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000-907 IBM TotalStorage Productivity Center V3.3 Implementation

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000-907 exam Dumps Source : IBM TotalStorage Productivity Center V3.3 Implementation

Test Code : 000-907
Test Name : IBM TotalStorage Productivity Center V3.3 Implementation
Vendor Name : IBM
Q&A : 92 Real Questions

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IBM IBM TotalStorage Productivity Center

IBM offers integrated utility suite | killexams.com Real Questions and Pass4sure dumps

realizing which application tool (or equipment) to make use of to remedy a selected facts administration difficulty is not any effortless task, notably in complicated IT environments.

With the introduction of its TotalStorage productivity middle ultimate month, analysts say IBM has taken a great deal of the determination-making system out of the arms of the IT administrator by way of centralizing, automating, and optimizing key storage features from a principal dashboard.

"Integration is the biggest difficulty," says Jeff Barnett, supervisor of market strategy for IBM storage application. "it's confusing for users to assess where one device starts and where a further stops."

Barnett says that while users have had IBM aspect products at their disposal for some time, users either do not know a particular means existed or they do not know which products to use for which purposes.

by way of integrating key factor items—in selected, Tivoli Storage resource supervisor and Tivoli SAN manager—into a single suite, IBM hopes to take loads of the guesswork out of the equation for administrators, to make it less difficult for them to perform certain tasks, akin to provisioning, through reducing multi-step methods down to a single, automatic assignment.

Explains Nancy Marrone-Hurley, a senior analyst with the enterprise Storage group: "IBM has built-in a number of items aimed at SAN [storage area network] management that in the past needed to be launched personally and had no real interplay with every different. A single monitor permits clients to launch the correct items in accordance with the issue they are trying to clear up."

clients not ought to determine the product they want to use, just the selected problem they're making an attempt to resolve, explains Marrone-Hurley.

users can just go to the productiveness middle GUI and click on on the issue (e.g., "control statistics availability" or "manage storage quantity existence cycles") and the console launches the acceptable utility, she says.

IBM is under no circumstances on my own in making an attempt to meld a considerable number of pieces of its utility together. really, the entire large gamers (e.g., desktop friends, EMC, and Veritas) are doing it, as are one of the vital backup vendors (e.g., CommVault) and SRM and virtualization players (e.g., CreekPath, Storability, and StoreAge). lots of the smaller avid gamers have already developed interactive, integrated platforms and are now seeking to broaden their provider choices.

Mike Fisch, director of storage and networking on the Clipper community consulting enterprise, says that IBM is among the leaders in conclusion-to-conclusion management, but that all the vendors nonetheless have considerable work to do.

"EMC and IBM have probably the most finished suites, however both have an awful lot construction and integration forward of them, and Veritas is in there, too," says Fisch.

eventually, agencies can be able to dial up the storage service degrees they want and the infrastructure will convey it, he says.

What Fisch is describing is the conception of utility computing, or on-demand computing (see "How does storage fit into utility computing?", p. 1). desktop pals, EMC, Hewlett-Packard, IBM, solar, and Veritas all have announced visions for this type of proactive IT/storage environment.

IBM's TotalStorage productiveness core integrates Tivoli Storage aid supervisor, Tivoli SAN manager, and TotalStorage distinctive equipment supervisor software. The machine supervisor serves as the "glue" for the combination, presenting the typical management console or GUI from which other purposes (e.g., SAN manager and Storage useful resource manager) may also be launched, configured, and monitored.

on the product stage, Fisch says probably the most massive part of the announcement is the TotalStorage distinctive machine manager. anyway providing centralized management capabilities, similar to LUN provisioning and performance and replication administration, it also supports the SMI-S administration general.

The diverse device manager will also be used to configure storage contraptions, display screen and music SMI-S-compliant storage instruments, and extra effectively and correctly manage replication functions (e.g., IBM's Peer-to-Peer far flung replica and FlashCopy). The software's three add-ons—a tool supervisor, efficiency manager, and replication manager—make this feasible.

assorted device supervisor also integrates with IBM's SAN quantity Controller virtualization application, and up the storage stack with Tivoli Provisioning manager and ThinkDynamic Orchestrator, two key accessories of IBM's on-demand computing infrastructure.

"[IBM has clearly presented] its right-to-backside, modular, software/hardware stack for supplying storage carrier tiers," says Fisch. "This contains everything from FastT and Shark disk arrays to ThinkDynamic Orchestrator and a lot of accessories and hyperlinks in-between."

dissimilar equipment manager is purchasable as part of the integrated productiveness middle suite or as a stand-alone product with a scaled-down SAN supervisor version. Pricing for productivity center scales according to complete storage capacity at customer sites, with 1TB entry configurations starting at $5,000.


IBM Revamps Flagship Storage aid management Suite | killexams.com Real Questions and Pass4sure dumps

IBM Revamps Flagship Storage useful resource management Suite

aid for z/OS remains gestating, although, and lengthening TotalStorage productiveness core to OS/400 should be intricate, too.

  • through Stephen Swoyer
  • 09/06/2005
  • final week IBM refreshed its TotalStorage productiveness center suite, asserting new features and functionality.

    What, you ask, is the TotalStorage productivity center (TPC)? good query.

    large Blue inaugurated the TPC line remaining December when it consolidated several of its former Tivoli Storage manager and IBM storage products into a single suite. last week’s updates (released as a part of IBM’s TPC edition 2.three refresh) had been, actually, the primary to be released beneath the brand new TPC manufacturer.

    IBM officials say the TotalStorage rebranding turned into part of large Blue’s ongoing infrastructure simplification initiative, which proposes to convey administration equipment and other utility to assist summary the complexity and heterogeneity of enterprise IT environments. That may neatly be the case, however many IT environments encompass mainframe and midrange systems – corresponding to zSeries mainframes or iSeries minicomputers – and, in the meanwhile, TotalStorage is still a (often) dispensed programs-friendly play.

    not that IBM isn’t aware of this shortcoming. “TPC is in reality the infrastructure simplification management kit for all storage. So this is our command and manage for configuring, monitoring, potential planning, performance administration, indicators, meshing with SAN fabric, [that] classification of kit,” says Scott Drummond, programming director for storage networking with the IBM systems community.

    on the equal time, Drummond concedes, TPC doesn’t yet support all of IBM’s eServer systems. “we are able to enable for replication management from z/OS volumes to z/OS volumes [using TPC for Replication], however at this time, we will aid—we have very confined guide for [z/OS] and OS/four hundred.”

    IBM has had a couple of requests from consumers to expand aid for z/OS and iSeries in its fledgling TPC suite, Drummond says. To the extent that it’s viable, he asserts, massive Blue expects to do exactly that. at the identical time, Drummond cautions, it’s removed from a straightforward issue. “Have we had customer requests about how to … manipulate the non-OS/400 open techniques and z/OS, yes? The z9 platform has both [proprietary and] open programs—in case you believe about Linux and z/OS—so we’re working on adding help for the zLinux component of z/OS, and we have thoughts on how to take care of the z/OS side of the z9.”

    Drummond received’t commit to any time desk for doing so, besides the fact that children. With recognize to iSeries, there are a number of capabilities show-stopping bulwarks to TPC help. “On the iSeries product line, there’s two diverse worlds, there’s greater than that, truly. About half the statistics is in the native OS/400 format, which is single-level storage, however they’ve additionally brought AIX binaries interior of there, so there’s lots of records that’s in AIX layout,” he explains. “We might in the future fairly handy control that [AIX] aspect of it, however the single-stage storage, it’s tough. If [the iSeries] OS [group] gives us some sort of interface into their catalog, then we can do whatever thing, [but] at the moment presently I don’t see any manner of doing it. as a minimum we are able to do a part of the person space on the iSeries.”

    however What’s New?

    The TPC suite consists of four items, three of that are based on former Tivoli- or IBM-branded offerings. All 4 products are nevertheless bought separately, Drummond says, however the quartet is additionally totally built-in. The four TPC-branded products are TPC for facts—the “brains” of the TPC stack, and the former Tivoli Storage useful resource supervisor with the aid of an extra identify; TPC for cloth (once called Tivoli Storage area network supervisor); TPC for Disk (formerly dissimilar device manager); and a new product, TPC for Replication, which isn’t in response to a Tivoli- or IBM-branded antecedent. IBM’s TPC standard version 2.3 comprises the first three products; the remaining is offered one at a time.

    “TPC for data is the eyes and reporting of the storage system. What happens is it'll acquire up information from all the different hardware that’s attached and it has more than 300 [canned] reports for you to run [against that information],” Drummond explains. It’s in this recognize, too, that purchasers who choose the finished TPC suite can improvement from the mixing between items.

    in any case, Drummond says, IBM’s TPC for Disk is designed to help manage disk ability utilization, however it ships with best a limited subset of the studies that can be found with the baseline TPC for statistics product. “All of our [Enterprise Storage Server] Shark valued clientele obtainable use this or earlier variations of it to provide performance administration. The reason why you should do that is because the storage manage unit will also be divided up betweeen HP, solar, AIX, [and] windows techniques. every a type of partitions, which you can do an working gadget[-specific] view of efficiency of that equipment, but you wouldn’t see a complete box point of view of efficiency capacity,” he points out. “It’s also the case that loads of the stories [for TPC for Disk] come from TPC for statistics. customers get a certain set of reports, a subset of studies, but we opt for them to purchase TPC normal.”

    in the new free up, IBM is including extended storage hardware assist for its DS family and Storage administration Initiative Specification-certified (SMI-S) third-party methods. SMI-S, for the checklist, is a fledgling commonplace designed to advertise administration interoperability amongst heterogeneous storage gadgets. It’s backed via the Storage Networking trade Alliance (SNIA), and is recommended with the aid of the entire most important tier-one storage companies, including Hitachi information methods (HDS) and EMC Corp. other new enhancements in TPC 2.3 consist of performance thresholding, pass-platform disk skill administration, and task reports.

    “TPC for Disk has two distinct components. one of which is administration and configuration of storage manage devices, notably IBM ones, however more and more as americans are compliant with SMI-S, you could interoperate with other companies, as smartly,” Drummond explains. “[SMI-S] 1.02 is fairly a lot just reporting, and the greater superior management [features] will are available later releases. however presently, we’re one of the most compliant. HDS is doing relatively well, but we’re pretty an awful lot forward of the curve.”

    For SAN users, Drummond says, the dream of heterogeneous management from a single console—IBM’s TPC for material—is with no trouble a reality. “in case you add a SAN, a multi-dealer SAN, you have got some Brocades and a few McDatas, or some McDatas and a few Cisco, this may be able to manipulate all of these heterogeneously. we now have lots of difficulty decision mechanisms, or technically fault isolation routines, so you can inform whether there’s a destroy in a link.”

    The last and most recent TPC deliverable, TPC for Replication, greater or less does what it’s identify implies. Drummond positions it as a prerequisite for top-quantity replication between allotted sites. “think about you’ve received a bunch of Sharks in two distinct places and you’re replicating possibly 500 volumes backward and forward synchronously between the two areas. Managing that with the aid of hand would be a pain, if not unattainable.”

    in regards to the author

    Stephen Swoyer is a Nashville, TN-primarily based freelance journalist who writes about expertise.


    IBM Enhances NexGen Storage Virtualization | killexams.com Real Questions and Pass4sure dumps

    IBM has announced an enhanced storage virtualization utility -the IBM system Storage SAN volume Controller 4.1 (SVC) that comprises a few effective new applied sciences that helps agencies virtualize their infrastructures extra efficiently and at lessen fees over longer distances.

    within the wake of regional mess ups, similar to typhoon Katrina, organizations are increasingly searching for the right way to guide carrying on with IT operations by way of placing records facilities that share components at more advantageous distances than in the past, together with in other cities, other states, even different international locations.

    “in comparison to the previous edition, our superior storage virtualization software offers elevated flexibility, ease of administration and enhanced enterprise continuity and disaster healing capabilities, empowering consumers to architect their counsel on demand environments to be greater resilient, dynamic and versatile, in spite of where the data resides,” pointed out Kristie Bell, VP, device Storage advertising and marketing, IBM.

    improvements to IBM’s storage virtualization utility encompass long-distance international reflect, four gigabits per 2nd (Gbps) material help, assist for extra disk and server programs and cluster non-disruptive improve.

    SVC v4.1 aspects world replicate functionality designed to supply long-distance asynchronous far flung replication for company continuity and catastrophe restoration at very nearly unlimited distances. The replication carrier enables a shopper to mix and fit arrays between fundamental and secondary websites to help in the reduction of common prices.

    It helps a bandwidth of 4 Gbps SAN fabric in new SVC engines thereby improving infrastructure simplification capabilities.

    SVC four.1 is extended to new disk fashions and server OSs including Hitachi TagmaStore and OpenVMS. also supported are new disk systems from IBM, HP, and network appliance.

    Cluster Non-Disruptive upgrade feature, pleasing to SVC, is designed to permit valued clientele to change present SVC engines with new ones devoid of disrupting entry to information, eventually building a foundation for continued infrastructure increase via deployment of greater superior know-how.

    IBM SVC four.1 could be attainable on June 23, 2006 with combined hardware and utility.

    additionally, helping this launch is the introduction of IBM TotalStorage productivity center (TPC) for Replication V3.1, and IBM TotalStorage productivity core (TPC) for Replication Two web page BC V3.1, which offer replication administration services for the IBM commercial enterprise Storage Server 800 and future assist in 2006 for the IBM equipment Storage DS8000 and DS6000.

    These items supply valued clientele with a straightforward to make use of, single element of manage that’s designed to help enrich efficiency and minimize replication setup mistakes.


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    IBM TotalStorage Productivity Center V3.3 Implementation

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    NHIC Ilsan Hospital Turns to IBM to Manage Medical Information Systems | killexams.com real questions and Pass4sure dumps

    SOURCE: IBM

    September 14, 2006 06:00 ET

    ARMONK, NY -- (MARKET WIRE) -- September 14, 2006 -- IBM (NYSE: IBM) today announced that NHIC Ilsan Hospital in Korea is using IBM software to manage its new medical information system.

    To establish its advanced medical information system, NHIC Ilsan Hospital realized it first had to address the way it managed its broad set of IT systems and services. The hospital turned to IBM to establish a service-based system management environment that can help prevent failures in IT infrastructure, such as system outages, and respond quickly in the case of network bottlenecks or failures.

    The hospital has three core systems: the Hospital Information System for registration, payment, treatment, nursing, and general management of patients; the Medical Data Warehouse, which manages medical analysis information; and the Picture Archiving & Communication System for archiving and managing medical data. The hospital needed to efficiently manage all three of these systems, as well as various applications that run on top the systems, such as the hospital's Order Communication System, web portal and data warehouse. They also wanted to make it easier for hospital staff to access medical records through "single sign-on," which reduces the number of IDs and passwords required.

    To accomplish this, the hospital worked with IBM to develop a service-based IT environment that integrates the management of systems, networks and applications. A single reporting system enabled the hospital to achieve improved efficiency while Tivoli's automated early-warning system minimized service downtime through the immediate detection and notification of IT failures.

    "The biggest reason we selected IBM for this project was because of their operational know-how and broad IT management portfolio," said SungJik Jung, medical information team leader for NHIC Ilsan Hospital. "With the implementation of this architecture, NHIC Ilsan Hospital will continue to strive for efficient management of IT infrastructure to support advanced medical digitalization."

    IBM's portfolio of IT service management software automates some of the most challenging processes associated with managing a complex IT environment -- such as managing storage devices, addressing IT failures and deploying new software releases and patches. The software helps customers fight rising IT costs and manage constant change brought on by security threats and the demand to stay competitive in the marketplace.

    "The business improvements brought about by IT service management begin with the core areas of technology infrastructure," said JaeHong Kim, Tivoli brand manager, IBM Korea. "That's what we're doing with NHIC Ilsan Hospital -- helping them change the way they manage their IT processes so they can more efficiently operate their core medical information systems."

    The IBM products used for this project include IBM Tivoli Monitoring for failure and performance management of hardware, database and middleware; IBM Tivoli Enterprise Console; IBM Tivoli Netview for network management; IBM Tivoli Business System Manager; and IBM TotalStorage Productivity Center for failure management of storage products. Penta Systems Technology, an IBM Business Partner, handled the implementation.

    For more information about IBM, go to: www.ibm.com

    IBM and Tivoli are trademarks of International Business Machines Corporation in the United States, other countries, or both. Other company, product or service names may be trademarks or service marks of others.


    Flurry of IBM Announcements: Targeting MS Office, zSeries Development Tools, Storage Products | killexams.com real questions and Pass4sure dumps

    Flurry of IBM Announcements: Targeting MS Office, zSeries Development Tools, Storage Products

    In just one week’s time, Big Blue takes aim at Microsoft Office, announces new COBOL and WebSphere integration tools for zSeries, and introduces storage products aimed at satisfying new compliance regulations

  • By Stephen Swoyer
  • 05/18/2004
  • IBM Corp. last week unveiled an ambitious—if somewhat sketchy—initiative to displace Microsoft Corp.’s Office productivity suite in the hearts and minds of productivity workers and IT administrators alike. The announcement was part of a flurry of news out of the company's Armonk headquarters, as IBM touted new storage networking, regulatory compliance, and supercomputing initiatives.

    Things haven’t slowed down much this week, either. Yesterday, for example, Big Blue announced new WebSphere tools designed to spur the development of service-oriented architectures (SOA) for COBOL-based applications.

    First, IBM announced a new Lotus Workplace software offering that bundles e-mail, word processing, spreadsheet, database, and manageability components. The obvious target, of course, is Microsoft, which markets the hugely successful Office productivity suite. But IBM executives declined to discuss in detail potential target applications, platforms, or market niches for the new offering.

    “We know that this environment will not be for everything. Time will tell, the marketplace will dictate where this solution fits and where a full-function client [such as Office] is required. The same goes for which operating environment, whether it will be a Linux environment or a Windows environment or a Mac environment,” says Donn Atkins, VP of worldwide sales and marketing for IBM.

    Nevertheless, IBM officials argue that Workplace enjoys several advantages over today’s existing solutions, such as Office. “What it allows our customers to do is to deliver functionality to their users on a variety of client platforms, and do that in a completely server managed environment,” Atkins explains.

    The software, which Atkins says will be available for Windows, Linux, and MacOS clients, addresses the headaches of application maintenance and application upgrade cycles by centralizing application resources. “We’ll have the ability for companies to deploy solutions across the range of platforms to be able to manage those clients from servers, to be able to select and update software on those clients dynamically, and to lower the TCO as well as provide a better functionality, efficiency, and effectiveness for their users,” he maintains.

    Not surprisingly, the new offering draws heavily from an assortment of IBM technologies, including WebSphere, Lotus, and Tivoli. “We took advantage of a number of technologies that we have inside the software group, so you’ll see inside of this Workplace capability a lightweight Java database that came from DB2, you’ll see many WebSphere components, you’ll see management capabilities out of Tivoli,” Atkins explains.

    Judith Hurwitz, president of consultancy Hurwitz and Associates, says that IBM’s Workplace offering is anything but a cobbled-together assortment of technologies, however. “I actually think that it’s been pretty well orchestrated, so I don’t think it was pulling together random pieces. I think what it is taking initiatives that have been ongoing for quite a while and bringing them together in a cohesive plan,” she argues.

    Nor is Workplace an IBM-only play. In fact, says Atkins, Workplace could be attractive to ISVs as a means to simplify both the distribution and maintenance of their applications in customer environments. “Siebel has already made a commitment, as has PeopleSoft, and then we look at device suppliers like Motorola and Palm,” he says.

    IBM is fast adding other names to that list as well. Yesterday, Big Blue announced that several prominent vendors—including Cisco Systems Inc., Blue Martini Software, Research In Motion, and Wily Technology have agreed to adapt their products for use with the Workplace offering.

    Hurwitz sees Workplace as a client-facing extension of On Demand. “It gives [On Demand] a visual front-end environment, but it’s still very much server focused, it’s very much that the control and the aggregation of the pieces happens on the server and then is transported on the client,” she concludes.

    Mainframe Integration Tools Get Booster Shots

    Also yesterday, Big Blue announced incremental improvements to its WebSphere Studio Enterprise Developer and Enterprise COBOL offerings.

    Version 5.1 of WebSphere Studio Enterprise Developer now supports connectivity and adapter generation for Web services and XML deployment in WebSphere, CICS, and IMS, along with new JCA support. Other new capabilities include improved support for z/OS connectivity and queue management, as well as developer support for Host Access Transformation Server.

    The new version 3.3 release of Enterprise COBOL now supports the generation of outbound XML from COBOL data structures. (Previous versions supported inbound XML only.) This lets developers exploit capabilities IBM introduced last December in its Web Services Technical Preview for CICS, according to Jim Rhyne, a distinguished engineer and chief architect for IBM enterprise transformation. “[This] allowed direct SOAP over HTTP access into the CICS environment,” he explains. “So we’ve completed that circuit now by providing the outbound XML support. Previously that required some moderately burdensome programming.” Rhyne says that the next version of CICS, which isn’t expected before next year, will incorporate the technologies that IBM introduced in the Web Services Technical Preview.

    Elsewhere, Enterprise COBOL 3.3 features new functions in the IBM Debug Tool for z/OS 4 and improved support for IBM DB2 for z/OS 8. Rhyne notes that the new releases of both WebSphere Studio Enterprise Developer and Enterprise COBOL also highlight a technology trend that IBM will flesh out in future versions. “We are setting a stake in the ground in the direction of supporting languages other than Java in our J2E environment, so one of the capabilities we’ve introduced in this combination is the ability to create an EJB [Enterprise Java Beans] implementation in COBOL and to deploy that implementation within WebSphere Application Server running on z/OS,” he explains.

    Why would anyone want to do this? It’s a simple matter of cost savings, explains Rhyne. “We have a lot of customers with a huge investment in COBOL. They have important pieces of business logic written in the language and they don’t want to pay the cost of maintaining both COBOL and Java code.”

    In future versions of both products, Rhyne says, IBM will enhance this capability still further, automating many of the procedures that must still be hand-coded.

    New Compliance Offerings From Big Blue

    Building on announcements that it made late last year, IBM last week unveiled new tape and disk storage products that it says address regulatory compliance requirements at lower price points.

    Big Blue announced one new product—the TotalStorage FAStT100 Storage Server—and updated another, IBM TotalStorage Enterprise Tape Drive 3592, with Write Once Read Many (WORM) media technology.

    The WORM update for IBM’s TotalStorage Enterprise Tape Drive 3592 was first announced in November. Thanks to the SEC’s Rule 240.17a-4—which mandates a retention period of up to six years for e-mail and other business records—and Rule 240.17a-4(f), which says that data must be preserved and maintained in a manner that guarantees its authenticity, the stage has been set for WORM storage, which isn’t just an optical medium anymore.

    IBM’s TotalStorage FAStT100 Storage Server is based on SATA technology, which Big Blue says makes it comparatively cheaper than SCSI- or fibre channel-based alternatives (see http://info.101com.com/default.asp?id=4652). It’s designed to provide small and medium-sized companies with an inexpensive near-line storage solution for infrequently accessed data.

    BladeCenter and Supercomputing News

    Elsewhere, Big Blue notched an agreement with storage networking specialist Brocade Communications Systems to offer the latter’s fibre channel switches in its BladeCenter system enclosures. IBM’s server blades ship with support for fibre channel connectivity, and the new marketing agreement gives customers an additional option (the other being fibre channel connectivity from storage networking specialist Qlogic) for linking BladeCenter systems together in SANs.

    Finally, IBM announced the opening of a new Deep Computing Capacity on Demand center in Montpellier, France. The facility is the second such facility that IBM operates (a similar facility is located in Poughkeepsie, NY) and is designed to provide customers with access to supercomputer power over the Internet. IBM says that an offering of this kind typically finds uptake in the petroleum, life sciences, digital animation, and financial services industries.

    About the Author

    Stephen Swoyer is a Nashville, TN-based freelance journalist who writes about technology.


    Automate storage management | killexams.com real questions and Pass4sure dumps

    Tools that automate complex storage processes are beginning to appear. Here's what's available and what benefits the tools can deliver today.

    Managing all or most of your storage resources from a "single pane of glass" has been the Holy Grail of storage management, but the vision remains largely unrealized. For a variety of reasons, storage resource management (SRM) tools aren't engineered to deliver complex, multistep services such as storage provisioning, data migration and performance optimization across heterogeneous storage devices. They're also unable to coordinate the numerous people required to complete these tasks. When IT process automation is applied to storage management, it begins to address the issue of linking complex processes with multiple independent tools and automating some of the more rudimentary activities.

    IT process automation tools provide a workflow that guides the storage administrator through the process. The real value is when these workflow engines are integrated with storage management apps to provide storage admins with information to make intelligent decisions and automate some of the more basic tasks.

    Newer technologies, like storage networks, and server and storage virtualization, provide greater flexibility to mix-and-match IT resources to meet changing business needs. The ability to reallocate resources dynamically, independent of the physical configuration, has dramatically changed how IT services are delivered. But despite their benefits, newer technologies can often add management complexities.

    For many firms, the yearly cost to manage an app can far outweigh its initial purchase price. In most IT organizations, it's a constant battle to balance capital and operational costs. The more complex the task, the more special management skills are required, and the management of these tasks is mostly done manually.

    Highly skilled specialists are hard to find, take a long time to develop, are well compensated and difficult to keep. Jobs like provisioning storage, migrating data between arrays and optimizing performance can require the interaction of several experts. For example, moving a single application from one storage array to another may require the participation of storage, network, system, database and application admins. In addition, the business unit needs to be notified and management has to approve the changes. Through the planning, setup, execution and clean-up phases of a data migration project, there could be 50 to 100 unique operations.

    To streamline the process, many companies dedicate project managers to coordinate the efforts of everyone working on a project. Most companies use Excel for status tracking and SharePoint for collaboration. These tools help, but require too much manual intervention.

    All companies have a process they follow when they want to perform a storage management operation. Larger companies typically have run books that list the tasks, order of execution, individuals who will perform each task and approvals required. Run books codify a company's best practices about how it wants specific operational tasks performed. IT process automation (also referred to as run book automation) automates the end-to-end workflow associated with each procedure.

    The goal of IT process automation is to move operational management from the craftsmanship era of storage management, where highly skilled personnel use a combination of scripts, point tools and manual processes, to an era of mass production where storage management can be performed in a repeatable fashion using interchangeable administrator resources.



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