functionality to them and delivering full UC services. Some application examples include Avaya Communicator (softphone); Avaya Aura Agent Desktop; Avaya one-X Communicator; Avaya one-X Attendant; and Avaya IP phones, such as the 96X0 Series and 96X1 Series.

    One important feature is that Avaya's Aura Presence Services provides full support of both the SIMPLE and XMPP protocols, which means companies can use the presence software of their choice.

    Like most of Avaya's servers, Aura Presence Services runs under the Red Hat Enterprise Linux operating system, though the system requirements are slightly higher. Avaya recommends a 3 GHz Intel Xeon X5670 6-core CPU or better, 32 GB of memory, and around 1 TB hard drive space. The system supports virtualization via the VMware platform and allows up to eight Presence Service nodes to be present at once.

    Each Presence Service node can support up to 16,000 SIP users and H.323 users, while this number can increase to 250,000 SIP and H.323 users with a dual cluster of eight nodes.

    Messaging server converts voicemail to text

    Avaya's Aura Messaging server is another component of the Avaya UC platform. With Aura Messaging, companies can have fast and easy access to messages. Critical new messages can alert employees and help maintain high customer service standards in any type of business.

    Aura Messaging is more than a simple messaging and voicemail server. It carries advanced functions, such as Speech Auto Attendant, which allows callers to say a name instead of entering an extension; Notify Me, which sends text messages and email notification while calling the user; Voice Recognition, which allows users to say names to address voicemail messages; and many more functions.

    Some other neat features include Speech-to-Text, which converts voicemail to text and delivers it to a user's email; Self-Administration so users can manage their options via a provided Web portal; Internet Message Access Protocol support, which allows companies to use their preferred email client; and Avaya one-X Speech, which gives users the power to manage their voice messages, email and calendar via verbal commands.

    Aura Messaging can run on a standalone server or a supported virtualized environment such as VMware. Redundancy is also available using the N+1 redundancy configuration.

    Deployment of Aura Messaging provides two paths: Standard Messaging server where a single server combines the role of an application and storage server, or high storage capacity Messaging server where it serves as a large storage server that can support a larger number of mailboxes.

    Aura Messaging can support up to 20,000 users and 300 ports, depending on the deployment configuration.

    Virtual Application Manager available at no cost

    As with most UC solutions, Avaya's Aura platform and components fully support virtualization to ensure hardware consolidation and minimize hardware investment. However, Avaya also offers its Virtual Application Manager -- a management interface that allows the installation and maintenance of Avaya VMware-powered virtualized applications.

    With the Virtual Application Manager, administrators are now able to install and maintain Avaya virtualized applications (OVA files) without the need for vCenter. The Virtual Application Manager is offered at no additional cost. It's installed with the vSphere client and provides an interface to manage and support the Avaya virtualized applications.

    Avaya's products are available through its website or channel partners. With its range of core add-ons and extensions, the Aura platform can fit companies of any size, but seems well-suited for large enterprises with multiple sites and a variety of VoIP equipment.


    Avaya Helps China's Automotive Service Provider Tuhu Deliver Outstanding E-Commerce Experience With Next-Generation Contact Center Solutions | killexams.com real questions and Pass4sure dumps

    Avaya Professional Services Provides Consulting, Implementation, Operation and Maintenance Services for Contact Center Upgrade; Project Completed From Design to Full Operation in One Month

    BEIJING, CHINA--(Marketwired - August 09, 2016) - Avaya announced today it is working with Tuhu.com, China's largest B2C automotive maintenance e-commerce service platform, to deliver a next-generation contact center and set up a new benchmark for customer experience in the e-commerce industry.

    After rapid growth in recent years, Tuhu's business now covers 395 cities across the country including more than 10,000 stores. Call volumes at its customer service centers have also risen rapidly, which put the old system under increasing pressure. In addition, Chinese shopping festivals such as "11.11" and "6.18" brought additional challenges with sudden increases in demand for service during peak periods.

    Tuhu chose to deploy Avaya contact center solutions and effectively connect the two customer service centers located in Shanghai and Wuhu of Anhui Province. Avaya Professional Services provided consulting, implementation, operation and maintenance services throughout the project. From design, customization, deployment to full operations, the whole project took only one month, and helped Tuhu successfully get over the first "11.11" shopping peak after the upgrade.

    Since the deployment, operational and service efficiency has increased significantly. The number of customer service agents increased from 100 seats to 450, with the capability to expand to up to 5,000 seats in future. Tuhu puts great value on stability and the Avaya solution can achieve 99.999% reliability. Even during the shopping festivals or sales-promotion periods, Tuhu's customer service center still achieves efficient operation. Pre-sales consulting, order confirmations, customer visits and other services can be conducted in a very organized way.

    Tuhu plans to add more application modules to the current customer service platform in the future as it builds an omni-channel contact center. Thus, no matter what channel customers use to contact Tuhu, they will receive a consistent service experience. User interaction data obtained from different channels will be analyzed and managed in a unified manner. The customer service center system can also connect to Tuhu's CRM and ERP systems, so that Tuhu can refine the management of customer relationships based on analysis of the data and draw dynamic profiles of customers, providing accurate, proactive, and personalized service for them.

    In addition to Avaya Professional Services, Tuhu deployed a total contact center solution from Avaya including routing, workforce management, recording and self-service, as well as Avaya Aura and virtualization solutions.

    Quotes"We are honored to assist Tuhu in building the next-generation contact center, facilitating an enhanced customer experience and laying a foundation for continuous growth. For e-commerce companies in China, customer experience has become the focus of competition. With leading technologies, global expertise and best local practices, Avaya can provide best of breed customer service management solutions to the burgeoning e-commerce industry of China and help the e-commerce companies enhance competitiveness."-- Chen Wei, Managing Director, Greater China, Avaya

    "We are deeply impressed with the high stability of Avaya solutions and its ability to integrate with other technologies and applications. The rich experience of the team in the e-commerce industry and their consulting capability are also major reasons behind our choice. Since the project was completed in a very short time, we did not feel any business disruption due to the upgrade. Tuhu is in a rapidly changing industry, which requires us to quickly respond to market changes and customer needs, and provide the best services in the industry. The new contact center platform will help us achieve these goals."-- Yu Bing, IT director of Tuhu

    About TuhuTuhu (tuhu.cn), founded in Shanghai, 2011, is China's first domestic car maintenance B2C e-commerce platform. Tuhu's main products and services include car maintenance and car decoration, providing customers with a service model of "online booking + offline installation".

    Customers can purchase Tuhu's products and services through the website, telephone, WeChat, APP, and major e-commerce platforms. Offline, Tuhu currently has more than 10,000 cooperative stores, and its service capability covers 31 provinces and 395 cities. The stores provide customers with pay after installation service, ensuring a good shopping experience.

    Currently, Tuhu is the largest B2C e-commerce platform in China's after-sales car maintenance market.

    About Avaya:Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customize business applications for competitive advantage. The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, please visit www.avaya.com.

    Follow Avaya on Twitter, Facebook, YouTube, LinkedIn, Flickr, and the Avaya Connected Blog.


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    Communication Manager and CM Messaging -Embedded 3101 exam helps to gain knowledge and to improve their understanding. The number of Avaya exams that you appear to the more you adds to your skill set and experience with the certifications you earn. With the certification exam 3101 Avaya Aura Communication Manager and CM Messaging-Embedded Maintenance and Troubleshooting Exam under your belt, you can earn your dream job. You can also move up the ladder of success in your IT career with the right certifications selected. The 3101 Communication Manager and CM Messaging-Embedded Certification is very critical for IT fans considering the fact that it can provide more secure career opportunities for students as well as many high-paying roles in their respective sectors. Review of Avaya 3101 Avaya Aura Communication Manager and CM Messaging -Embedded Maintenance and Troubleshooting Exam certification has become a very influential exam that can test computer skills.

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