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000-632 Rational Clearquest

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000-632 exam Dumps Source : Rational Clearquest

Test Code : 000-632
Test Name : Rational Clearquest
Vendor Name : IBM
Q&A : 100 Real Questions

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IBM Rational Clearquest

Introduction to enforcing IBM® Rational® ClearQuest®: An conclusion-to-end Deployment guide | killexams.com Real Questions and Pass4sure dumps

This chapter is from the booklet 

As outlined in the ClearQuest manuals (see Introducing Rational ClearQuest, IBM Rational software), ClearQuest carries several components that work in a consumer-server environment. table four-1 describes these components.

desk four-1. ClearQuest accessories

component

Used by using

Use To

client tools

ClearQuest for windows

all and sundry

submit, adjust, and song exchange requests; analyze venture growth through developing and updating queries, charts, and stories

ClearQuest for UNIX

every person

publish, regulate, and tune exchange requests; support task analysis by using growing and updating queries

ClearQuest internet

each person

access ClearQuest throughout distinct systems the usage of Netscape Navigator or Microsoft's web Explorer to publish, alter, and song exchange requests; support challenge evaluation by using developing and updating queries and stories

Administrator tools

ClearQuest fashion designer

ClearQuest administrator

personalize ClearQuest; manipulate ClearQuest schemas and databases; administer users and consumer agencies

ClearQuest Import device

ClearQuest administrator

Import information, together with information, heritage, and attachments from other change request methods and between ClearQuest databases

ClearQuest Export tool

ClearQuest administrator

Export ClearQuest facts from one ClearQuest consumer database to an additional user database

ClearQuest renovation tool

all and sundry

deploy and fix to the schema repository all through setting up and when upgrading to a brand new ClearQuest edition

Rational email Reader

ClearQuest administrator

allow ClearQuest clients to post and alter facts via e-mail

ClearQuest comprises predefined schemas that deliver competent-to-use trade- and defect-tracking methods, as well as regular integrations with quite a lot of IBM Rational software products. which you could use ClearQuest schemas out of the field or customise them to healthy into your firm's workflow depending on your selected requirements.

ClearQuest provides the following aid in your software development atmosphere:

  • supports Microsoft entry, Sybase SQL anywhere, Microsoft SQL Server, Oracle relational databases, and IBM DB2
  • Integrates with IBM Rational ClearCase and Microsoft visible SourceSafe so you can affiliate change requests at once with adjustments on your evolving application
  • Integrates with Rational TeamTest, VisualTest, and the products now bundled as Rational PurifyPlus (Purify, PureCoverage, and Quantify), allowing you to put up trade requests to ClearQuest at once from these trying out equipment.
  • Works with enterprise Objects' Crystal experiences so you can create custom stories from ClearQuest facts
  • lets you combine with other ordinary home windows tools, comparable to Microsoft Excel and word, through an advanced regular Object mannequin (COM) interface
  • provides access to the Rational Unified method (RUP) through the ClearQuest extended aid menu
  • supports integration with all tools within the Rational group Unifying Platform (TUP) 1
  • provides seamless integration of ClearQuest into the Eclipse ambiance, through the ClearQuest client for Eclipse 2
  • For extra ClearQuest user questions, all the suggestions you will want can be found in the ClearQuest on-line aid on the IBM Rational site. administrators, however, will wish to track down copies of the following: ClearQuest unencumber Notes, installing Rational ClearQuest, Administering Rational ClearQuest, ClearQuest fashion designer Tutorial, the online help for ClearQuest fashion designer, and the ClearQuest API Reference.


    Actuate's business BIRT Product Line Can Now prolong IBM Rational ClearQuest reviews to improve Collaboration | killexams.com Real Questions and Pass4sure dumps

    Actuate enterprise a provider in delivering rich web applications with out Limits, and an IBM Premier business associate, lately introduced that Actuate's commercial BIRT product line can now prolong IBM Rational ClearQuest reviews to enrich collaboration, growing better visibility and control between software construction teams and superior assist for vital enterprise operations.

    Actuate congratulates IBM on the brand new levels of flexibility and insight that it's offering for software development groups with the addition of recent reporting and charting capabilities within the upcoming unlock of Rational ClearQuest 7.1. These capabilities make use of open source Eclipse BIRT (company Intelligence and Reporting equipment) technology, a proper–level Eclipse basis venture initiated and co–led with the aid of Actuate.

    The BIRT undertaking has delivered one of the most widely adopted company intelligence and reporting technologies with over five million downloads. IBM is a contributing member to the Eclipse BIRT assignment. BIRT–primarily based reporting offers an open, extensible reporting infrastructure for utility carriers, equivalent to IBM Rational utility.

    "With global challenge groups working in tandem to lessen expenses and improve application great, pace and agility are required to aid mission important company techniques," referred to Scott Hebner, vice president, advertising and marketing, IBM Rational application. "We work with groups like Actuate to increase the cost of open source equipment so our customers have the guide and products mandatory to convey world–classification software functions."

    This BeyeNETWORK information merchandise includes counsel from a contemporary press liberate by means of the business mentioned.


    IBM Rational ClearCase V6.15 and IBM Rational ClearQuest V6.15: New Passport knowledge half numbers available for z/OS customers | killexams.com Real Questions and Pass4sure dumps

    that you can use Passport capabilities® part numbers to order here items for z/OS®:

    IBM Rational® ClearCase® V6.15IBM Rational ClearQuest® V6.15Order these part numbers when there is an intention to purchase these items for management of assets on the z/OS platform. The useful operation and contours within these items stay unchanged. These part numbers provide the identical supply and authorization as different half numbers prior to now introduced. The difference is to establish the deliberate management platform. discuss with the certain application announcements listed within the Reference tips section for more assistance.

    This new ordering guidance is moreover the current Passport capabilities numbers used for all other systems.

    For additional info on IBM Rational ClearCase and IBM Rational ClearQuest items, discuss with software Announcement 203-277 , dated October 14, 2003.

    For greater counsel on IBM Rational products, visit

    http://www.ibm.com/application/rationalFor tips about the IBM Passport capabilities program, visit

    http://www.ibm.com/utility/passportadvantageRefer to software Announcement 203-277 , dated October 14, 2003.

    again to exact

    Availability date

    November 22, 2005: electronic utility deliveryNovember 22, 2005: Media and documentationTrademarks

    Passport potential, z/OS, ClearCase, Rational, and ClearQuest are registered emblems of international enterprise Machines organisation within the u.s. or other countries or both.

    other company, product, and service names may well be logos or service marks of others.

    again to precise

    Ordering guidance

    This product is simply accessible by means of Passport abilities®. It isn't accessible as shrinkwrap.

    Product suggestions

    Licensedfunction title Product neighborhood Product category

    Rational(R) application trade software ChangeClearCase(R) and Configuratn and Configuratnand ClearCase Mgt MgtMultiSite

    Rational application trade application ChangeClearCase and Configuratn and ConfiguratnChange Mgt MgtManagementSolution

    Rational software change application ChangeClearCase and Configuratn and ConfiguratnChange Mgt MgtManagementSolution

    Rational utility exchange application ChangeClearCase and Configuratn and ConfiguratnMultiSite Mgt Mgt

    Rational utility trade utility ChangeClearCase and Configuratn and ConfiguratnMgt Mgt

    Rational utility trade application ChangeClearQuest(R) and Configuratn and Configuratnand ClearQuest Mgt MgtMultiSite

    Rational application trade utility ChangeClearQuest and Configuratn and ConfiguratnMultiSite Mgt Mgt

    Rational application change application ChangeClearQuest and Configuratn and ConfiguratnMgt MgtCharge metrics definitions

    licensed person:

    an authorized consumer (person) is one and only one individual, laptop, program or machine with a selected id (identification) within or outdoor your commercial enterprise.

    A Proof of Entitlement (PoE) is facts of your authorization to make use of a software and is required for each and every person gaining access to the application or any part, application, characteristic, feature and/or capacity thereof, both at once or ultimately, through any means on behalf of the user in any manner.

    The software could be put in on one or greater computers, and accessed by numerous users given that a person authorization has been received for each particular person user.

    clients have enjoyable certain identity and IDs cannot be shared.An identification may establish one or greater connections and count number as a single consumer.An id may simplest be reassigned for the lengthy-term alternative of personnel, desktop, program, or equipment.Floating consumer

    You may utilize the program, together with installation of the program on diverse servers, on condition that use of the application occurs via a license server, and the whole number of concurrent clients doesn't exceed the full number of Floating user licenses got for the program.

    Passport abilities licensing

    Rational ClearCase

    PartProgram identify/description number

    Ratl ClearCase Floatuser zSeries(R) D56CKLLLic+SW Maint 12 MoRatl ClearCase Floatuser zSeries D56CLLLSW Maint Reinstate 12 MoRatl ClearCase Fltusr zSeries D56DZLLfrom Ratl Clearcaselt FltusrTrdup Lic+SW Maint 12 MoRatl ClearCase Fltusr zSeries D56E0LLfrom Bndld RatlCCLt Fltusr TrdupLic+SW Maint 12 MoRatl ClearCase Fltusr zSeries D56CMLLfrom aggressive exchange Up TrdupLic+SW Maint 12 MoRatl ClearCase Floatuser zSeries E028PLLAnnual SW Maint RnwlRational ClearCase Chnge Mgmt Soltn Entprse Ed

    PartProgram identify/description quantity

    Ratl ClearCase Chng Mgmt Solsn Ent Ed D56B9LLFltusr zSeries Lic+SW Maint 12 MoRatl ClearCase Chng Mgmt Solsn Ent Ed D56BALLFltusr zSeries SW Maint Reinstate 12 MoRatl CCCMSolEE Fltusr from Ratl D56DYLLChngMgmtSol Fltusr zSeries TrdupLic+SW Maint 12 MoRatl CCCMSolEE Fltusr zSeries D56BHLLfrom aggressive alternate Up TrdupLic+SW Maint 12 MoRatl ClearCase Chng Mgmt Solsn Ent Ed E028LLLFltusr zSeries Annual SW Maint RnwlRational ClearCase MultiSite®

    PartProgram identify/description number

    Ratl ClearCase MultiSite Floatuser D56CYLLzSeries Lic+SW Maint 12 MoRatl ClearCase MultiSite Floatuser D56CZLLzSeries SW Maint Reinstate 12 MoRatl CC MS Fltusr zSeries from D56D0LLCompetitive trade Up TrdupLic+SW Maint 12 MoRatl ClearCase MultiSite Floatuser E028RLLzSeries Annual SW Maint RnwlRational ClearCase and ClearCase MultiSite

    PartProgram name/description number

    Ratl ClearCase and ClearCase D56ADLLMultiSite Floatusr zSeriesLic+SW Maint 12 MoRatl ClearCase and ClearCase D56B2LLMultiSite Floatusr zSeries SWMaint Reinstate 12 MoRatl CC and CC MS Fltusr zSeries D56B7LLFrom competitive Tradeup TrdupLic+SW Maint 12 MoRatl ClearCase and ClearCase E028FLLMultiSite Floatusr zSeriesAnnual SW Maint RnwlRational ClearCase MS home windows(TM)

    PartProgram name/description quantity

    Ratl ClearCase exchange Mgmt Solutn D56C9LLFloatuser zSeries Lic+SW Maint 12 MoRatl ClearCase alternate Mgmt D56CALLSolutn Floatuser zSeries SWMaint Reinstate 12 MoRatl CC ChgMgt Sol Fltusr D56CCLLzSeries from aggressive TradeupTrdup Lic+SW Maint 12 MoRatl ClearCase alternate Mgmt Solutn E028MLLFloatuser zSeries Annual SW Maint RnwlRational ClearQuest

    PartProgram name/description quantity

    Ratl ClearQuest Floatuser D56DBLLzSeries Lic+SW Maint 12 MoRatl ClearQuest Floatuser D56DCLLzSeries SW Maint Reinstate 12 MoRatl ClearQuest Fltusr zSeries D56DKLLfrom Ratl ClearDDTS(R) Fltusr TrdupLic+SW Maint 12 MoRatl ClearQuest Fltusr zSeries D56DLLLfrom competitive alternate Up TrdupLic+SW Maint 12 MoRatl ClearQuest Floatuser E028XLLzSeries Annual SW Maint RnwlRatl ClearQuest licensed user D56DDLLzSeries Lic+SW Maint 12 MoRatl ClearQuest authorized consumer D56DELLzSeries SW Maint Reinstate 12 MoRatl ClearQuest Athusr zSeries D56DFLLfrom Ratl Clearddts Athusr TrdupLic+SW Maint 12 Mo

    PartProgram identify/description quantity

    Ratl Clearquest Athusr zSeries D56DGLLfrom competitive change Up TrdupLic+SW Maint 12 MoRatl Clearquest Fltusr zSeries D56RSLLfrom Ratl Clearquest AuthuszSeries TrdupLic+SW Maint 12 MoRatl ClearQuest approved user E028YLLzSeries Annual SW Maint RnwlRational ClearQuest MultiSite

    PartProgram name/description number

    Ratl ClearQuest MultiSite Floatusr D56DHLLzSeries Lic+SW Maint 12 MoRatl ClearQuest MultiSite Floatusr D56DILLzSeries SW Maint Reinstate 12 MoRatl CQ MS Fltusr zSeries from D56DJLLCompetitive trade Up TrdupLic+SW Maint 12 MoRatl ClearQuest MultiSite Floatusr E028ZLLzSeries Annual SW Maint RnwlRational ClearQuest and ClearQuest MultiSite

    PartProgram name/description number

    Ratl ClearQuest and ClearQuest D56CULLMultisite Floatusr zSeriesLic+SW Maint 12 MoRatl ClearQuest and ClearQuest D56CWLLMultisite Floatusr zSeries SWMaint Reinstate 12 MoRatl CQ and CQ MS Fltusr zSeries D56CXLLfrom aggressive Tradeup TrdupLic+SW Maint 12 MoRatl ClearQuest and ClearQuest E028QLLMultisite Floatusr zSeriesAnnual SW Maint RnwlPassport capabilities deliver

    PartProgram name/description number

    Ratl CC Chg Mgmt Sol V6.0.0Media Pack English U.S. home windows BT00RNA2000, home windows XP, Solaris (SunMicrosystems), home windows NT(TM), HP-UX11.x CD-ROM Digital Disk -- ISO9660 ordinary V6.0.0

    Ratl CC Chg Mgt Sol EE V6.0.0Media Pack English U.S. home windows BT00MNA2000, windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 regular V6.0.0

    Ratl CC MultiSite V6.0.0Media Pack English U.S. windows BT00PNA2000, home windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 regular V6.0.0

    PartProgram name/description quantity

    Ratl CC and MultiSite V6.0.0Media Pack English U.S. home windows BT00QNA2000, home windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 commonplace V6.0.0

    Ratl CQ MultiSite V6.0.0Media Pack English U.S. windows BT00UNA2000, windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 commonplace V6.0.0

    Ratl CQ and MultiSite V6.0.0Media Pack English U.S. home windows BT00VNA2000, home windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 standard V6.0.0

    Ratl ClearCase V6.0.0Media Pack English U.S. home windows BT00LNA2000, home windows XP, Solaris (SunMicrosystems), windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 usual V6.0.0

    Ratl ClearQuest V6.0.0Media Pack English U.S. windows BT00TNA2000, windows XP, Solaris (SunMicrosystems), home windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 regular V6.0.0Passport competencies client: Media pack entitlement detailsCustomers with lively preservation or subscription for the items listed below are entitled to obtain the corresponding media pack.

    Ratl CC Chg Mgmt Sol V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CC Chg Mgmt Sol BT00RNAClearCase English U.S. WindowsCMS 2000, windows XP,Floating Solaris (SunUser Microsystems),zSeries home windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC Chg Mgt Sol EE V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description quantity

    Rational Ratl CC Chg Mgt Sol BT00MNAClearCase EE English americaCMS windows 2000,enterprise home windows XP,Ed Solaris (SunFloating Microsystems),consumer home windows NT, HP-UXzSeries 11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description quantity

    Rational Ratl CC MultiSite BT00PNAClearCase English U.S. WindowsMultiSite 2000, windows XP,Floating Solaris (SunUser Microsystems),zSeries windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC and MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description quantity

    Rational Ratl CC and MultiSite BT00QNAClearCase English U.S. Windowsand 2000, windows XP,ClearCase Solaris (SunMultisite Microsystems),Floatusr windows NT, HP-UXzSeries 11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CQ MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description quantity

    Rational Ratl CQ MultiSite BT00UNAClearQuest English U.S. WindowsMultiSite 2000, home windows XP,Floating Solaris (SunUser Microsystems),zSeries windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CQ and MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CQ and MultiSite BT00VNAClearQuest & English U.S. WindowsClearQuest 2000, home windows XP,MultiSite Solaris (SunFloatUser Microsystems),zSeries windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl ClearCase V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl ClearCase BT00LNAClearCase English U.S. WindowsFloating 2000, windows XP,consumer Solaris (SunzSeries Microsystems),windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl ClearQuest V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl ClearQuest BT00TNAClearQuest English U.S. WindowsFloating 2000, home windows XP,consumer Solaris (SunzSeries Microsystems),windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardCross platform product to be used on zSeriesOrder the half numbers under when there is an intention to purchase this cross platform product for deployment on zSeries/S/390® platform. This set of half numbers offers the identical supply and authorization because the other set during this announcement. The difference is to identify the deliberate deployment platform.

    PartProgram name/description number

    Ratl CC and CC MultiSite D56B2LLFloatUsr zSeries SW MaintenanceReinstatemt 12 MoRatl CC and CC MultiSite FloatUsr E028FLLzSeries SW upkeep Annual RenewalRatl CC and CC MultiSite D56ADLLFloatUsr zSeries License & SWMaintenance 12 Mo

    PartProgram identify/description number

    Ratl CCCMSolEE FltUsr fr Ratl D531BLLChngMgmtSol FltUsr TrdUp Lic &SW Maint 12 MoRatl CCCMSolEE FltUsr from D537XLLCompetitive TrdUp Lic & SWMaintenance 12 MonthsRatl CCCMSolEE FltUsr zSeries fr D56BHLLCompetitive Tradeup Lic & SWMaint 12 MoRatl CCCMSolEE FltUsr fr Ratl D56DYLLChngMgmtSol FltUsr zSeries Lic &SWMaint 12MoRatl CC Chg Mgt Sol EE FltUsr zSeries D56B9LLLicense & SW upkeep 12 MonthsRatl CC Chg Mgt Sol EE FltUsr zSeries E028LLLSW maintenance Annual RenewalRatl CC Chg Mgt Sol EE FltUsr D56BALLzSeries SW MaintenanceReinstatement 12 MoRatl CC Chg Mgmt Sol FloatUser D56CALLzSeries SW MaintenanceReinstatement 12 MoRatl CC Chg Mgmt Sol FloatUser zSeries E028MLLSW renovation Annual RenewalRatl CC Chg Mgmt Sol Floating D56C9LLUser zSeries Lic & SWMaintenance 12 MonthsRatl CC MultiSite Floating person E028RLLzSeries SW Maint Annual RenewalRatl CC MultiSite Floating consumer D56CZLLzSeries SW MaintenanceReinstatement 12 MoRatl CC MultiSite Floating user zSeries D56CYLLLicense & SW upkeep 12 MonthsRatl CC FltUsr from Bndld Ratl CCLt D5318LLFltUsr Tradeup Lic & SW Maint 12 MoRatl CC FltUsr from competitive Tradeup D537WLLLicense & SW maintenance 12 MonthsRatl ClearCase FltUsr zSeries fr D56CMLLCompetitive TrdUp Lic & SW Maint 12 MoRatl CC FltUsr fr Ratl CC Lt FltUsr D5317LLTrdUp Lic & SW Maint 12 MoRatl CC FltUsr zSeries fr Ratl CCLt D56DZLLFltUsr TrdUp Lic & SW Maint 12 MoRatl ClearCase FltUsr zSeries fr Bndld D56E0LLRatlCClt FltUsr Lic & SW Maint 12 MoRatl ClearCase Floating users zSeries E028PLLSW maintenance Annual RenewalRatl ClearCase waft user zSeries D56CKLLLicense & SW upkeep 12 MonthsRatl ClearCase Floating clients D56CLLLzSeries SW MaintenanceReinstatement 12 MoRatl CQ and CQ MS FltUsr zSeries D56CWLLSW preservation Reinstatement 12Ratl CQ and CQ MS Floating Usr zSeries D56CULLLicense & SW protection 12 MoRatl CQ and CQ MS Floating users E028QLLzSeries SW protection Annual RenewalRatl CQ MS Floating clients D56DILLzSeries SW MaintenanceReinstatement 12 MonthsRatl CQ MS Floating users zSeries E028ZLLSW upkeep Annual RenewalRatl CQ MS Floating users zSeries D56DHLLLicense & SW protection 12 MonthsRatl ClearQuest authorized users D56DFLLLicense & SW preservation 12 MonthsRatl ClearQuest licensed clients D56DGLLLicense & SW upkeep 12 months

    PartProgram identify/description quantity

    Ratl CQ Floating clients zSeries E028XLLSW preservation Annual RenewalRatl ClearQuest authorized D56DDLLUsers zSeries License & SWMaintenance 12 MoRatl ClearQuest Floating users D56DCLLzSeries SW MaintenanceReinstatement 12 Mo

    back to desirable

    terms and conditions

    This product is barely attainable by the use of Passport abilities. It isn't purchasable as shrinkwrap.

    again to suitable

    IBM digital functions

    IBM global capabilities has converted its beginning of hardware and software guide capabilities to position you on the highway to higher methods availability. IBM electronic services is an internet-enabled answer that offers you with an exclusive, no additional cost enhancement to the carrier and support on the IBM . be sure to improvement from improved device availability because of quicker difficulty resolution and pre-emptive monitoring. IBM electronic features is constructed from two separate but complementary points: IBM digital functions information page and IBM electronic carrier Agent(TM).

    IBM electronic services information web page provides you with a single web entry point that replaces the diverse entry points historically used by means of valued clientele to access IBM internet features and aid. by using the information page, it allows for you to gain less demanding access to IBM materials for advice in resolving technical issues.

    The IBM digital service Agent is not any further charge software that resides in your IBM system. it's designed to proactively computer screen routine and transmit gadget stock tips to IBM on a periodic consumer-described timetable. The IBM electronic service Agent tracks gadget inventory, hardware error logs and efficiency assistance. If the server is beneath a existing IBM renovation provider contract or within the IBM warranty duration, the provider Agent instantly reports hardware complications to IBM. Early abilities about skills problems allows IBM to give proactive provider that maintains larger gadget availability and efficiency. furthermore, information accrued during the provider Agent could be made attainable to IBM service aid representatives when they are assisting answer your questions or diagnosing problems.

    To learn how IBM digital capabilities can give you the results you want, talk over with:

    http://www.ibm.com/help/electronicto learn how IBM electronic features can be just right for you.

    back to accurate

    prices

    The charges are unchanged by means of this announcement.

    international FinancingIBM global Financing offers aggressive financing to credit score-certified valued clientele to help them in acquiring IT options. Our offerings encompass financing for IT acquisition, together with hardware, application and services, both from IBM and other manufacturers or carriers. offerings (for all consumer segments: small, medium and massive commercial enterprise), costs, terms, and availability can fluctuate with the aid of nation. Contact your native IBM international Financing corporation or talk over with the internet at

    http://www.ibm.com/financingUse the "opt for a country" Menu, to find a contact to your region (or nation).

    logos

    electronic service Agent is a trademark of overseas enterprise Machines agency in the united states or different nations or both.

    Passport skills, ClearCase, Rational, ClearQuest, zSeries, ClearCase MultiSite, ClearDDTS, and S/390 are registered logos of overseas company Machines company within the u.s. or different countries or both.

    home windows and windows NT are emblems of Microsoft business enterprise.

    different business, product, and repair names may be logos or provider marks of others.

    related Thomas business update Thomas For Industry

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    Rational Clearquest

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    Introduction to Implementing IBM® Rational® ClearQuest®: An End-to-End Deployment Guide | killexams.com real questions and Pass4sure dumps

    This chapter offers a quick overview of the major activities you'll need to know to move around the inside of IBM Rational ClearQuest.

    This chapter is from the book 

    What kind of consumer are you? Are you the kind who buys a new product off the shelf, takes it home, carefully unpacks the product and accessories, and then begins to meticulously read through the instructions or user manual? No, of course not. That's a rare person, one who should be watched closely and not trusted with sharp objects.

    Most of us react to the purchase of a new product much the way a four-year-old reacts to a freshly wrapped present on Christmas morning: We tear right into it. And so you may find yourself sitting on top of a newly installed defect-tracking system, proud of your team's accomplishment, but still a bit foggy on how the thing actually works. So, let's walk through some of the basics of ClearQuest navigation.

    By no means is this chapter a comprehensive list of all the features and functions and doodads included in your ClearQuest release; rather, this is just a quick overview of the major activities you'll need to know to move around the inside of the application.

    ClearQuest is a customizable defect- and change-tracking system, designed for working within a dynamic environment that requires steady workflows but also offers the ability to change on the fly. However, using the application itself is not too complicated. ClearQuest can manage every kind of change activity associated with software development—even with the base install.

    As you grow familiar with its capabilities, you can begin to customize the application and realize its full potential. It shortens development lifecycles by unifying your entire team around a single process for defects, enhancements, and artifact modifications, as shown in the following examples.

  • Development engineers can identify and prioritize action items that deal with their sections of the code.
  • Test engineers can track the status and resolution of change requests to verify software quality.
  • Project managers can get an overview of the effort, allowing them to better allocate development resources, streamline workflow, and accurately determine release dates.
  • Administrators can integrate with ClearCase or another existing tool and customize it to fit the organizational needs.
  • For a complete and comprehensive overview of how to use ClearQuest, you're going to need to break the plastic seal on your user manual and commit yourself to some in-depth (and viscerally stimulating) reading. Or you can trap your team's ClearQuest administrator in the hallway and grill him or her for answers to all of your problems (most of which should probably relate to ClearQuest).

    For the four-year-olds at heart, grab a bar of chocolate and settle down to read this chapter. At least it will provide you with the basics, and then you can move on to more complex topics at your leisure.

    [T.4.1] As you've probably already discovered, ClearQuest includes multiple interfaces into your data repository, for streamlined and consistent submission of change requests and easy access to the data within the underlying databases. With any standard installation, your system will include a complete change request lifecycle solution, which will allow your team to get up and running quickly. Right out of the box, ClearQuest allows you to immediately begin tracking your critical activities, such as assignment of tasks, prioritization of enhancements, and the all-important allocation of your limited resources.

    [A.4.1] For those of you with a more robust set of applications in your change management ecosystem, ClearQuest also provides integration with those critical applications and management systems, such as ClearCase and Unified Change Management (UCM). Whether you are accessing ClearQuest from Windows, UNIX, or the web client, the basic capabilities remain the same: Users can submit change requests, view and modify existing records, and create and run queries.

    Digging a little deeper into the mechanics, ClearQuest uses a three-tier architecture, as shown in Figure 4-1.

    The first tier includes the various ClearQuest clients. Of course, for the web component, you will need to use a supported web browser. For the e-mail client, your administrator will need to configure the environment to allow ClearQuest requests through your e-mail server. To allow the ClearQuest e-mail reader to pull information into the systems, you'll also need to set up a dedicated e-mail account for ClearQuest. (ClearQuest supports Apache/Rational Web Server.)

    The second tier includes the core ClearQuest functions, including application logic and business rules. These APIs implement your specified business rules and regulate all access to the ClearQuest database.

    The third tier is a relational database where ClearQuest stores change requests and metadata, such as user tables.

    Future chapters provide more information on how to link existing systems to ClearQuest and how to further integrate ClearQuest within your change management ecosystem.


    Actuate's Commercial BIRT Product Line Can Now Extend IBM Rational ClearQuest Reports to Improve Collaboration | killexams.com real questions and Pass4sure dumps

    Actuate Corporation a provider in delivering Rich Internet Applications Without Limits, and an IBM Premier Business Partner, recently announced that Actuate's commercial BIRT product line can now extend IBM Rational ClearQuest reports to improve collaboration, creating better visibility and control between software development teams and superior support for critical business operations.

    Actuate congratulates IBM on the new levels of flexibility and insight that it is providing for software development teams with the addition of new reporting and charting capabilities in the upcoming release of Rational ClearQuest 7.1. These capabilities make use of open source Eclipse BIRT (Business Intelligence and Reporting Tools) technology, a top–level Eclipse Foundation project initiated and co–led by Actuate.

    The BIRT project has delivered one of the most widely adopted business intelligence and reporting technologies with over five million downloads. IBM is a contributing member to the Eclipse BIRT project. BIRT–based reporting provides an open, extensible reporting infrastructure for software vendors, such as IBM Rational software.

    "With global project teams working in tandem to lower costs and improve software quality, speed and agility are required to support mission critical business processes," said Scott Hebner, Vice President, Marketing, IBM Rational Software. "We work with companies like Actuate to enhance the value of open source tools so our customers have the support and products needed to deliver world–class software applications."

    This BeyeNETWORK news item contains information from a recent press release by the company mentioned.


    IBM Rational ClearCase V6.15 and IBM Rational ClearQuest V6.15: New Passport Advantage part numbers available for z/OS customers | killexams.com real questions and Pass4sure dumps

    You can use Passport Advantage® part numbers to order the following products for z/OS®:

    IBM Rational® ClearCase® V6.15IBM Rational ClearQuest® V6.15Order these part numbers when there is an intention to acquire these products for management of assets on the z/OS platform. The functional operation and features within these products remain unchanged. These part numbers provide the identical supply and authorization as other part numbers previously announced. The distinction is to identify the planned management platform. Refer to the specific software announcements listed in the Reference information section for more information.

    This new ordering information is in addition to the existing Passport Advantage numbers used for all other platforms.

    For additional information on IBM Rational ClearCase and IBM Rational ClearQuest products, refer to Software Announcement 203-277 , dated October 14, 2003.

    For more information on IBM Rational products, visit

    http://www.ibm.com/software/rationalFor information about the IBM Passport Advantage program, visit

    http://www.ibm.com/software/passportadvantageRefer to Software Announcement 203-277 , dated October 14, 2003.

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    Availability date

    November 22, 2005: Electronic software deliveryNovember 22, 2005: Media and documentationTrademarks

    Passport Advantage, z/OS, ClearCase, Rational, and ClearQuest are registered trademarks of International Business Machines Corporation in the United States or other countries or both.

    Other company, product, and service names may be trademarks or service marks of others.

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    Ordering information

    This product is only available via Passport Advantage®. It is not available as shrinkwrap.

    Product information

    Licensedfunction title Product group Product category

    Rational(R) Software Change Software ChangeClearCase(R) and Configuratn and Configuratnand ClearCase Mgt MgtMultiSite

    Rational Software Change Software ChangeClearCase and Configuratn and ConfiguratnChange Mgt MgtManagementSolution

    Rational Software Change Software ChangeClearCase and Configuratn and ConfiguratnChange Mgt MgtManagementSolution

    Rational Software Change Software ChangeClearCase and Configuratn and ConfiguratnMultiSite Mgt Mgt

    Rational Software Change Software ChangeClearCase and Configuratn and ConfiguratnMgt Mgt

    Rational Software Change Software ChangeClearQuest(R) and Configuratn and Configuratnand ClearQuest Mgt MgtMultiSite

    Rational Software Change Software ChangeClearQuest and Configuratn and ConfiguratnMultiSite Mgt Mgt

    Rational Software Change Software ChangeClearQuest and Configuratn and ConfiguratnMgt MgtCharge metrics definitions

    Authorized User:

    An Authorized User (User) is one and only one individual, machine, program or device with a specific identity (ID) within or outside your enterprise.

    A Proof of Entitlement (PoE) is evidence of your authorization to use a program and is required for each User accessing the program or any component, application, feature, function and/or capability thereof, either directly or indirectly, through any means on behalf of the User in any manner.

    The program may be installed on one or more computers, and accessed by multiple Users provided that a User authorization has been obtained for each individual User.

    Users have unique specific identity and IDs cannot be shared.An ID may establish one or more connections and count as a single User.An ID may only be reassigned for the long-term replacement of personnel, machine, program, or device.Floating User

    You may utilize the program, including installation of the program on multiple servers, provided that use of the program occurs via a license server, and the total number of concurrent users does not exceed the total number of Floating User licenses obtained for the Program.

    Passport Advantage licensing

    Rational ClearCase

    PartProgram name/description number

    Ratl ClearCase Floatuser zSeries(R) D56CKLLLic+SW Maint 12 MoRatl ClearCase Floatuser zSeries D56CLLLSW Maint Reinstate 12 MoRatl ClearCase Fltusr zSeries D56DZLLfrom Ratl Clearcaselt FltusrTrdup Lic+SW Maint 12 MoRatl ClearCase Fltusr zSeries D56E0LLfrom Bndld RatlCCLt Fltusr TrdupLic+SW Maint 12 MoRatl ClearCase Fltusr zSeries D56CMLLfrom Competitive Trade Up TrdupLic+SW Maint 12 MoRatl ClearCase Floatuser zSeries E028PLLAnnual SW Maint RnwlRational ClearCase Chnge Mgmt Soltn Entprse Ed

    PartProgram name/description number

    Ratl ClearCase Chng Mgmt Solsn Ent Ed D56B9LLFltusr zSeries Lic+SW Maint 12 MoRatl ClearCase Chng Mgmt Solsn Ent Ed D56BALLFltusr zSeries SW Maint Reinstate 12 MoRatl CCCMSolEE Fltusr from Ratl D56DYLLChngMgmtSol Fltusr zSeries TrdupLic+SW Maint 12 MoRatl CCCMSolEE Fltusr zSeries D56BHLLfrom Competitive Trade Up TrdupLic+SW Maint 12 MoRatl ClearCase Chng Mgmt Solsn Ent Ed E028LLLFltusr zSeries Annual SW Maint RnwlRational ClearCase MultiSite®

    PartProgram name/description number

    Ratl ClearCase MultiSite Floatuser D56CYLLzSeries Lic+SW Maint 12 MoRatl ClearCase MultiSite Floatuser D56CZLLzSeries SW Maint Reinstate 12 MoRatl CC MS Fltusr zSeries from D56D0LLCompetitive Trade Up TrdupLic+SW Maint 12 MoRatl ClearCase MultiSite Floatuser E028RLLzSeries Annual SW Maint RnwlRational ClearCase and ClearCase MultiSite

    PartProgram name/description number

    Ratl ClearCase and ClearCase D56ADLLMultiSite Floatusr zSeriesLic+SW Maint 12 MoRatl ClearCase and ClearCase D56B2LLMultiSite Floatusr zSeries SWMaint Reinstate 12 MoRatl CC and CC MS Fltusr zSeries D56B7LLFrom Competitive Tradeup TrdupLic+SW Maint 12 MoRatl ClearCase and ClearCase E028FLLMultiSite Floatusr zSeriesAnnual SW Maint RnwlRational ClearCase MS Windows(TM)

    PartProgram name/description number

    Ratl ClearCase Change Mgmt Solutn D56C9LLFloatuser zSeries Lic+SW Maint 12 MoRatl ClearCase Change Mgmt D56CALLSolutn Floatuser zSeries SWMaint Reinstate 12 MoRatl CC ChgMgt Sol Fltusr D56CCLLzSeries from Competitive TradeupTrdup Lic+SW Maint 12 MoRatl ClearCase Change Mgmt Solutn E028MLLFloatuser zSeries Annual SW Maint RnwlRational ClearQuest

    PartProgram name/description number

    Ratl ClearQuest Floatuser D56DBLLzSeries Lic+SW Maint 12 MoRatl ClearQuest Floatuser D56DCLLzSeries SW Maint Reinstate 12 MoRatl ClearQuest Fltusr zSeries D56DKLLfrom Ratl ClearDDTS(R) Fltusr TrdupLic+SW Maint 12 MoRatl ClearQuest Fltusr zSeries D56DLLLfrom Competitive Trade Up TrdupLic+SW Maint 12 MoRatl ClearQuest Floatuser E028XLLzSeries Annual SW Maint RnwlRatl ClearQuest Authorized User D56DDLLzSeries Lic+SW Maint 12 MoRatl ClearQuest Authorized User D56DELLzSeries SW Maint Reinstate 12 MoRatl ClearQuest Athusr zSeries D56DFLLfrom Ratl Clearddts Athusr TrdupLic+SW Maint 12 Mo

    PartProgram name/description number

    Ratl Clearquest Athusr zSeries D56DGLLfrom Competitive Trade Up TrdupLic+SW Maint 12 MoRatl Clearquest Fltusr zSeries D56RSLLfrom Ratl Clearquest AuthuszSeries TrdupLic+SW Maint 12 MoRatl ClearQuest Authorized User E028YLLzSeries Annual SW Maint RnwlRational ClearQuest MultiSite

    PartProgram name/description number

    Ratl ClearQuest MultiSite Floatusr D56DHLLzSeries Lic+SW Maint 12 MoRatl ClearQuest MultiSite Floatusr D56DILLzSeries SW Maint Reinstate 12 MoRatl CQ MS Fltusr zSeries from D56DJLLCompetitive Trade Up TrdupLic+SW Maint 12 MoRatl ClearQuest MultiSite Floatusr E028ZLLzSeries Annual SW Maint RnwlRational ClearQuest and ClearQuest MultiSite

    PartProgram name/description number

    Ratl ClearQuest and ClearQuest D56CULLMultisite Floatusr zSeriesLic+SW Maint 12 MoRatl ClearQuest and ClearQuest D56CWLLMultisite Floatusr zSeries SWMaint Reinstate 12 MoRatl CQ and CQ MS Fltusr zSeries D56CXLLfrom Competitive Tradeup TrdupLic+SW Maint 12 MoRatl ClearQuest and ClearQuest E028QLLMultisite Floatusr zSeriesAnnual SW Maint RnwlPassport Advantage Supply

    PartProgram name/description number

    Ratl CC Chg Mgmt Sol V6.0.0Media Pack English U.S. Windows BT00RNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT(TM), HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl CC Chg Mgt Sol EE V6.0.0Media Pack English U.S. Windows BT00MNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl CC MultiSite V6.0.0Media Pack English U.S. Windows BT00PNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    PartProgram name/description number

    Ratl CC and MultiSite V6.0.0Media Pack English U.S. Windows BT00QNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl CQ MultiSite V6.0.0Media Pack English U.S. Windows BT00UNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl CQ and MultiSite V6.0.0Media Pack English U.S. Windows BT00VNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl ClearCase V6.0.0Media Pack English U.S. Windows BT00LNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0

    Ratl ClearQuest V6.0.0Media Pack English U.S. Windows BT00TNA2000, Windows XP, Solaris (SunMicrosystems), Windows NT, HP-UX11.x CD-ROM Digital Disk -- ISO9660 Standard V6.0.0Passport Advantage customer: Media pack entitlement detailsCustomers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

    Ratl CC Chg Mgmt Sol V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CC Chg Mgmt Sol BT00RNAClearCase English U.S. WindowsCMS 2000, Windows XP,Floating Solaris (SunUser Microsystems),zSeries Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC Chg Mgt Sol EE V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CC Chg Mgt Sol BT00MNAClearCase EE English U.S.CMS Windows 2000,Enterprise Windows XP,Ed Solaris (SunFloating Microsystems),User Windows NT, HP-UXzSeries 11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CC MultiSite BT00PNAClearCase English U.S. WindowsMultiSite 2000, Windows XP,Floating Solaris (SunUser Microsystems),zSeries Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CC and MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CC and MultiSite BT00QNAClearCase English U.S. Windowsand 2000, Windows XP,ClearCase Solaris (SunMultisite Microsystems),Floatusr Windows NT, HP-UXzSeries 11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CQ MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CQ MultiSite BT00UNAClearQuest English U.S. WindowsMultiSite 2000, Windows XP,Floating Solaris (SunUser Microsystems),zSeries Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl CQ and MultiSite V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl CQ and MultiSite BT00VNAClearQuest & English U.S. WindowsClearQuest 2000, Windows XP,MultiSite Solaris (SunFloatUser Microsystems),zSeries Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl ClearCase V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl ClearCase BT00LNAClearCase English U.S. WindowsFloating 2000, Windows XP,User Solaris (SunzSeries Microsystems),Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardRatl ClearQuest V6.0.0

    Entitledmaintenanceofferings Media packs Partdescription description number

    Rational Ratl ClearQuest BT00TNAClearQuest English U.S. WindowsFloating 2000, Windows XP,User Solaris (SunzSeries Microsystems),Windows NT, HP-UX11.x CD-ROM DigitalDisk -- ISO 9660StandardCross platform product for use on zSeriesOrder the part numbers below when there is an intention to acquire this cross platform product for deployment on zSeries/S/390® platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.

    PartProgram name/description number

    Ratl CC and CC MultiSite D56B2LLFloatUsr zSeries SW MaintenanceReinstatemt 12 MoRatl CC and CC MultiSite FloatUsr E028FLLzSeries SW Maintenance Annual RenewalRatl CC and CC MultiSite D56ADLLFloatUsr zSeries License & SWMaintenance 12 Mo

    PartProgram name/description number

    Ratl CCCMSolEE FltUsr fr Ratl D531BLLChngMgmtSol FltUsr TrdUp Lic &SW Maint 12 MoRatl CCCMSolEE FltUsr from D537XLLCompetitive TrdUp Lic & SWMaintenance 12 MonthsRatl CCCMSolEE FltUsr zSeries fr D56BHLLCompetitive Tradeup Lic & SWMaint 12 MoRatl CCCMSolEE FltUsr fr Ratl D56DYLLChngMgmtSol FltUsr zSeries Lic &SWMaint 12MoRatl CC Chg Mgt Sol EE FltUsr zSeries D56B9LLLicense & SW Maintenance 12 MonthsRatl CC Chg Mgt Sol EE FltUsr zSeries E028LLLSW Maintenance Annual RenewalRatl CC Chg Mgt Sol EE FltUsr D56BALLzSeries SW MaintenanceReinstatement 12 MoRatl CC Chg Mgmt Sol FloatUser D56CALLzSeries SW MaintenanceReinstatement 12 MoRatl CC Chg Mgmt Sol FloatUser zSeries E028MLLSW Maintenance Annual RenewalRatl CC Chg Mgmt Sol Floating D56C9LLUser zSeries Lic & SWMaintenance 12 MonthsRatl CC MultiSite Floating User E028RLLzSeries SW Maint Annual RenewalRatl CC MultiSite Floating User D56CZLLzSeries SW MaintenanceReinstatement 12 MoRatl CC MultiSite Floating User zSeries D56CYLLLicense & SW Maintenance 12 MonthsRatl CC FltUsr from Bndld Ratl CCLt D5318LLFltUsr Tradeup Lic & SW Maint 12 MoRatl CC FltUsr from Competitive Tradeup D537WLLLicense & SW Maintenance 12 MonthsRatl ClearCase FltUsr zSeries fr D56CMLLCompetitive TrdUp Lic & SW Maint 12 MoRatl CC FltUsr fr Ratl CC Lt FltUsr D5317LLTrdUp Lic & SW Maint 12 MoRatl CC FltUsr zSeries fr Ratl CCLt D56DZLLFltUsr TrdUp Lic & SW Maint 12 MoRatl ClearCase FltUsr zSeries fr Bndld D56E0LLRatlCClt FltUsr Lic & SW Maint 12 MoRatl ClearCase Floating Users zSeries E028PLLSW Maintenance Annual RenewalRatl ClearCase Float User zSeries D56CKLLLicense & SW Maintenance 12 MonthsRatl ClearCase Floating Users D56CLLLzSeries SW MaintenanceReinstatement 12 MoRatl CQ and CQ MS FltUsr zSeries D56CWLLSW Maintenance Reinstatement 12Ratl CQ and CQ MS Floating Usr zSeries D56CULLLicense & SW Maintenance 12 MoRatl CQ and CQ MS Floating Users E028QLLzSeries SW Maintenance Annual RenewalRatl CQ MS Floating Users D56DILLzSeries SW MaintenanceReinstatement 12 MonthsRatl CQ MS Floating Users zSeries E028ZLLSW Maintenance Annual RenewalRatl CQ MS Floating Users zSeries D56DHLLLicense & SW Maintenance 12 MonthsRatl ClearQuest Authorized Users D56DFLLLicense & SW Maintenance 12 MonthsRatl ClearQuest Authorized Users D56DGLLLicense & SW Maintenance 12 Months

    PartProgram name/description number

    Ratl CQ Floating Users zSeries E028XLLSW Maintenance Annual RenewalRatl ClearQuest Authorized D56DDLLUsers zSeries License & SWMaintenance 12 MoRatl ClearQuest Floating Users D56DCLLzSeries SW MaintenanceReinstatement 12 Mo

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    Terms and conditions

    This product is only available via Passport Advantage. It is not available as shrinkwrap.

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    IBM Electronic Services

    IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no additional charge enhancement to the service and support on the IBM . You should benefit from greater system availability due to faster problem resolution and pre-emptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent(TM).

    IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

    The IBM Electronic Service Agent is no additional charge software that resides on your IBM system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

    To learn how IBM Electronic Services can work for you, visit:

    http://www.ibm.com/support/electronicto learn how IBM Electronic Services can work for you.

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    Prices

    The charges are unchanged by this announcement.

    Global FinancingIBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Our offerings include financing for IT acquisition, including hardware, software and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web at

    http://www.ibm.com/financingUse the "Select a Country" Menu, to find a contact in your location (or country).

    Trademarks

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    Passport Advantage, ClearCase, Rational, ClearQuest, zSeries, ClearCase MultiSite, ClearDDTS, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.

    Windows and Windows NT are trademarks of Microsoft Corporation.

    Other company, product, and service names may be trademarks or service marks of others.

    Related Thomas Industry Update Thomas For Industry


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