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000-240 IBM Sterling Configurator V9.1 Deployment

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000-240 exam Dumps Source : IBM Sterling Configurator V9.1 Deployment

Test Code : 000-240
Test Name : IBM Sterling Configurator V9.1 Deployment
Vendor Name : IBM
Q&A : 112 Real Questions

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IBM IBM Sterling Configurator V9.1

IBM: should large Blue Be Singing The Blues? | killexams.com Real Questions and Pass4sure dumps

No outcomes found, try new keyword!but, I feel this misses the nature of IBM’s business and its customers. I don’t suppose a proper 10 financial institution will jump to a cloud database solution any time soon. They want IBM’s legacy mainframe equipment paire...

IBM Certification book: Overview and profession Paths | killexams.com Real Questions and Pass4sure dumps

The international enterprise Machines business enterprise, more suitable wide-spread easily as IBM, is a global leader in IT items and functions. It covers IT comprehensively, encompassing enterprise purposes, middleware and working programs, computing systems, storage, cloud computing, and company analytics.

IBM grew to become known as large Blue, absolutely because of the color of its mainframes in the late Sixties. a few of IBM's finest-prevalent product manufacturers include B2, Lotus, Tivoli and WebSphere. today, the business is making its identify prevalent with Watson, IBM's cognitive know-how.

IBM certification software overview

an organization as enormous, greatly followed and revered as IBM is bound to have a smartly-developed certification program, and indeed it does. The IBM expert Certification software boasts virtually 300 credentials.

in the past, IBM categorized its certifications in accordance with utility, hardware, IBM PureSystems, solutions and "other." while individual certifications may additionally nonetheless fall into these accepted classes, certification classifications have been revamped to extra intently align with the company's product portfolio. IBM at the moment classifies its certifications throughout eleven leading categories:

  • Analytics
  • Cloud
  • Cognitive solutions
  • Commerce
  • global Financing
  • global expertise services
  • protection
  • systems
  • Watson
  • Watson health
  • Watson cyber web of things
  • Certifications are geared toward IT gurus who put in force, support or sell IBM items on the associate, professional and advanced knowledgeable (together with knowledgeable) tiers. Most certifications will also be achieved by passing one or two assessments concentrated on a particular IBM utility, equipment or carrier, youngsters some expert-stage certs require as much as five assessments.

    IBM tests and retake policy

    IBM certification assessments are delivered via Pearson VUE trying out centers. An examination can also last 60 to a hundred and fifty minutes, consist of anywhere from 22 to 97 questions, and value $one hundred to $200. exam particulars range significantly throughout certifications, so we deliver simplest excessive/low tips here, and exam costs can also alternate as of the primary day of any calendar yr. examination fees also vary via geography, so candidates need to assess prices for his or her localities.

    A candidate who fails an exam the primary time can also retake it as quickly as feasible however have to wait 30 days earlier than making subsequent attempts. To assist defray costs, IBM occasionally presents a Take It once more promotion during which candidates can retake an exam without charge in the event that they fail the primary effort. IBM has also been known to present checks for free at events such as InterConnect 2017. Seating is frequently limited, so interested professionals should try event offerings and register early.

    IBM makes navigating certification handy with webpages dedicated to its certification technique, along with one-cease searching for look at various suggestions (exam identify and number, linked certification, number of questions, exam length, passing score requirements, plus hyperlinks to the particular person exam page) and straightforward-to-locate exam pricing.

    here sections provide a high-stage view of IBM certifications in each and every of the main classes.

    IBM Analytics

    featuring greater than 100 certifications, IBM Analytics is IBM's largest certification class, reflecting the becoming trade use of analytics and IBM's leadership during this area. Analytics certifications are designed for specialists working with IBM solutions for efficiency management and enterprise intelligence.

    IBM presents Analytics certifications in 4 areas: Cloud content functions, Cognos Analytics, Collaboration options and Social company, and Platform Analytics. whereas there is a few overlap amongst items, each awareness area aspects credentials in distinct portions of the IBM Analytics product portfolio:

  • Analytics Cloud content features: comprises credentials for content material supervisor onDemand, Datacap (Datacap Taskmaster trap), enterprise information, FileNet (business procedure manager and content manager), Case supervisor, content Collector, content Navigator and Case basis
  • Cognos Analytics: focused entirely on Cognos-connected credentials, together with Cognos TM1, Cognos TM1 statistics analysis, risk assistance Governance for BI, Cognos BI, BI reviews and Multidimensional stories, BI information Warehouse, BI Metadata fashions, BI OLAP fashions, BI Scorecards, and BI Controller
  • Analytic Platform: comprises credentials for DB2, Cognos, PureData system, Informix, SPSS, InfoSphere, massive statistics and Apache Spark
  • IBM Collaboration options and Social business: Credentials focus on social business options reminiscent of Lotus Notes and Domino, Connections and Connections Cloud, Sametime, Social company, OpenSocial, and SmartCloud Notes Hybrid
  • IBM offers Analytics credentials from entry stage to professional.

    IBM Cloud

    previously IBM Cloud and Mobility, the IBM Cloud certification portfolio has grown exponentially and now presents greater than 70 certifications, making it IBM's 2d biggest certification portfolio. IBM Cloud credentials focus on six basic areas:

  • Cloud Integration – software Platform: contains credentials for business technique supervisor, WebSphere application Server, Worklight groundwork, PureApplication system and WebSphere application Server network Deployment items
  • Cloud Integration – Dev Ops: Credentials center of attention on Rational, SmartCloud, Tivoli, service management, control Desk and Workload Automation items
  • Cloud Integration – Hybrid Integration: gives credentials for IBM carrier management Asset management, CICS Transaction Server, API management, MQ, Integration Bus, WebSphere, DataPower Gateway, API join and WebSphere DataPower SOA home equipment Firmware
  • Cloud Integration – system Transformation: includes credentials for WebSphere business Modeler, company technique supervisor, Blueworks reside, Operational determination manager, and IBM BPM using technique clothier product households
  • Cloud Platform: Credentials during this class goal Cloud Platform and SoftLayer.
  • Cloud options: contains credentials for Cloud Reference structure and Cloud Platform answer
  • This portfolio aspects credentials for developers, administrators and answer architects.

    IBM Cognitive options

    IBM Cognitive options certifications center of attention specially on the Cognos, OpenPages and Algo One items. the place Cognos is geared toward enterprise intelligence, analytics and fiscal approach administration, OpenPages allows governance, possibility and compliance management. Algo One is a tool used for inspecting risk components and models. IBM's Cognitive options certifications are available on the administrator, affiliate and advanced developer, solution fashion designer, and professional tiers.

    IBM Commerce

    IBM Commerce certifications are all about the customer, and the way gurus working with IBM technology can assist the consumer behavior and grow its enterprise. Commerce certs are available in three flavors: enticing the client, companion and corporation relationships, and digital commerce. These certs cover a wide swath of credential roles, including business analysts, solution designers, device directors, software builders, and deployment and implementation authorities.

    The customer Engagement category points credentials that center of attention on maximizing the customer product event for WebSphere Commerce, Digital Analytics, Tealeaf, advertising and marketing Operations, Sterling (Configuration, Order administration), campaign and engage.

    partner and organization Engagement certifications focal point on authorities managing accomplice and organization relationships. products featured include Sterling join Direct, WebSphere Transformation Extender, Emptoris Contract management and Sterling B2B Integrator.

    Digital event credentials target gurus charged with enhancing the customer's digital journey and focal point on WebSphere Portal, net content supervisor, Digital event, forms, kinds experience Builder and web journey manufacturing unit.

    IBM international Financing

    IBM presents a single world Financing credential, the IBM international Financing revenue master specialist knowledgeable certification. A single examination is required to earn the credential.

    IBM world technology capabilities

    IBM world expertise features is promoted because the IBM group that builds and manages "the backbone that powers the period of commercial enterprise hybrid IT." without problems put, GTS is all about features (both outsourced and managed features) for Watson, hardware, software and standard technical support.

    IBM presents a single cert during this class: the IBM certified professional – IBM U.S. Technical assist services V2. This certification is only obtainable in the U.S. and is geared towards business companions who deliver degree 1 or 2 technical help. Candidates have to pass a single exam to earn the credential.

    IBM security

    In state-of-the-art cognitive period, IT infrastructure safety is essential to ensuing IT services are not best predictable but compliant and comfortable as neatly. a person with an IBM protection certification has confirmed competencies in designing, imposing, configuring, testing and/or assisting specific IBM security items. Many IBM security certifications target specialists who process and analyze really good records geared towards legislation enforcement, govt corporations and municipalities (utility-linked).

    IBM safety items include IBM protection Guardium, security QRadar, i2 Analysts pc, safety SiteProtector, Endpoint manager, MobileFirst give protection to and many others. The IBM security certification portfolio offers IT gurus 32 distinct options to hone and validate their protection potential.

    reckoning on the certification, purchasable credentials consist of administrator and affiliate administrator, analyst and associate analyst, associate, deployment knowledgeable, integration professional, answer guide, safety intelligence, and expert. Deployment knowledgeable certs make up approximately one-third of the accessible safety credentials (eleven complete).

    IBM programs

    IBM at present offers 29 distinct IBM systems certifications geared toward clients, superior users, implementers and agents. IBM systems certs fall into 5 categories:

  • vigor programs: IBM presents five energy programs certs. The three income credentials consist of certified earnings professional and technical income professional for gurus working with solutions for vigour programs with POWER8. Two licensed gadget administrator credentials center of attention on both AIX or IBM i. Candidates for any of the IBM certified equipment administrator certifications should still have two or extra years of journey working with vigor techniques server running AIX 7 or IBM i 7.1/7.2, and are required to flow a single exam.
  • Storage application: There are nine diverse Storage software certs, six of them focused on Spectrum items (Storage administration, Cloud, protect, Scale, Computing and Storage household options). The three remaining certs center of attention on Tivoli Storage supervisor and Cloud Object Storage. Candidates may earn administrator, deployment skilled or solution advisor credentials.
  • Storage programs: There are 9 certified specialist credentials in this class, with options targeting midrange and enterprise storage methods, as well as flash technical solutions, XIV storage techniques and excessive-conclusion tape technical solutions.
  • z methods: IBM presents 4 licensed expert credentials for z systems. Two are focused on income, whereas two goal technical help for z techniques.
  • other: This category encompasses certs for systems that do not comfortably meet the criteria for the different areas. There are two credentials in this category: certified Database Administrator – IMS and authorized gadget Programmer – IMS.
  • IBM Watson

    You might also be aware the now-noted bout where IBM's Watson supercomputer won the "Jeopardy" game show problem, ushering in a brand new period in cognitive computing, massive statistics and analytics. due to the fact that that time, IBM kick-started the IBM Watson neighborhood with a match $1 billion in startup funding. these days, IBM Watson is abruptly fitting an trade chief for technology platforms that leverage the power of natural language and computer learning.

    Eighteen IBM Watson certs can be found. Seven certifications center of attention on Maximo Asset management options, whereas the final certs are divided between TRIRIGA, Collaborative Lifecycle management, Rhapsody, Predictive protection and nice, and Rational. obtainable credentials encompass affiliate, consultant, options (expert, professional and guide), deployment (infrastructure and advanced) and utility developer.

    IBM Watson fitness

    A brainchild of The Watson community, Watson health is likely one of the latest rising stars at IBM. Watson fitness boasts numerous partnerships with healthcare business leaders.

    There are presently two Watson fitness certs purchasable: IBM licensed software Developer – Curam V604 and IBM licensed associate enterprise manner Analyst – Curam V605. The certified utility Developer – Curam is an intermediate credential that goals Java professionals who additionally work as Curam developers. The associate business manner Analyst – Curam is an entry-level credential for testers, company analysts or consultants looking for to establish groundwork-stage Curam capabilities or enforce Curam projects. A single examine is required for each and every certification. observe: IBM company associate candidates who've bought a price equipment qualify for IBM's You pass, We Pay (YPWP) application. beneath the YPWP software, candidates are reimbursed for exams and some preparatory classes.

    IBM Watson: information superhighway of issues

    The web of issues, or IoT, is certainly altering the manner we join, interact and behavior enterprise. The IBM Watson: cyber web of things portfolio is a brand new addition to the IBM family unit. Like IBM Watson certs, the IBM IoT certs focal point primarily on Maximo Asset management, Rational and TRIRIGA products. Credentials encompass specialists, friends, deployment professionals and more.

    related jobs, careers and practicing substances

    you'll locate IBM-certified gurus employed in numerous job roles that span all business sectors. an easy job seek "IBM professionals" on with ease employed turned up more than 40,000 job postings. as an example, we discovered these postings:

  • an enormous telecom enterprise hunting for a senior information scientist skilled in constructing predictive modeling tools, together with IBM SPSS
  • a company in Illinois searching for an authorized WebSphere device administrator
  • An Arizona-based answer crew with an opening for an experienced IBM revenue and advertising account executive
  • a new Jersey healthcare business searching for a methods analyst
  • other ordinary job roles included developers, business analysts, technical solution engineers, platform support engineers and integration leads. profession decisions are constrained most effective through your own pursuits and aspirations.

    IBM maintains an inventory of coaching resources for every exam on the individual exam webpage. here, candidates will locate examine objectives, sample checks and assessment exams, in addition to hyperlinks to extra formal training and different elements. additional practising materials, together with books and e-books, could be bought from the IBM professional Certification marketplace. On the IBM practising and competencies webpage, candidates will discover hyperlinks to blogs, articles, researching alternatives, pursuits, Redbooks and PartnerWorld.


    IBM Doles Out NT Migration secrets | killexams.com Real Questions and Pass4sure dumps

    IBM Doles Out NT Migration secrets Many gadget administrators take into account the complications that go along with moving to new server hardware for a recuperation. "A full restore -- a carry-and-load from one platform to an extra -- requires the exact same hardware, including SCSI controllers," says Randy Middlebrooks, LAN restoration engineer for IBM's company recovery services unit (Sterling wooded area, N.Y.).

    without the accurate equal hardware, moving a equipment to an extra box requires reinstallation of the operating device, reinstallation all applications that edit the Registry, restoration of the subset of the Registry that includes consumer account counsel, and then restoration of statistics. "It becomes a large deal you probably have a problem with your documentation," Middlebrooks explains. "in case you don't do a thorough job in documenting the configuration file or the definitions of applications, it could take days, if no longer weeks, to get a server again up and operating."

    To easy this technique and slim it right down to several hours, IBM has posted instructions on its net site (www.brs.ibm.com) that aspect how windows NT managers can make the move to new hardware. The strategies are situated around the use of a backup/repair utility, along with reinstalling the operating gadget on a brand new server. The 18-step process covers reinstallation of service packs, backup/fix software provider packs, force partitions, rebooting, upgrading, and use of windows NT administration equipment.

    "With our procedure, that you would be able to do the elevate and load; the simplest change is that you just do a partial fix," Middlebrooks relates. "then you definately move through an upgrade procedure, with a bit cleanup in the end. That receives you around having to do the reinstallation."

    The methods have been established in IBM labs the use of a variety of servers, working Pentium professional, Pentium II and Xeon, Middlebrooks says. Most foremost backup/fix utilities can be employed, as well as that in NT 4.0. "as long as you might be restoring to an equal or superior quantity of DASD, you don't have any difficulty," he adds.

    IBM is offering migration guidance without charge to stay away from hardware acquisition and compatibility issues when signing catastrophe recuperation contracts, says Middlebrooks. As a service provider, IBM is obligated to healthy purchasers' hardware, but "so many different bins available, some 2 or 3 years historical, are complicated to find," Middlebrooks explains. "It was economically more desirable for us and our consumers to provide this process for relocating to new hardware."

    IBM enterprise recuperation functions will also quickly be announcing an NT mirroring answer that automatically backs up data on an NT server as it is inputted, according to IBM sources.


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    IBM Sterling Configurator V9.1 Deployment

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    IBM begets more little blue clouds | killexams.com real questions and Pass4sure dumps

  • Post
  • Another day, another couple IBM clouds. Today, the computing giant bolstered its seven-month-old Smarter Commerce initiative with new cloud business offerings incorporating technologies from Unica, Coremetrics and Sterling Commerce. IBM acquired these three companies last year for a total sum of about $2.5 billion.

    The result is new IBM-branded “Commerce-as-a-Service” and social media marketing cloud services that meld Sterling’s supply chain know-how, Coremetrics web analytics and Unica’s marketing management technology with IBM’s middleware underpinnings.

    Advertisement

    Previous to the IBM acquisition, the Coremetrics offerings were all cloud based, while the Unica and Sterling technologies were partially there. IBM took those technologies and best practices, tied them into its backend systems and optimized it all to run especially well on IBM Power7 hardware, said Craig Hayman, GM of IBM’s industry solutions effort.

    What is net new to IBM’s cloud ecosystem is supply management, logistics management and payments technologies as well as social media tracking and Sterling’s cross-channel sales and customer integration technologies, Hayman said.

    A big part of this push addresses the pressure many businesses feel to use social media not only to promote their products and services but to monitor and track customer reaction to them, according to analyst Laurie McCabe, co-founder of the SMB Group.

    IBM built out its software services portfolio for years to attack what it sees as a $20 billion market.

    In some cases, it’s playing catch up with innovative first movers like Hubspot, which helps companies build in-bound marketing plans that incorporate relevant Facebook and Twitter chatter as part of an overall marketing strategy.  The Unica acquisition helped fill that gap.

    Clearly, IBM would bristle at the notion that it’s playing catchup. “We launched the Smarter Commerce initiative in March and [seven] months later we’ve done a lot. We are on a tear,” Hayman said.

    The new Commerce-as-a Service entry offers cloud-based configuration, pricing and quoting capabilities to streamline a business’s “quote-to-cash” process that is now often ad hoc or bolted into existing ERP and supply chain management systems.  IBM is trying to take that sales tracking process into the Software-as-a-Service realm.

    IBM and software rivals Oracle and SAP are all navigating the tricky straits between on-premises and cloud-based software world and like most of these competitors, IBM is hedging its bets. The bulk of today’s offerings will also be available for on-premises deployment.

    Image courtesy of The Library of Congress.


    Contact Center Solutions Featured Article | killexams.com real questions and Pass4sure dumps

    June 14, 2011

    In today’s slow-growth economy, one where firms are under relentless pressure by shareholders and owners to cut costs, but one where the customers rule and their needs must be met to be kept loyal to keep their revenues, call or contact centers need to find ways to boost productivity.

    For insights and possible solutions ContactCenterSolutions recently interviewed John Konczal, worldwide communications/media industry executive with Sterling Commerce, an IBM company. Here are the highlights:

    ContactCenterSolutions: What trends are you seeing which are affecting contact center productivity both positive and negative, and what are the drivers?

    JK: A positive trend we are seeing is the greater deployment and adoption of self-service capabilities, thereby enabling customers to manage basic sales and service transactions online, such as gaining access to troubleshooting guides or looking up an order status. This helps reduce the number of transactions the call center needs to handle, thus helping increase call center productivity.

    However, self-service has created a negative trend in call center operations by creating inconsistent data and processes across customer interaction channels. As interaction channels have proliferated – call center, web and mobile – businesses have struggled to ensure the same information and processes are made consistently available across all channels. For example, it's not uncommon to find a promotion represented differently across interaction channels. This negatively affects productivity when the call center must try to process the customer's request for a promotion seen online but not made visible in the call center.

    ContactCenterSolutions: Briefly outline how does your solution(s) and which ones specifically directly boost contact center productivity? Do you have any benchmark results or illustrative case studies?

    JK: Sterling Commerce provides a multi-channel selling solution that ensures consistent sales information and process presentation across all customer interaction channels. With IBM Sterling Multi-Channel Selling, a business can define how promotions, offers, products and services are ordered across all of its customer interaction channels, while also ensuring consistent information, processes and validations are performed across each channel.  Furthermore, IBM Sterling Multi-Channel Selling uses guided selling and interaction capabilities to guide users of any type through finding the right information to facilitate making a purchase decision. It then guides users to make the purchase while also handling any complex product configuration actions.

    Here is one example. In the case of a large pay television company, IBM Sterling Multi-Channel Selling provided guided selling capabilities in its call center and across other interaction channels. The solution helped this company reduce call center processing times for new orders by greater than 30 percent.

    ContactCenterSolutions: What new or enhanced solutions have you come out with in the past year or will be rolling out this year that will increase productivity and if so how?

    JK: Key advancements in our technology will be the integration of customer analytics into customer interaction processes to drive improved decisions when representatives are handling customer requests. For example, by applying customer historical data during a customer interaction, we can target and personalize specific offers and promotions to customers. This helps to improve call center productivity by reducing the time it takes for a representative to find an offer that meets the customer's specific needs.

    The application of real-time customer analytics also can be used to improve service processes.  For example, by automatically recognizing the customer has repeatedly had the same service issue for a period of time, a call center agent can use the data to automatically recommend a resolution and course of action. Instead of the representative having to manually research the situation and decide the course of action, the software can analyze customer information in real-time and automate the recommendation process.

    ContactCenterSolutions: What caveats if any are there in deploying your tools that if not properly installed or used could negatively impact other areas of contact center operations, for example, agent burnout and churn, legislative compliance?

    JK: Our solution provides considerable flexibility in how a business can design and implement rules and processes for executing guided sales interactions across any interaction channel. With that flexibility is the responsibility to design sales processes with the users in mind. Adoption of any new system or process is usually damaged when the users have not had the opportunity to contribute to the design of the system or process. So, if the users are not comfortable with the design and they find the process too cumbersome or inflexible, they will not adopt it and productivity will fail. That is why we recommend that our clients take full advantage of the flexibility of our solution and involve users in process design to facilitate rapid adoption of the new system and process.

    ContactCenterSolutions: What are the best practices that you recommend in setting up and using your tools to boost productivity?

    JK: To boost productivity, we recommend that our clients consider automation through integration. In a call center, many decisions and actions require information access and decision validation through myriad business systems. In many businesses, users are required to manually access these systems to get information or validate a decision, which in turn, drags down productivity. We recommend our clients put in place an integration infrastructure where these external business systems can be seamlessly integrated with call center systems and processes to automate information access and decision validation. Having this infrastructure in place enables us to design and implement processes that automate manual actions in the call center and significantly boost call center productivity.

    Brendan B. Read is ContactCenterSolutions’s Senior Contributing Editor. To read more of Brendan’s articles, please visit his columnist page.

    Edited by Jennifer Russell


    IBM Certification Guide: Overview and Career Paths | killexams.com real questions and Pass4sure dumps

    The International Business Machines Corporation, better known simply as IBM, is a world leader in IT products and services. It covers IT comprehensively, encompassing enterprise applications, middleware and operating systems, computing systems, storage, cloud computing, and business analytics.

    IBM became known as Big Blue, most likely because of the color of its mainframes in the late 1960s. Some of IBM's best-known product brands include B2, Lotus, Tivoli and WebSphere. Today, the company is making its name known with Watson, IBM's cognitive technology.

    IBM certification program overview

    A company as large, widely followed and revered as IBM is bound to have a well-developed certification program, and indeed it does. The IBM Professional Certification Program boasts almost 300 credentials.

    In the past, IBM classified its certifications according to software, hardware, IBM PureSystems, solutions and "other." While individual certifications may still fall into those general categories, certification classifications have been revamped to more closely align with the company's product portfolio. IBM currently classifies its certifications across 11 main categories:

  • Analytics
  • Cloud
  • Cognitive Solutions
  • Commerce
  • Global Financing
  • Global Technology Services
  • Security
  • Systems
  • Watson
  • Watson Health
  • Watson Internet of Things
  • Certifications are aimed at IT professionals who implement, support or sell IBM products at the Associate, Professional and Advanced Professional (including Expert) tiers. Most certifications can be achieved by passing one or two exams focused on a specific IBM application, system or service, although some expert-level certs require up to five exams.

    IBM exams and retake policy

    IBM certification exams are delivered through Pearson VUE testing centers. An exam may last 60 to 150 minutes, include anywhere from 22 to 97 questions, and cost $100 to $200. Exam details vary greatly across certifications, so we provide only high/low information here, and exam prices may change as of the first day of any calendar year. Exam prices also vary by geography, so candidates need to check prices for their localities.

    A candidate who fails an exam the first time may retake it as soon as possible but must wait 30 days before making subsequent attempts. To help defray costs, IBM occasionally offers a Take It Again promotion in which candidates can retake an exam for free if they fail the first attempt. IBM has also been known to offer exams for free at events such as InterConnect 2017. Seating is frequently limited, so interested professionals should check out event offerings and register early.

    IBM makes navigating certification easy with webpages dedicated to its certification process, along with one-stop shopping for test information (exam name and number, associated certification, number of questions, exam length, passing score requirements, plus links to the individual exam page) and easy-to-find exam pricing.

    The following sections provide a high-level view of IBM certifications in each of the main categories.

    IBM Analytics

    Featuring more than 100 certifications, IBM Analytics is IBM's largest certification category, reflecting the growing industry use of analytics and IBM's leadership in this area. Analytics certifications are designed for professionals working with IBM solutions for performance management and business intelligence.

    IBM offers Analytics certifications in four areas: Cloud Content Services, Cognos Analytics, Collaboration Solutions and Social Business, and Platform Analytics. While there is some overlap among products, each concentration area features credentials in different portions of the IBM Analytics product portfolio:

  • Analytics Cloud Content Services: Includes credentials for Content Manager onDemand, Datacap (Datacap Taskmaster Capture), Enterprise Records, FileNet (Business Process Manager and Content Manager), Case Manager, Content Collector, Content Navigator and Case Foundation
  • Cognos Analytics: Focused entirely on Cognos-related credentials, including Cognos TM1, Cognos TM1 Data Analysis, Risk Information Governance for BI, Cognos BI, BI Reports and Multidimensional Reports, BI Data Warehouse, BI Metadata Models, BI OLAP Models, BI Scorecards, and BI Controller
  • Analytic Platform: Includes credentials for DB2, Cognos, PureData System, Informix, SPSS, InfoSphere, Big Data and Apache Spark
  • IBM Collaboration Solutions and Social Business: Credentials focus on social business solutions such as Lotus Notes and Domino, Connections and Connections Cloud, Sametime, Social Business, OpenSocial, and SmartCloud Notes Hybrid
  • IBM offers Analytics credentials from entry level to expert.

    IBM Cloud

    Formerly IBM Cloud and Mobility, the IBM Cloud certification portfolio has grown exponentially and now offers more than 70 certifications, making it IBM's second largest certification portfolio. IBM Cloud credentials focus on six primary areas:

  • Cloud Integration – Application Platform: Includes credentials for Business Process Manager, WebSphere Application Server, Worklight Foundation, PureApplication System and WebSphere Application Server Network Deployment products
  • Cloud Integration – Dev Ops: Credentials focus on Rational, SmartCloud, Tivoli, Service Management, Control Desk and Workload Automation products
  • Cloud Integration – Hybrid Integration: Provides credentials for IBM Service Management Asset Management, CICS Transaction Server, API Management, MQ, Integration Bus, WebSphere, DataPower Gateway, API Connect and WebSphere DataPower SOA Appliances Firmware
  • Cloud Integration – Process Transformation: Includes credentials for WebSphere Business Modeler, Business Process Manager, Blueworks Live, Operational Decision Manager, and IBM BPM using Process Designer product families
  • Cloud Platform: Credentials in this category target Cloud Platform and SoftLayer.
  • Cloud Solutions: Includes credentials for Cloud Reference Architecture and Cloud Platform Solution
  • This portfolio features credentials for developers, administrators and solution architects.

    IBM Cognitive Solutions

    IBM Cognitive Solutions certifications focus mainly on the Cognos, OpenPages and Algo One products. Where Cognos is geared toward business intelligence, analytics and financial strategy management, OpenPages facilitates governance, risk and compliance management. Algo One is a tool used for analyzing risk factors and models. IBM's Cognitive Solutions certifications are available at the administrator, associate and advanced developer, solution designer, and specialist levels.

    IBM Commerce

    IBM Commerce certifications are all about the customer, and how professionals working with IBM technology can help the customer conduct and grow its business. Commerce certs come in three flavors: engaging the customer, partner and supplier relationships, and digital commerce. These certs cover a wide swath of credential roles, including business analysts, solution designers, system administrators, application developers, and deployment and implementation professionals.

    The Customer Engagement category features credentials that focus on maximizing the customer product experience for WebSphere Commerce, Digital Analytics, Tealeaf, Marketing Operations, Sterling (Configuration, Order Management), Campaign and Interact.

    Partner and Supplier Engagement certifications focus on professionals managing partner and supplier relationships. Products featured include Sterling Connect Direct, WebSphere Transformation Extender, Emptoris Contract Management and Sterling B2B Integrator.

    Digital Experience credentials target professionals charged with enhancing the customer's digital experience and focus on WebSphere Portal, Web Content Manager, Digital Experience, Forms, Forms Experience Builder and Web Experience Factory.

    IBM Global Financing

    IBM offers a single Global Financing credential, the IBM Global Financing Sales Master Specialist Professional certification. A single exam is required to earn the credential.

    IBM Global Technology Services

    IBM Global Technology Services is promoted as the IBM group that builds and manages "the backbone that powers the era of enterprise hybrid IT." Simply put, GTS is all about services (both outsourced and managed services) for Watson, hardware, software and general technical support.

    IBM offers a single cert in this category: the IBM Certified Specialist – IBM U.S. Technical Support Services V2. This certification is only available in the U.S. and is geared toward business partners who provide Level 1 or 2 technical support. Candidates must pass a single exam to earn the credential.

    IBM Security

    In today's cognitive era, IT infrastructure security is essential to ensuing IT services are not only predictable but compliant and secure as well. An individual with an IBM Security certification has proven skills in designing, implementing, configuring, testing and/or supporting specific IBM security products. Many IBM Security certifications target professionals who process and analyze specialized data geared toward law enforcement, government agencies and municipalities (utility-related).

    IBM security products include IBM Security Guardium, Security QRadar, i2 Analysts Notebook, Security SiteProtector, Endpoint Manager, MobileFirst Protect and many others. The IBM Security certification portfolio offers IT professionals 32 different options to hone and validate their security skills.

    Depending on the certification, available credentials include administrator and associate administrator, analyst and associate analyst, associate, deployment professional, integration professional, solution advisor, security intelligence, and specialist. Deployment professional certs make up approximately one-third of the available security credentials (11 total).

    IBM Systems

    IBM currently offers 29 different IBM Systems certifications aimed at users, advanced users, implementers and sellers. IBM Systems certs fall into five categories:

  • Power Systems: IBM offers five Power Systems certs. The three Sales credentials include certified sales specialist and technical sales specialist for professionals working with solutions for Power Systems with POWER8. Two certified system administrator credentials focus on either AIX or IBM i. Candidates for any of the IBM certified system administrator certifications should have two or more years of experience working with Power Systems server running AIX 7 or IBM i 7.1/7.2, and are required to pass a single exam.
  • Storage Software: There are nine different Storage Software certs, six of them targeting Spectrum products (Storage Management, Cloud, Protect, Scale, Computing and Storage Family Solutions). The three remaining certs focus on Tivoli Storage Manager and Cloud Object Storage. Candidates may earn administrator, deployment professional or solution advisor credentials.
  • Storage Systems: There are nine certified specialist credentials in this category, with solutions targeting midrange and enterprise storage systems, as well as flash technical solutions, XIV storage systems and high-end tape technical solutions.
  • z Systems: IBM offers four certified specialist credentials for z Systems. Two are focused on sales, while two target technical support for z Systems.
  • Other: This category encompasses certs for systems that don't readily meet the criteria for the other areas. There are two credentials in this category: Certified Database Administrator – IMS and Certified System Programmer – IMS.
  • IBM Watson

    You may remember the now-famous bout where IBM's Watson supercomputer won the "Jeopardy" game show challenge, ushering in a new era in cognitive computing, big data and analytics. Since that time, IBM kick-started the IBM Watson Group with a healthy $1 billion in startup funding. Today, IBM Watson is rapidly becoming an industry leader for technology platforms that leverage the power of natural language and machine learning.

    Eighteen IBM Watson certs are available. Seven certifications focus on Maximo Asset Management solutions, while the remaining certs are divided between TRIRIGA, Collaborative Lifecycle Management, Rhapsody, Predictive Maintenance and Quality, and Rational. Available credentials include associate, consultant, solutions (specialist, expert and advisor), deployment (infrastructure and advanced) and application developer.

    IBM Watson Health

    A brainchild of The Watson Group, Watson Health is one of the newest rising stars at IBM. Watson Health boasts numerous partnerships with healthcare industry leaders.

    There are currently two Watson Health certs available: IBM Certified Application Developer – Curam V604 and IBM Certified Associate Business Process Analyst – Curam V605. The Certified Application Developer – Curam is an intermediate credential that targets Java professionals who also work as Curam developers. The Associate Business Process Analyst – Curam is an entry-level credential for testers, business analysts or consultants seeking to establish foundation-level Curam skills or implement Curam projects. A single test is required for each certification. Note: IBM Business Partner candidates who've purchased a Value Package qualify for IBM's You Pass, We Pay (YPWP) Program. Under the YPWP program, candidates are reimbursed for exams and some preparatory courses.

    IBM Watson: Internet of Things

    The internet of things, or IoT, is certainly changing the way we connect, interact and conduct business. The IBM Watson: Internet of Things portfolio is a new addition to the IBM family. Like IBM Watson certs, the IBM IoT certs focus primarily on Maximo Asset Management, Rational and TRIRIGA products. Credentials include specialists, associates, deployment professionals and more.

    Related jobs, careers and training resources

    You'll find IBM-certified professionals employed in a variety of job roles that span all industry sectors. A simple job search for "IBM professionals" on Simply Hired turned up more than 40,000 job postings. For example, we found these postings:

  • A major telecom company looking for a senior data scientist experienced in building predictive modeling tools, including IBM SPSS
  • A company in Illinois seeking a certified WebSphere system administrator
  • An Arizona-based solution team with an opening for an experienced IBM sales and marketing account executive
  • A New Jersey healthcare company seeking a systems analyst
  • Other common job roles included developers, business analysts, technical solution engineers, platform support engineers and integration leads. Career choices are limited only by your personal interests and aspirations.

    IBM maintains a list of training resources for each exam on the individual exam webpage. Here, candidates will find test objectives, sample exams and assessment tests, as well as links to more formal training and other resources. Additional training materials, including books and e-books, may be purchased from the IBM Professional Certification Marketplace. On the IBM Training and Skills webpage, candidates will find links to blogs, articles, learning opportunities, events, Redbooks and PartnerWorld.



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